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Rethinking reference in academic libraries : the proceedings and process of Library Solutions Institute No.2, University of California, Berkeley, March 12-14, 1993; Duke University, June 4-6, 1993 (1993)
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Weeding and maintenance of reference collections (1990)
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Business reference services and sources : how end users and librarians work together (1997)
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Libraries and information service today : the yearly chronicle (1991)
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Informationsvermittlung 1988 : Bestandsaufnahme, Probleme, Analyse, Trends; Bericht über das gemeinsame Projekt der IuD-Kommission des Dbi und der FH Hannover, FB BID im WS 1988/89 und SS 1989. (1989)
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Auskunftsdienst an Öffentlichen Bibliotheken : Texte zu Theorie und Praxis (1985)
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Zum Auskunftsdienst an wissenschaftlichen Bibliotheken : eine Fortbildungsveranstaltung des Landes Baden-Württemberg, Referate - Berichte - Anregungen (1978)
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Information for industry : twenty-one years of the Library Association Industrial Group (1991)
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Emerging communities: integrating networked information into library services : Proceedings of the Clinic on Library Applications of Data Processing, Illinois University at Urbana-Champaign, 4-6 April 1993 (1994)
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Internet and the professional library : [Themenheft] (1996)
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Internet and the professional library (1996)
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¬The changing face of reference : electronic reference service case studies (1998)
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Achieving cultural change in networked libraries (2000)
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New technologies and reference services (2000)
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Information literacy programs : successes and challenges (2002)
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Wissenschaftskommunikation im Netzwerk der Bibliotheken : Scholarly Communication in Libraries-Networking (2005)
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