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Stegemann, H.: Thesen zur Finanzierung von IuD-Dienstleistungen über Preise (1979)
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- Deutscher Dokumentartag 1978: 30 Jahre DGD 1948-1978 - IuD und Verlagswesen - Finanzierung von IuD-Dienstleistungen über Preise? - Ausbildung und Tarifprobleme - Forschungsprogramm für die Informationswissenschaft. Frankfurt am Main, 2.-7.10.1978
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Bebbington, J.: Wirtschafts-Service im Informationsverbund : SINTO und die Sheffield City Libraries (1972)
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- Übers. von J. Barrows.
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Brown, C.: Einsteigen ins Geschäft : Wirtschaftsauskünfte einer amerikanischen public library (1972)
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Ernestus, H.: Auskunftsdienst: Standards und Realisierung (1973)
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- Footnote
- Mit einem Anhang: Standards für den Auskunftsdienst in öffentlichen Bibliotheken. Übers. von U. Ernestus
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Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970)
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- Bücherei und Bildung. 22(1970), S.63-71
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Bibliotheksplan 1973 : Entwurf eines umfassenden Bibliotheksnetzes für die Bundesrepublik Deutschland (1973)
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- Enthält Anlage 10 (S.144-151): 'Allgemeine Informationsmittel und Geräte für Bibliotheken' bearb. von G. Pflug u.a.
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Allan, A.: Library malpractice suit : could it happen to you? (1976)
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Whittaker, K.: Towards a theory for reference and information service (1977)
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Coleman, K.; Dickinson, P.: Drafting a reference collection policy (1977)
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Gardner, R.J.: ¬The ten commandments for library customers (1975)
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Lynch, M.J.: Reference interviews in public libraries (1978)
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Degligdisch, J.: ¬Der Kommunikationsprozeß im Auskunftsdienst (1976)
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Lynch, M.J.: Reference interviews in public libraries (1978)
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House, D.E.: Reference efficiency or reference deficiency (1974)
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Informations- und Auskunftstätigkeit (1973)
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Zehn Gebote für das Auskunftsinterview (1971)
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Informationszentrum Öffentliche Bibliothek : aktuelle Definitionsversuche (1971)
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Call, K.: Auskunftsinterview und Auskunftsprotokoll (1974)
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- Schriftenreihe der Bibliothekar-Lehrinstitute, Reihe A: Examensarbeiten; H.19
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Horn, R.: Why they don't ask questions (1974)
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Brittain, J.M.: Information and its users : a review with special reference to the social sciences (1970)
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