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Enthält die Beiträge: CLINE, P.: Confessions of a reference technophile; STABLER, K.Y.: Who's on first, what's on second: patterns of reference services in academic libraries; ANDERSON,B. u. S.T. HUANG: Impact of new technology on training paraprofessional staff; McCONNELL, J.C.: Technoloy and teaching in academia; COLLINS, K.L.K. u. S.N. TAKACS: Information technology and the teaching role of the college librarian; MILLER, J.P., J.M. RHOLES u. K. WIELHORSKI: Planning reference service points: a decision making model; ROCKMAN, I.F.: Teaching about the Internet: the formal course option; JACKSON-BROWN, G.: The academic librarian's new role as information provider; CIBBARELLI, P.R., E.H. GERTEL u. M. KRATZERT: Choosing among the options for patron access databases: print, online, CD-ROM, or locally mounted; SCHLOMAN, B.F.: Managing reference services in an electronic environment; BOBP, M.E., M. KRATZERT u. D. RICHEY: The emergence of systemwide electronic access to information sources: the experience of two California State University libraries; KLEINER, J.P.: The electronic library: the hub of the future's information networks

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Enthält u.a. die Beiträge: INTRONA, L.D.: Context, power, bodies and information: exploring the 'entangled' contexts of information; JACOB, E.K. u.a.: When essence becomes function: post-structuralist implications for an ecological theory of organizational classification systems; MALMSJO, A.: Conditions for designing different kinds of information systems; JULIEN, H.: Where to from here? Results of an emprical study and user-centred implications for system design; VAKKARI, P.: Task complexity, information types, search strategies and relevance: integrating studies on information seeking and retrieval; SPINK, A.: Towards a theoretical framework for information retrieval in an information seeking context; KUHLTHAU, C.C.: Investigating patterns in information seeking; concepts in context; BREZILLON, P. u.a.: Modeling context in information seeking; BYSTROM, K.: Information seekers in context: an analysis of the 'doer' in INSU studies; AUDUNSON, R.: Can institutional theory contribute to our understanding of information seeking behaviour?; SONNENWALD, D.H.: Evolving perspectives of human information behaviour: conexts, situations, social networks and information horizons; OLSSON, M.: Discourse: a new theoretical framework for examining information behaviour in its social context; KEANE, D.: The information behaviour of senior executives; LIMBERG, L.: Three conceptions of information seeking and use; PRESTON, H. u.a.: An evaluation of case study methodology within information system research; WILSON, T.D.: Exploring models of information behaviour: the 'uncertainty' project; ENNIS, M. u.a.: Towards a predictive model of information seeking: empirical studies of end-user searching; SOLOMON, P.: Information mosaics: patterns of action that structure; TOMS, E.G.: What motivates the browser? ABAD-GARCIA, M.F.: Information needs of physicians at the University Clinic Hospital in Valencia-Spain: GORMAN, P.: Information seeking of primary care physicians: conceptual models and empirical studies; LOMAX, E.C. u.a.: An investigation of the information seeking behavior of medical oncologists in Metropolitan Pittsburgh using a multi-method approach; PETTIGREW, K.E.: Agents of information: the role of community health nurses in linking the elderly with local resources by providing human services information; URQUHART, C.J.: Using vignettes to diagnose information strategies: opportunities and possible problems for information use studies of health professionals; WILDEMUTH, B.M. u.a.: The transition from formalized need to compromised need in the context of clinical problem solving; MARCELLA, R. u. G. BAXTER: The transition from formalized need to compromised need in the context of clinical problem solving; COLES, C.: Information seeking behaviour of public library users: use and non-use of electronic media; GREEN, A.-M. u. E. DAVENPORT: Putting new media in its place: the Edinburgh experience; ROSS, C.S.: Finding without seeking: what readers say about the role of pleasure-reading as a source of information; SAVOLAINEN, R.: Seeking and using information from the Internet: the context of non-work use; SPINK, A. u.a.: Everyday life information-seeking by low-income African American households: Wynnewood Healthy Neighbourhood Project; DIXON, P. u. L. BANWELL: School governors and effective dicision making; COOPER, L. u. C.C. KUHLTHAU: Imagery for constructing meaning in the information search process: a study of middle school students; FABRITIUS, H.: Triangulation as a multiperspective strategy in a qualitative study of information seeking behaviour of journalists; JOHINSTON, S.: Training for the information economy: a study of the information culture of a graduate business school; NICHOLAS, D. u. P. WILLIAMS: The changing information environment: the impact of the Internet on information seeking behaviour in the media; WIJNGAERT, L. van de: A policy capturing study of media choice: the effect information of needs and user characteristics on media choices; FETZER, A.: Validity claims: assigning contextual information; FOSTER, A.: On the interpretative authority of information systems; MUTCH, A.: Information: a critical realist approach; PERRY, M.: Process, representation and taskworld: distributed cognition and the organisation of information; HUOTARI, M.-L.: Social network analysis as a tool to evaluate IM in the public sector: a pilot study at the University of Tampere

Footnote

Rez. in: Education for information 18(2000) no.1, S.84-85 (D. Bawden)

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Enthält die Beiträge: HIEBING, D.: Current trends in the continuing education and training of reference staff; COLLINS, M.E.: Continuing education for ARL librarians in multi-faceted public service positions; SHERBY, L.S.: Educating reference librarians: a basic course; BAUNER, R.E.: Reference ready beyond the M.L.S.; EZELL, C.: A fast track over rocky roads: continuing education for reference librarians; WESLEY, T.L.: The reference librarian's critical skill: critical thinking and professional service; PATTERSON, C.D.: Library user instruction in the curriculum: background and status update; LARSON, M.E.: Connecting to the electronic library: a paradigm shift in training reference librarians; MOSBY, A.P. u. G. HUGHES:: Continuing education for librarians: training for online searching; FRIEND, L.: Online searcher education and training: options and opportunities; STABLER, K.Y.: The dynamics of reference librarianship; JANES, P. u. E. MELTZER: Origins and attitudes: training reference librarians for a pluralistic world; GOLDEN, F.A.: The ethics of reference service for the public librarian; LAYMAN, M. u. S. VANDERCOOK: Reference training in California libraries: back to basics; LAUGHLIN, S. u. K. NISSEN: The role of multitype networks in providing continuing education for reference workers; BERKOV, E. u. B. MORGANSTERN: Getting to the core: training librarians in basic reference tools; PATRICK, R.J.: Self-directed, contract learning for the reference librarian; SPALDING, H.H.: The developing reference librarian: an administrative perspective; ALBRITTON, R.L.: Continuing professional education: a management development approach; FULTON, T.L.: Mentor meets telemachus: the role of the department head in orienting and inducting the beginning reference librarian

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Enthält die Beiträge: VEANER, A.B.: Conflicts in value systems; FARIES, C.: Reference librarians in the information age: learning from the past to control the future; FORD, K.E.: Reference service in rural public libraries: issues and trends; PEASE, B. u. C. POWER: Reference services for off-campus students and faculty; ORGREN, C.F.: Cooperative reference service; SUMMERHILL, K.S.: The high cost of reference: the need to reassess services and service delivery; NOFSINGER, M.N. u. A.W. BOSCH: Roles of the head of reference: from the 1990s to the 21st century; TAYLOR, A.: Plan for service: professional and non-professional reference staff; FORCE, R.: Planning online reference services for the 90s; BOLIN, R.L.: The challange of CD-ROMs for libraries; SUMMERHILL, C.A.: The emerging national information infrastructure and reference services; POWELL, R.R. u. D. RABER: Education for reference/information service: a quantitative and qualitative analysis of basic reference courses; WEINGAND, D.E.: Competence and the new paradigm: continuing education of the reference staff; ENGELDINGER, E.A.: Improving reference: preliminary thoughts on a return to the classroom; BUNGE, C.A.: Evaluating reference services and reference personnel: questions and answers from the literature

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Enthält die Beiträge: HUJSAK, M.D.: Craft information sources; LAYNE, S.S.: Artists, arthistorians, and visual art information; MEHR, L.H. u. S. ARCHER: Stand and deliver: providing research and reference assistance at the Margaret Herrick Library of the Academy of Motion Picture Arts and Sciences; GOTTLIEB, J.: Reference service for performing musicians: understanding and meeting their needs; STEBELMAN, S.: Vocabulay control and the humanities: a case study of the MLA International Bibliography; ROBERTS, K.: Reference referral: public library humanities questions in California's reference network; KING, J.B.: History research into the 21st century; YOUNG, M.L. u. D.L. DOOLITTLE: The halt of stereotyping: when does the American Indian enter the mainstream?; BUCK, R.M.: For suppression and fear - 'See librarian': censorship of the arts and humanities in libraries; CASE, B. u. Y. Xu: Access to special collections in the humanities: who's guarding the gates and whys?; PLUM, T. u. T.N. SMALLEY: Research as repatriation; KAHN, D.: Performing by the book: library resources for theatre artists; BURNETTE, M., C.M. GILLIS u. M. COCHRAN: The humanist and the library: promoting new scholarship through collaborative interaction between humanists and librarians; WILLARD, L.C.: The library yet to come; JOHNSON, W.G.: The need for a value-based reference policy: John Rawls at the reference desk

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