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Content

Enthält die Beiträge: HAECKEL, S.H. u. R.L. NOLAN: The role of technology in an information age: transforming symbols into action; NOLL, R.G.: The economics of information: a user's guide; IVES, B. u. S.L. JARVENPAA: Competing with information: empowering knowledge networks with information technology; COWHEY, P.F. u. M.M. McKEOWN: The promise of a new world information order; KIESLER, S.B. u. P. HINDS: Technology, information and social behavior; McCLURE, C.R.: Network literacy in an electronic society: an educational disconnect?

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Abstract

This paper highlights some of the significant findings from author's PhD: "Factors affecting the end-use of electronic databases in public libraries." Public libraries have a wide range of different types of users who, unlike academic or special library users, are not necessarily information-trained (see Coles, 1998). Whereas the academic, special library user may have specific information needs that can be met by electronic sources, public library users do not necessarily have such specific information needs that can easily be identified and met. Most user surveys have tended to concentrate on the searching and retrieval aspect of information seeking behaviour, whereas this study's user survey focused more on how people perceived and related to Information and Communication Technologies (ICTs). It was not how people searched a particular electronic source, in this case CD-ROM, that was of prime interest but rather whether or not people actually used them at all and the reasons why people did or did not use electronic media. There were several reasons the study looked at CD-ROM specifically. Firstly, CD-ROM is a well established technology, most people should be familiar with CD-ROM/multimedia. Secondly, CD-ROM was, at the start of the study, the only open access electronic media widely available in public libraries. As well as examining why public library users chose to use electronic sources, the paper looks at the types of CD-ROM databases used both in the library and in general Also examined are what sort of searches users carried out. Where appropriate some of the problems inherent in studying end-users in public libraries and the difficulty in getting reliable data, are discussed. Several methods were used to collect the data. I wished to avoid limiting research to a small sample of library sites, the aim was to be as broad in scope as possible. There were two main groups of people 1 wished to look at: non-users as well as CD-ROM users

Date

22. 3.2002 8:51:28

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Content

Enthält die Beiträge: HIEBING, D.: Current trends in the continuing education and training of reference staff; COLLINS, M.E.: Continuing education for ARL librarians in multi-faceted public service positions; SHERBY, L.S.: Educating reference librarians: a basic course; BAUNER, R.E.: Reference ready beyond the M.L.S.; EZELL, C.: A fast track over rocky roads: continuing education for reference librarians; WESLEY, T.L.: The reference librarian's critical skill: critical thinking and professional service; PATTERSON, C.D.: Library user instruction in the curriculum: background and status update; LARSON, M.E.: Connecting to the electronic library: a paradigm shift in training reference librarians; MOSBY, A.P. u. G. HUGHES:: Continuing education for librarians: training for online searching; FRIEND, L.: Online searcher education and training: options and opportunities; STABLER, K.Y.: The dynamics of reference librarianship; JANES, P. u. E. MELTZER: Origins and attitudes: training reference librarians for a pluralistic world; GOLDEN, F.A.: The ethics of reference service for the public librarian; LAYMAN, M. u. S. VANDERCOOK: Reference training in California libraries: back to basics; LAUGHLIN, S. u. K. NISSEN: The role of multitype networks in providing continuing education for reference workers; BERKOV, E. u. B. MORGANSTERN: Getting to the core: training librarians in basic reference tools; PATRICK, R.J.: Self-directed, contract learning for the reference librarian; SPALDING, H.H.: The developing reference librarian: an administrative perspective; ALBRITTON, R.L.: Continuing professional education: a management development approach; FULTON, T.L.: Mentor meets telemachus: the role of the department head in orienting and inducting the beginning reference librarian

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Content

Enthält die Beiträge: VEANER, A.B.: Conflicts in value systems; FARIES, C.: Reference librarians in the information age: learning from the past to control the future; FORD, K.E.: Reference service in rural public libraries: issues and trends; PEASE, B. u. C. POWER: Reference services for off-campus students and faculty; ORGREN, C.F.: Cooperative reference service; SUMMERHILL, K.S.: The high cost of reference: the need to reassess services and service delivery; NOFSINGER, M.N. u. A.W. BOSCH: Roles of the head of reference: from the 1990s to the 21st century; TAYLOR, A.: Plan for service: professional and non-professional reference staff; FORCE, R.: Planning online reference services for the 90s; BOLIN, R.L.: The challange of CD-ROMs for libraries; SUMMERHILL, C.A.: The emerging national information infrastructure and reference services; POWELL, R.R. u. D. RABER: Education for reference/information service: a quantitative and qualitative analysis of basic reference courses; WEINGAND, D.E.: Competence and the new paradigm: continuing education of the reference staff; ENGELDINGER, E.A.: Improving reference: preliminary thoughts on a return to the classroom; BUNGE, C.A.: Evaluating reference services and reference personnel: questions and answers from the literature

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Content

Enthält die Beiträge: DIAZ, K.R.: Gatting started on the net; McGILLIS, L.: Gopher searching using Veronica; MARDIKIAN, J.: How to use Veronica to find information on the Internet; SMALL, J.J.: The Internet Goher: a reference tool; SCOTT, R.L.: Geoscience resources on the internet; MORGAN, K.A.: Economic and statistical information on the Internet; MAXYMUK, J.: Science resources on the Internet; KIBBEE, J.: A virtual library for librarians: JANET's bulletin board for libraries; NATALE, J.A.: Texas woman's university and White House communications on the Internet; POLLITZ, J.H.: Internet resources: opportunity knocks at the door; CROMER, D.E., M.E. JOHNSON: The impact of the Internet on communication among reference librarians; SILVA, M., G.F. CARTWRIGHT: The Internet and reference librarians: a question of leadership; HENDERSON, T.: MOOving towards a virtual reference service; ABELS, E.G., P. LIEBSCHER: A new challenge for intermediary-client communication: the electronic network; KALIN, S., C. WRIGHT: Internexus: a partnership for Internet instruction; STEPHENSON, N., D.J. WILLIS: Internet in-service training at the University of New Mexiko General Library; SANTAVICCA, E.F.: The Internet as a reference and research tool: a model for educators; ELLIOTT, C.S.: NREN update, 1993: Washington policy; STARR, S.S.: Evaluating physical science reference sources on the Internet; SEIDEN, P., K.A. NUCKOLLS: Developing a Campus-Wide Information System using the Gopher protocol: a study of collection development and classification issues; PERKINS, J.T.: The first mile down Internet I: development, training, and reference issues in the use of an X Windows interface for Internet access; NEUMAN, M., P. MANGIAFICO: Providing and accessing information via the Internet: the Georgetown catalogue of projects in electronic texts; PARKHURST, C.A., M.L. KWON: The Nevada Academic Libraries Information System: an application of Internet services; TOMER, C.: MIME and electronic reference services; STOREY, T.: The Internet and OCLC: broadening access to the world's information

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Source

Zentralblatt für Bibliothekswesen. 57(1940), S.16-22

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Source

Bücherei und Bildung. 22(1970), S.63-71

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Source

Bibliothekar. 19(1965), S.15-22

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Date

17.10.1996 14:22:33

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Series

Reference librarian; no.22

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Date

20. 4.2002 17:30:22

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Date

27.12.2015 18:22:38

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Abstract

This paper explores the legal ramifications of malpractice among librarians and the possible impact on services due to fear of being sued. Findings from the author's informal Internet survey of reference librarians regarding the issue, as well as results from recent interviews and surveys with librarians in various types of settings, are presented. Cooperative electronic reference services, active practice of reference services according to standards, insurance, contracts, or disclaimers, and other options are discussed as potential effective methods of lessening the risk of malpractice

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Date

22. 1.2000 17:52:11