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International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001)
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Kuhlthau, C.C.: Seeking meaning : a process approach to library and information services (2003)
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Innovationsforum 2003 : [Informationskompetenz] (2003)
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- Enthält die Beiträge: FRITSCH, M.: Bibliotheksarbeit für Kinder unter drei Jahren und ihre Betreuungspersonen in Öffentlichen Bibliotheken; GEBAUER, G.: Qualitätsmanagement in Öffentlichen Bibliotheken - am Beispiel der ersten zertifizierten Öffentlichen Bibliothek in Deutschland; RAUCHMANN, S.: Die Vermittlung von Informationskompetenz in Online-Tutorials: eine vergleichende Bewertung der US-amerikanischen und deutschen Konzepte
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Härkönen, S.: Digital Reference Konsortien : Kooperative Online-Auskunft in Bibliotheken (2007)
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Medienkompetenz : wie lehrt und lernt man Medienkompetenz? (2003)
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Lux, C.; Sühl-Strohmenger, W.: Teaching Library in Deutschland : Vermittlung von Informationsund Medienkompetenz als Kernaufgabe für Öffentliche und Wissenschaftliche Bibliotheken (2004)
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- AN 80852 Allgemeines / Buch- und Bibliothekswesen, Informationswissenschaft / Bibliothekswesen / Bibliothekswesen in einzelnen Ländern und einzelne Bibliotheken / Einzelne deutsche Bibliotheken / Bibliotheken S / Stuttgart / Universitätsbibliothek Hohenheim
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- AN 80852 Allgemeines / Buch- und Bibliothekswesen, Informationswissenschaft / Bibliothekswesen / Bibliothekswesen in einzelnen Ländern und einzelne Bibliotheken / Einzelne deutsche Bibliotheken / Bibliotheken S / Stuttgart / Universitätsbibliothek Hohenheim
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Orna, E.: Information strategy in practice (2004.)
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"Was für ein Service!" : Entwicklung und Sicherung der Auskunftsqualität von Bibliotheken (2007)
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St. Clair, G.: Beyond degrees : professional learning for knowledge services (2003)
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Bachmann, J.: ¬Der Information Broker : Informationen suchen, sichten, präsentieren (2000)
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- Rez. in: nfd 53(2002) H.2, S.122 (M. Ockenfeld)
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Gurstein, M.: Community informatics : enabling communities with information and communication technologies (2000)
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Meola, M.; Stormont, S.: Starting and operating live virtual reference service : a how-to-do-it manual for librarians (2002)
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Rowley, J.: Information marketing (2001)
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Webb, S.; Winterton, J.: Fee-based information services (2003)
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Davies, C.: Finding and knowing : the psychology of digital information use (2003)
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Lipow, A.G.: ¬The virtual reference librarian's handbook (2003)
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¬The role and impact of the Internet on library and information services (2001)
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Nicholas, D.: Assessing information needs : tools, techniques and concepts for the Internet age (2000)
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Brücher, H.: Dynamisches, agentenbasiertes Benutzerportal im Wissensmanagement (2001)
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