Search (148 results, page 2 of 8)

  • × theme_ss:"Informationsdienstleistungen"
  • × year_i:[1980 TO 1990}
  1. Nagl, M.: ¬Die Bibliothek als kulturelles Dienstleistungszentrum (1988) 0.00
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  2. Hattendorf, L.C.: ¬The art of reference collection development (1989) 0.00
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  3. James, G.R.: Reference: analysis, management and training (1982) 0.00
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  4. Young, W.F.: Methods for evaluating reference desk performance (1985) 0.00
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  5. Douglas, I.: Reducing failures in reference service (1988) 0.00
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  6. Ruppert, E.: Grundlagen des Auskunftsdienstes in Stadtbibliotheken (1985) 0.00
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  7. Lewe, B.: Auskunftsdienst in Öffentlichen Bibliotheken (1984) 0.00
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  8. Markey, K.: Levels of question formulation in negotiation of information need during the online presearch interview : a proposed model (1981) 0.00
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  9. Bailey, C.W.: ¬The Index Expert System : a knowledge-based system to assist users in index selection (1989) 0.00
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  10. Diodato, V.P.: Online ready reference in academic libraries : current practices and a review of planning issues (1989) 0.00
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  11. Rettig, J.: ¬The crisis in academic reference work (1986) 0.00
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    Source
    Reference and information services: a reader for today
    Type
    a
  12. Robinson, J.: Education and training for computer based reference services : a case study (1980) 0.00
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  13. Robinson, B.M.: Reference services : a model of question handling (1989) 0.00
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    Abstract
    Describes the conceptual framework and a vocabulary which can be used to discuss strategies and choices involved in question handling. A model of question handling is presented which provides for: developing strategies for handling questions; evaluating the appropriateness of the strategy; and relating levels of service to resource requirements. The model involves 5 phases: conducting a reference interview; formulating a question handling strategy; handling the question; reporting the result to the client; and evaluating the service delivered. It describes the reference librarian's interaction with a client and the types of decisions which a librarian makes when selecting and matching the level of resources to the desired level of service.
    Type
    a
  14. Smith, K.F.: POINTER vs. Using Government publications : where's the advantage? (1989) 0.00
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    Abstract
    POINTER is a microcomputer program and expert system that simulates the advice of a government documents librarian suggesting the use of particular reference books. Using Government publications is a 2 volume work which identifies search strategies and sources of information for handling many specific topics and types of questionsassociated with federal documents. A comparison of these 2 reference aids reveals advantages and disadvantages of each as well as the difficulty of developing a conceptual framework for federal document research.
    Type
    a
  15. Tifft, R.: ¬The growth and development of information and referral in library services : a selective history and review of some recent developments (1988) 0.00
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    Abstract
    Community information systems originated with the field of social services but was soon adapted by public libraries in the 60s. Because it is a recent development in library services, there have been a wide range of interpretations as public libraries have attempted to incorporate these services into the more traditional library services. Presents a selective overview of the history of community information services and a review of current developments in the field.
    Type
    a
  16. Parrott, R.: Simulation of the reference process : Part 2: REFSIM, an implementation with expert and ICAI modes (1989) 0.00
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    Abstract
    Exploring the advantages of a simulation (rather than expert systems) approach to designing a system to relieve reference desk overload. REFSIM can simulate a reference librarian, a teacher of reference librarians and a client, singly or in combination. It has an expert system consultation mode and several Intelligent Computer-Assisted Instruction (ICAI) modes. The components and architecture of REFSIM are described. Details, including a sample transaction, are given for the expert system mode, wich is to be used for consultation by library clients. An overview is supplied for 2 ICAI modes, wich can be used to instruct clients or train reference librarians.
    Type
    a
  17. Godlewsky, S.G.: ¬A survey of reference services in art libraries. (1989) 0.00
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    Abstract
    Reports a survey conducted by questionnaire which was sent to a group of art libraries representing museum, academic, special and public libraries, the aim of which was to gather on the institutional organisation of reference service in an effort to analyse levels of service provided. Results indicate that large urban public libraries have taken the lead in providing art reference service basics to their users, but museums, on the other hand, seem lacking in a number of areas.
    Type
    a
  18. Poetzsch, E.: Vorstellungen zum Aufbau des Auskunftsdienstes "Informationen zur Biotechnologie" (1988) 0.00
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    Abstract
    Examines the development of a pilot programme for a biotechnology information service, covering the impor-tance of biotechnology as a key technology, and the responsibility of the East German Academy of Sciences for coordinating activities in the information field. Looks at a model that is also useful for the development of information services in other areas.
    Type
    a
  19. Christ, P.: Vom Verwaltungsroboter zum 'Medium'? : der 'offene Computer' in Böblingen (1989) 0.00
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    Abstract
    In 1988 a pilot project was carried out in Baden Würtemberg to make people more familiar with the new technology. In Böblingen public library readers could reserve for an hour a room containing a television screen and laser printer, to help them to learn about construction and use of media. Similar facilities were available in Friedrichshafen and Heidelberg. There was no restriction on target groups. User training is important; the main problem is software selection. Textual aids were provided. The more advanced readers can do programming exercises in a special programming language.
    Type
    a
  20. Bunch, A.: Community information services : their origin, scope and development (1982) 0.00
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    Abstract
    The author seeks to discover the origins of community information provision as a part of library service, and the needs it fulfils in modern society

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