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Enz, H.: Informationsdienst in Mittelstadtbibliotheken : Vergleichende Untersuchung von Konzeption, Organisation und Bestand der Stadtbibliotheken Düren, Moers und Siegburg (1991)
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Pähler, H.: Bürgerinformationen : Community Networking in elektronischen Datennetzen (1996)
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Rosenstein, H.: Erstellung neuer Informationsdienstleistungen unter Berücksichtigung moderner Netzwerktechniken am Beispiel einer Wissenschaftlichen Spezialbibliothek (1994)
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Brellochs, A.: ¬Die Evaluierung von Informationsdienstleistungen einer innerbetrieblichen IuD-Stelle durch Methoden der Nutzerforschung (1996)
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Horzella, A.: Neue Technologien in Öffentlichen Bibliotheken : ein Projekt des Kultusministeriums im Land Nordrhein-Westfalen zur Förderung des Einsatzes von CD-ROM, Btx, Telefax und Homecomputern (1992)
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Oellers, A.: ¬Die Einbeziehung des Internet in den Informationsdienst amerikanischer Public Libraries (1994)
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