Search (239 results, page 1 of 12)

  • × theme_ss:"Informationsdienstleistungen"
  • × year_i:[2000 TO 2010}
  1. Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001) 0.07 
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    Date
    20. 4.2002 17:30:22
  2. Literaturversorgung für die Wirtschaftswissenschaften : Arbeitsteilung und Kooperation zwischen der ZBW Kiel und der USB Köln (2002) 0.05 
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    Date
    9. 7.1996 20:34:28
    21. 2.2003 14:18:22
  3. Sauer, C.-D.; Ulrich, P.S.: Zuverlässige Brücke zu den Informationen im Netz : Von der Allgemeinen Auskunft der Amerika-Gedenkbibliothek zum Referat Informationsdienste der Zentral und Landesbibliothek Berlin (2004) 0.04 
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    Date
    20. 9.1996 20:25:49
    8.10.2004 12:07:22
  4. Lüdtke, H.: Secret Patrons, Invisible Users : Digital Reference @ Your Library: Fundstücke einer nicht nur virtuellen Erkundung in den USA (2004) 0.04 
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    Date
    20. 9.1996 20:25:49
    22. 3.2004 14:50:05
  5. Tschäppät, M.: Informationskompetenz - in Schweizer Hochschulen kein Thema? (2005) 0.04 
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    Date
    11.12.1998 20:07:30
    22. 3.2008 13:31:09
  6. Andermann, H.; Degkwitz, A.: Neue Ansätze in der wissenschaftlichen Informationsversorgung : Ein Überblick über Initiativen und Unternehmungen auf dem Gebiet des elektronischen Publizierens (2004) 0.04 
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    Date
    11.12.1998 20:07:30
    22. 3.2008 13:37:50
  7. Putz, M.: Wandel der Informationsvermittlung in wissenschaftlichen Bibliotheken : Möglichkeiten neuer Produkte und Dienstleistungen (2004) 0.04 
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    Date
    11.12.1998 20:07:30
    22. 3.2008 13:40:19
  8. Hoffmann, R.: Mailinglisten für den bibliothekarischen Informationsdienst am Beispiel von RABE (2000) 0.03 
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    Date
    11.12.1998 20:07:30
    22. 2.2000 10:25:05
    Series
    Kölner Arbeitspapiere zur Bibliotheks- und Informationswissenschaft; Bd.22
  9. Hütte, M.: Zur Vermittlung von Informationskompetenz an Hochschulbibliotheken : Entwicklung, Status quo und Perspektiven (2006) 0.03 
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    Date
    11.12.1998 20:07:30
    22. 3.2008 12:32:50
  10. Simon-Ritz, F.: Zur Einführung in den Themenschwerpunkt: Benutzerschulung als Informationsdienstleistung in wissenschaftlichen Bibliotheken (2005) 0.03 
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    Date
    11.12.1998 20:07:30
    22. 3.2008 13:29:47
  11. Leithold, F.-J.; Reifegerste, M.; Sühl-Strohmenger, W.: Vermittlung von Informations- und Medienkompetenz an der Universitätsbibliothek Freiburg im Breisgau : neue Entwicklungen (2005) 0.03 
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    Date
    11.12.1998 20:07:30
    22. 3.2008 13:30:54
  12. Rösch, H.: Spezialbibliothek mit neuen Aufgaben : Die Bibliothek der Friedrich-Ebert-Stiftung auf dem Weg von der klassischen Bibliothek zum multifunktionalen Informationszentrum (2000) 0.03 
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    Date
    11.12.1998 20:07:30
    22. 3.2008 14:01:34
  13. Salvesen, G.: Is the library able to find the answer? (2005) 0.03 
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    Abstract
    To answer this question I need a theoretical discussion of the aspects that have implication on the quality of the reference service, and an empirical study of the service. By combining theories from the field of reference service, service, goods quality and service quality, I propose six factors related to the total quality of the reference service: The library, the servicescape, the librarian, the user and the answer. From these aspects I have in this paper chosen to focus on the librarian's ability to communicate with the user. The empirical study consists of an analysis of 20 dialogs conversations between user and librarian. The analysis has its theoretical and conceptual roots in Conversation Analysis or CA.
    Date
    20. 7.2009 12:50:42
    22. 7.2009 10:54:45
  14. Nicholas, D.; Huntington, P.; Jamali, H.R.; Rowlands, I.; Fieldhouse, M.: Student digital information-seeking behaviour in context (2009) 0.03 
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    Date
    10. 3.1997 20:31:13
    23. 2.2009 17:22:41
  15. Wilson, T.: ¬The information user : past, present and future (2009) 0.03 
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    Date
    20. 8.2009 14:17:42
    8. 7.2010 19:09:22
  16. Günther, S.: Aufbruch in den virtuellen Raum : Anleitung zum Aufbau eines Web Contact Centers (2005) 0.02 
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  17. Hemmig, W.S.: ¬The information-seeking behavior of visual artists : a literature review (2008) 0.02 
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