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Peck, T.P.: Ladsirlac, Sinto, Herties and all that (1974)
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- Special libraries. 65(1974), S.196-200
-
Süberkrüb, H.: Informieren im Verbund : Konzept für die Organisation eines bundesweiten Informationssystems (1972)
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- BuB. 24(1972), S.69-71
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Zum Auskunftsdienst an wissenschaftlichen Bibliotheken : eine Fortbildungsveranstaltung des Landes Baden-Württemberg, Referate - Berichte - Anregungen (1978)
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¬The librarian and reference service (1977)
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- 281 S
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Cremer, M.: Öffentliche Bücherei - ein Informationszentrum? (1970)
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Thun, H.-P.: "Auskunftsdienst" : eine Kommission der Arbeitsstelle für das Bibliothekswesen (1976)
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- BuB. 28(1976), S.767-768
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Halldorsson, E.A.; Murfin, M.E.: ¬The performance of professionals and non-professionals in the reference interview (1977)
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- College and research libraries. 38(1977), S.385-395
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Tittlbach, G.: Benutzergewohnheiten und Informationsbedarf : Erfahrungen einer zentralen Dokumentations- und Informationsstelle (1973)
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Bebbington, J.: Wirtschafts-Service im Informationsverbund : SINTO und die Sheffield City Libraries (1972)
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Brown, C.: Einsteigen ins Geschäft : Wirtschaftsauskünfte einer amerikanischen public library (1972)
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Handley, D.: ¬Die Praxis des Auskunftsdienstes in englischen Bibliotheken (1973)
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Krahe, B.: Auskunftsdienst in den USA : dargestellt am Beispiel eines Lehrbuches (1971)
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- BuB. 23(1971), S.398-403
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Galvin, T.J.: Current problems in reference service (1971)
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- XVIII,162 S
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Kister, K.F.: Wanted: more professionalism in reference book reviewing (1979)
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- Reference quarterly. 19(1979), S.144-148
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Galvin, T.J.: Case studies and case method (1970)
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Gelfand, M.A.: New York Metropolitan reference and research library agency (METRO) (1977)
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Hoffmann, B.: Auswahlbibliographie zur Theorie und Praxis des Auskunftsdienstes (1978)
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Henning, W.: ¬Der Auskunftsprozeß : Kurzfassung (1978)
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Wendling, W.: ¬Die stumme Information allein genügt nicht : die Bedeutung der Auskunft und Beratung im Kommunikationsdienst (1971)
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Schreiber, K.: Bestandsaufbau, Bestandspflege, Bestandserschließung eines Informationsapparates (1978)
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- S.19-27