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  • × theme_ss:"Informationsdienstleistungen"
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  1. ¬The challenge of Internet literacy : the instruction-Web convergence (1997) 0.00 
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    Abstract
    Part 2 of a feature focusing on the application of the Internet and WWW to library user training
  2. ¬The challenge of Internet literacy : the instruction-Web convergence (1997) 0.00 
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    Abstract
    Part 1 of a feature focusing on the application of the Internet and WWW to library user training
  3. Providing customer-oriented services in academic libraries (1996) 0.00 
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    Abstract
    Presents a collection of articles focusing on aspects of the current trend throughout all aspects of service provision, both commercial and non commercial, to regard users of the services as customers and to provide customer oriented services in libraries with particular reference to academic libraries
  4. ¬The Holocaust : memories, research, reference (1998) 0.00 
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    Content
    Issue devoted to research on the Holocaust and library reference work related to the Holocaust, specifically in the USA. Attempts to include a wide breadth of scholarly material within its compass. Includes discussion of Internet resources and of attempts to obfuscate the reality of the Holocaust on the Internet
  5. Information management for information services - economic challenge for the '90s : Proceedings of a Workshop for Participants from Countries in Central and Eastern Europe and Developing Countries, Berlin, 13.-19. Oct. 1991 (1992) 0.00 
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    Content
    Enthält folgende Beiträge: STROETMANN, K.: Information management for the 90's: a conceptual framework; RÜCKL, S.: Challenges in the information age; TUDOR-SILOVIC, N.: From information management to social intelligence; TEVELI, J.: Marketing and cooperation of a group of libraries; AMLINSKI, L. u. H. VOIGT: Information management in libraries - aspects and perspectives; AFRE, S.A.: Library cooperation in the Ashanti region of Ghana; AGAJA, J.A.: Regional cooperation for the improvement of information services; GRAUMANN, S.: Information services as a profit centre in a company of the service industry; FREYTAG, J.: Data privacy, freedom of information, free access to information; Goedegebuure, B.: FID - it's role, activities and objectives in international cooperation; SCHWUCHOW, W.: Fundamental questions of financing and pricing information services; LUX, C.: To charge or not to charge for library services; SMETáCEK, V.: Current issues of financing and pricing information services in CSFR
  6. Research in reference effectiveness : proceedings of a preconference sponsored by the Research and Statistics Committee, Management and Operation of Public Services Section, Reference and Adult Services Division, American Library Association, San Francisco, California, June 26, 1992 (1993) 0.00 
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    Footnote
    Rez. in: Journal of academic librarianship 20(1994) no.1, S.55
  7. Rethinking reference in academic libraries : the proceedings and process of Library Solutions Institute No.2, University of California, Berkeley, March 12-14, 1993; Duke University, June 4-6, 1993 (1993) 0.00 
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    Footnote
    Rez. in: Journal of academic librarianship 20(1994) no.1, S.55
  8. ¬The knowledge economy : the nature of information in the 21st century (1993) 0.00 
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    Content
    Enthält die Beiträge: HAECKEL, S.H. u. R.L. NOLAN: The role of technology in an information age: transforming symbols into action; NOLL, R.G.: The economics of information: a user's guide; IVES, B. u. S.L. JARVENPAA: Competing with information: empowering knowledge networks with information technology; COWHEY, P.F. u. M.M. McKEOWN: The promise of a new world information order; KIESLER, S.B. u. P. HINDS: Technology, information and social behavior; McCLURE, C.R.: Network literacy in an electronic society: an educational disconnect?
    Footnote
    Rez. in Journal of academic librarianship 20(1994) no.1, S.42
    Series
    Annual review of the Institute for Information Studies
  9. Libraries and information service today : the yearly chronicle (1991) 0.00 
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    Content
    Nachfolger von: 'The ALA yearbook' (1976-1983) und 'The ALA yearbook of library and information services (1983-1990)
    Footnote
    Rez. in: Journal of academic librarianship 18(1992) no.2, S.104-105
  10. ¬The roles of reference librarians : today and tomorrow (1996) 0.00 
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    Content
    Enthält die Beiträge: MOORE, A.D.: Reference librarianship: 'It was the best of times, it was ...'; SHERRER, J.: Thriving in changing times: competencies for today's reference librarians; KONG, L.M.: Academic reference librarians: under the microscope; KELLER, S.G.: The secret power of community connections; VAUGHN, S.: One librarian's journey into a cyberspace career; DAWSON, A. u. K. de la PENA McCOOK: Trends affecting the roles of reference librarians; RETTIG, J.: Future reference - 'Sired by a hurricane, dam'd by an earthquake'; HINOJOSA, S.: Re-thinking reference - a true change?; JOLIVET, L.C. u. E.C. KNOWLES: Rethinking the eurocentric library workplace: a multi-faceted process; BERGER, C.: Reference service: a thing of the past?; SUTTON, S.A.: Future service models and the convergence of functions: the reference librarian as technician, author and consultant; STRONG, G.E.: Toward a vitual future; RATCLIFFE, F.W.: The Follett Report: a blueprint for library / information provision in British universities; BEVIS, M.D.: ERIC on CD-ROM and RIE: a comparison of search results and user satisfaction
    Footnote
    Rez. in: Journal of academic librarianship 23(1997) no.3, S.247 (A. Schultis)
  11. ¬The impact of emerging technologies on reference service and bibliographic instruction (1995) 0.00 
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    Footnote
    Rez. in: Journal of the American Society for Information Science. 47(1996) no.8, S.655 (D.R. Smith)
  12. Information culture and business performance : prepared for the British Library by HERTIS Information and Research and incorporating additional papers to reflect the international dimension (1995) 0.00 
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    Abstract
    Presents results of a study from a joint project, between HERTIS Information and Research and Abo University, to investigate the correlation between the 'information culture' of companies and their commerical success. The project was in 2 parts: a literature review and a pilot project to test methods of gathering data from companies
    Imprint
    Hatfield : University of Hertfordshire Press
  13. Access services : the convergence of reference and technical services (1992) 0.00 
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  14. Evaluation of reference services (1982) 0.00 
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  15. International aspects of reference and information services (1987) 0.00 
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  16. ¬The publishing and review of reference sources (1987) 0.00 
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  17. ¬The reference librarian and implications of mediation (1992) 0.00 
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  18. Achieving cultural change in networked libraries (2000) 0.00 
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    Abstract
    The advent of globally networked information is an historic change. Educational, commercial and industrial institutions depend on its effective exploitation for their success, but often cultural and human factors are the biggest obstacles. This book looks at the roots of these problems and how they may be overcome, through understanding recent developments in technical services, the difference between service and technical orientation, organizational culture, the role of subject expertise and the cultural heritage of the information profession
  19. Information literacy programs : successes and challenges (2002) 0.00 
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    Abstract
    Get the real-life perspective of professionals at the intersection of old ways and new technology in this book written by and for librarians. Information Literacy Programs: Successes and Challenges provides you with the viewpoints of librarians who have taken varying paths in their information literacy programs.
    Series
    Journal of library administration; 36, nos.1/2
  20. Modern library technology and reference services (1993) 0.00 
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    Content
    Enthält die Beiträge: CLINE, P.: Confessions of a reference technophile; STABLER, K.Y.: Who's on first, what's on second: patterns of reference services in academic libraries; ANDERSON,B. u. S.T. HUANG: Impact of new technology on training paraprofessional staff; McCONNELL, J.C.: Technoloy and teaching in academia; COLLINS, K.L.K. u. S.N. TAKACS: Information technology and the teaching role of the college librarian; MILLER, J.P., J.M. RHOLES u. K. WIELHORSKI: Planning reference service points: a decision making model; ROCKMAN, I.F.: Teaching about the Internet: the formal course option; JACKSON-BROWN, G.: The academic librarian's new role as information provider; CIBBARELLI, P.R., E.H. GERTEL u. M. KRATZERT: Choosing among the options for patron access databases: print, online, CD-ROM, or locally mounted; SCHLOMAN, B.F.: Managing reference services in an electronic environment; BOBP, M.E., M. KRATZERT u. D. RICHEY: The emergence of systemwide electronic access to information sources: the experience of two California State University libraries; KLEINER, J.P.: The electronic library: the hub of the future's information networks

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