-
Information brokers and reference services (1989)
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- Series
- Reference librarian; no.22
-
Conflicts in reference services (1985)
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- Isbn
- 0-86656-385-7
-
Information and referral in reference services (1988)
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- Isbn
- 0-86656-693-7
-
Ethics and reference services (1982)
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- Isbn
- 0-86656-211-7
-
Reference services for children and young adults (1983)
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- Series
- Reference librarian; nos.7/8
-
Informationsdienste für Handel und Industrie / Information services for industry : Workshop Hatfield 1989. Arbeitspapiere (1989)
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- Content
- Kapitel: (1) Die Zielgruppe und ihr Informationsbedarf // (2) Analyse der Dienstleistung // (3) Marketing für den Informationsdienst // (4) Praktische Anschauung // (5) Zusammenarbeit und Informationsverbünde // (6) Finanzierung und Kostenrechnung // (7) Management und Verwaltung