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Ernestus, H.: Auskunftsdienst: Standards und Realisierung (1973)
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Rudolph, K.: Bewertungsmethoden für den Auskunftsdienst : kritische Sichtung der Beiträge in der deutschen und englischen Fachliteratur sowie Vorschläge zur Vereinheitlichung der Erhebungsmethoden in Öffentlichen Bibliotheken der Bundesrepublik Deutschland (1975)
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Heinrich, G.; Thauer, W.: Bibliographie und Auskunftsdienst als Lehrfach : 2 Vorträge (1975)
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