-
Sloan, S.: ¬The Virtual Pathfinder : a World Wide Web guide to library research (1996)
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- Abstract
- The University of New Brunswick Libraries, Canada, has developed WWW based subject guides to the items in the libraries' collection which replaced paper publications known as pathfinders. The information guides students to sources of information on a given topic, giving locations of resources. Details the technologies used in designing Virtual Pathfinders and evaluates student and professional responses
-
RLG databases now available on the World Wide Web (1997)
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- Abstract
- Early in 1997, the US Research Libraries Group (RLG) opened up a new searching option to its RLIN (Research Library Information Network) bibliographic databases, its CitaDel files, and the English Short Title Catalogue (ESTC). The RLG searching interface Eureka now makes all 3 of them available through WWW browsers, as well as through Zephyr, RLG's Z39.50 server
- Source
- Information management report. 1997, Jun, S.7-8
-
Koutnik, C.: ¬The World Wide Web is here : is the end of printed reference sources near? (1997)
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- Abstract
- Although at first sight the WWW appears to have the potential for making printed reference sources obsolete, a systematic study of 104 reference questions, at the West Virginia Library Commission, demonstrated that, although the WWW is a powerful source of information, at the present time it is not a source that will answer a majority of reference questions. The WWW is strong in some categories of referenc equestions and weak in others. Time spent searching the WWW is another factor that must be taken into consideration by reference librarians. Concludes that it is not a wise decision to discard a reference book that will answer a question in 5 minutes when it will take 20 minutes to find the answer on the Web
-
Kumar, S.: From reference service to information retrieval (1992)
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- Abstract
- Discusses and compares the relative merits of manual searching and computerized information retrieval (online and CD-ROM) for answering reference questions
-
Clausen, H.: Online, CD-ROM and Web : is it the same difference? (1997)
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- Abstract
- Discusses some obstacles to the use of electronic information. Outlines the major differences between information from online, CD-ROM and Web sources. Analyzes data from Arhus Public Library's (Denmak) business information services, 1992-96, citing electronic information media as the reason for the decrease in the number of enquiries after 1994. States that future users of electronic information will need a more professional attitude and new skills. Defines a concept of 'Web information literacy' and discusses 2 implications: knowledge about the Internet and its resources, and innovativeness as a major component in Internet user skills
-
Tenopir, C.: Reference services from RLG (1995)
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- Abstract
- Describes the variety of search services supporting library reference functions offered by the RLG in the USA. The best known of these is RLIN, the massive bibliographic database and related services originally developed for shared cataloguing. In the last few years RLG has added CitaDel, an online search system that provides access to indexing/abstracting databases; and Zephyr, a Z39.50 server that amkes the RLIN and CitaDel databases searchable through a library's online catalogue. RLG also offers document delivery connections, including Ariel and Internet based document delivery software, for a full complement of online reference support for academic and public libraries
- Date
- 25.11.1995 19:22:01
-
McCleary, H.: Filtered information services : a revolutionary new product or a new marketing strategy (1994)
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- Abstract
- A filtered online information service electronically filters or screen masses of information leaving behind targeted business information delivered electronically to a client. Describes tha major software packages available: Desktop Data's NewsEDGE, Individual Inc's First! and HeadsUP, Mainstream's Newscast and SandPoint Corporation's Hoover. Describes the information sources covered, the filtering techniques used, their relationship with SDI services, their marketing and relationship with information centre services. Examines questions to be taken into account when considering such services
- Source
- Online. 18(1994) no.4, S.33-42
-
Ghilardi, F.J.M.: Help wanted : certified information advisor! (1996)
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- Abstract
- Even sophisticated end users of online information need the assistance of an information professional to plan and structure their search, or to provide further search assistance. Discusses end user needs and how they are using online services. Information professionals should not see the increase in end user searches as a threat, but a new opportunity. There will be a growing market for information advice and information software which they can exploit
-
Lagace, N.; McClennen, M.: Managing an Internet-based distributed reference service (1998)
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- Abstract
- The Internet Public Library (IPL), hosted by the University of Michigan School of Information, is an entirely virtual operation located on the Web with a mission to provide library services to the global Internet community. Describes the work of the IPL Reference Center which provides interactive reference services through a Web server and e-mail. Outlines how reference questions are handled by voluteer librarians and library students, discusses the characteristics of an e-mail reference service, and explains how the IPL's specially developed software system (QRC) works
-
Smet, E. de: Evaluation of a computerised community information system through transaction analysis and user survey (1995)
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- Abstract
- Reports on the results of a transaction analysis and user survey, evaluating a pilot system for computerized community information in a public library, based on the GDIS system (Gemeenschaps Informatie Documentair System). The non hierarchical and global approach to the integrated database proved to be useful for novice users. Out of many parameters only frequency of use correlates with retrieval success. The online questionnaire proved to be worthwhile although restricted in scope. The logbook transaction analysis yielded a rich amount of useful management information for the systems managers. The user survey yielded a rich set of data on which to perform statistical analyses according to social science practice, from which some interesting relations could be detected
- Date
- 23.10.1995 19:22:11
-
Handbuch der Informationswirtschaft : Firmen, Produkte, Dienstleistungen (1994)
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- Content
- Enthält Angaben zu 1.500 Unternehmen (Informationsproduzenten, Anbieter von Datenbanken (Online, CD-ROM), Informationsvermittler, Anbieter von Hard- und Software für die Informationswirtschaft)
- Theme
- Information Resources Management
-
Coles, C.: Information seeking behaviour of public library users : use and non-use of electronic media (1999)
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- Abstract
- This paper highlights some of the significant findings from author's PhD: "Factors affecting the end-use of electronic databases in public libraries." Public libraries have a wide range of different types of users who, unlike academic or special library users, are not necessarily information-trained (see Coles, 1998). Whereas the academic, special library user may have specific information needs that can be met by electronic sources, public library users do not necessarily have such specific information needs that can easily be identified and met. Most user surveys have tended to concentrate on the searching and retrieval aspect of information seeking behaviour, whereas this study's user survey focused more on how people perceived and related to Information and Communication Technologies (ICTs). It was not how people searched a particular electronic source, in this case CD-ROM, that was of prime interest but rather whether or not people actually used them at all and the reasons why people did or did not use electronic media. There were several reasons the study looked at CD-ROM specifically. Firstly, CD-ROM is a well established technology, most people should be familiar with CD-ROM/multimedia. Secondly, CD-ROM was, at the start of the study, the only open access electronic media widely available in public libraries. As well as examining why public library users chose to use electronic sources, the paper looks at the types of CD-ROM databases used both in the library and in general Also examined are what sort of searches users carried out. Where appropriate some of the problems inherent in studying end-users in public libraries and the difficulty in getting reliable data, are discussed. Several methods were used to collect the data. I wished to avoid limiting research to a small sample of library sites, the aim was to be as broad in scope as possible. There were two main groups of people 1 wished to look at: non-users as well as CD-ROM users
- Date
- 22. 3.2002 8:51:28
- Source
- Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK. Ed. by D.K. Wilson u. D.K. Allen
-
Arnold, S.E.: New media marketing : using consumer online services and the Internet to sell (1994)
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- Abstract
- Online information services can be used to sell a wide range of products and services. Overt advertisements like online classified aids and for-free information services that require the user to subscribe to a service have been widely available for decades. More sophisticated marketing has emerged and becoming more important. There are 3 basic online marketing tactics: the library model which features free information; the commercial model where information is offered without charge, but the user is expected to pay for vale-added services; the multimedia model where the freshness of the information service which may be offered free or with a fee lures users to a range of for-fee services. In future, marketing via online services will become increasingly important because the customers attracted to a product offering define themselves as a niche. Competitors may find it more difficult to identify the characteristics of the individuals making up this market segment
- Imprint
- Medford, NJ : Learned Information
- Source
- Proceedings of the 15th National Online Meeting 1994, New York, 10-12 May 1994. Ed. by M.E. Williams
-
Cordes, H.: Mit den Füßen fest auf dem Boden - mit dem Kopf in den Wolken : Der 'info-Dienst' der Stadtbücherei Heidelberg (1998)
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- Abstract
- In der Stadtbücherei Heidelberg wird dem Auskunftsdienst seit Jahren eine besondere Bedeutung beigemessen. Neben einem klassischen, intensiv gepflegten Bestand an Nachschlagewerken bietet der sogenannte 'Info-Dienst' der Bibliothek für den Informationsbedarf der Benutzer zusätzlich selbst erstellte Informationsangebote. CD-ROMs als Auskunftsmittel an der Information und zur selbständigen Nutzung an 2 Benutzerstationen sowie seit Januar dieses Jahres der Internet-Zugang für Benutzer an 2 Windows-NT-Workstations beziehen andere Formen und Wege der Informationsbeschaffung ein. Ihr Einsatz hat das Aufgaben- und Tätigkeitsfeld gewandelt und wird es zukünftig noch stärker prägen. Dabei hat sich die Spezialisierung der Mitarbeiterinnen des Info-Dienstes bewährt: Dieser besteht derzeit personell aus jeweils 2 Bibliothekarinnen und Assistentinnen
-
Keulen, F.: Campus-informatiediensten en bibliotheken : een kwestie van wederzijds belang (1994)
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- Abstract
- In 1989 Brabant Catholic University was the first university in the Netherlands to provide an online campus information service. Since that date other universities in the Netherlands have inaugurated systems providing a wide range of information services, including access to the respective library's catalogues. Ease of use varies from system to system and there is an urgent need to standardize system commands. Libraries can provide useful help in creating such services. In return ther services provide a useful adjunct to the organization's library
-
Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994)
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- Date
- 27.12.2015 18:22:38
- Source
- Online. 18(1994) no.6, S.8-9
-
Sowards, S.W.: ¬A typology for ready reference Web sites in libraries (1996)
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- Abstract
- Many libraries manage Web sites intended to provide their users with online resources suitable for answering reference questions. Most of these sites can be analyzed in terms of their depth, and their organizing and searching features. Composing a typology based on these factors sheds light on the critical design decisions that influence whether users of these sites succees or fail to find information easily, rapidly and accurately. The same analysis highlights some larger design issues, both for Web sites and for information management at large
-
Quint, B.: Round the clock, round the world : delivering quality affordable data 24 hours a day will take us into the future (1998)
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- Abstract
- Reports on the Southern California Online Users Group annual workshop, which broke all previous attendance records. The topic was 'Radical redesign of reference and research', and common threads among speakers included the need for a new reference/research model that will scale with future needs, and the now common standard of round the clock service availability. Print could become a secondary medium to digital data, primarily delivered over the Internet, and that information vendors be forced to change pricing structures. Librarians from public, corporate, and academic sectors have begun building Web sites around links to their own data and to other quality sites as a means of providing 24 hour services. Vendors might consider creating new price comparison services, or offering proce guarantees, to compete with this new phenomenon
- Date
- 22. 2.1999 18:08:25
- Source
- Information today. 15(1998) no.6, S.8-9,26
-
Thomas, N.R.: Planning and developing cross-platform interactive multimedia library instruction (1997)
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- Abstract
- Although hundreds of undergraduate students receive library instruction when their instructors arrange for a class tour or bibliographic instruction session, thousands of other students do not. Describes the planning process that took place in the development of a cross platform interactive multimedia instruction program designed to be accessible to students with diverse information literacy skills. Covers the merits and limitations of several authoring software packages and offers some guidelines concerning time requirements
- Date
- 27.11.1995 17:07:22
-
White, M.D.: Questions in reference interviews (1998)
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- Abstract
- This article characterises the questioning behaviour in reference interviews preceding delegated online searches of bibliographic databases and relates it to questioning behaviour in other types of interviews/settings. With one exception, the unit of analysis is the question (N=610), not the interview. The author uses A.C. Graesser's typology of questions to analyse type of question and M.D. White's typology of information categories to determine the question's content objective; this is the first application of Graesser's typology to interview questions in any setting. Graesser's categories allow for a more subtle understanding of the kind of information need underlying a question. Comparisons are made between questions asked by the information specialist and those asked by the client. Findings show that the information specialist dominates the interview, about half the questions were verification questions and about 22% were judgemental questions or requests; all but four types of questions from Graesser's categories appeared in the interviews, but no new question types were discovered. Clients often phrase questions as requests. In content, both clients and information specialists focus on the subject and service requested, but the clients ask also about search strategy and output features. Both parties ask predominantly short-answer questions. Results are related to interface design for retrieval systems.
- Date
- 2.12.2005 14:48:22
