-
Information brokers and reference services (1989)
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- Series
- Reference librarian; no.22
-
Reference services : administration and management (1982)
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Finance, budget, and management for reference services (1989)
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-
Informationsdienste für Handel und Industrie / Information services for industry : Workshop Hatfield 1989. Arbeitspapiere (1989)
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- Content
- Kapitel: (1) Die Zielgruppe und ihr Informationsbedarf // (2) Analyse der Dienstleistung // (3) Marketing für den Informationsdienst // (4) Praktische Anschauung // (5) Zusammenarbeit und Informationsverbünde // (6) Finanzierung und Kostenrechnung // (7) Management und Verwaltung