-
Herrmann, C.: Partikulare Konkretion universal zugänglicher Information : Beobachtungen zur Konzeptionierung fachlicher Internet-Seiten am Beispiel der Theologie (2000)
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- Date
- 22. 1.2000 19:29:08
-
Malan, C.: Personal strategies in reference work (1992)
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- Source
- Cape librarian. 36(1992) no.10, S.22-23
-
Tague-Sutcliffe, J.: Measuring information : an information services perspective (1995)
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- Footnote
- Rez. in: Information processing and management. 32(1996) no.3, S.389-391 (P.B. Kantor); Journal of academic librarianship 22(1996) no.2, S.147 (T.A. Brooks); Medical reference services quarterly 15(1996) no.2, S.109-110 (C. Gluck); JASIS 47(1996) no.10, S.794-795 (R. Losee)
-
Bieletzki, C.; Roth, K.: Kommerzielle Online-Hosts und öffentliche Bibliotheken in Deutschland : Stand und Perspektiven der Zusammenarbeit (1998)
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- Source
- Information und Märkte: 50. Deutscher Dokumentartag 1998, Kongreß der Deutschen Gesellschaft für Dokumentation e.V. (DGD), Rheinische Friedrich-Wilhelms-Universität Bonn, 22.-24. September 1998. Hrsg. von Marlies Ockenfeld u. Gerhard J. Mantwill
-
Tenopir, C.; Ennis, L.: ¬The digital reference work of academic libraries (1998)
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- Source
- Online. 22(1998) no.4, S.22-28
-
Daniel, F.; Maier, C.; Mayr, P.; Wirtz, H.-C.: ¬Die Kunden dort bedienen, wo sie sind : DigiAuskunft besteht Bewährungsprobe / Seit Anfang 2006 in Betrieb (2006)
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- Date
- 8. 7.2006 21:06:22
-
Helfer, D.: Rethinking reference and research (1998)
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- Abstract
- Recaps the Southern California Online User's Group workshop in Industry, CA. Presents highlights from 6 presentations. Herb White spoke about the role of computers, and Chris Ferguson and John Supra discussed the University of Southern California information services division, created from a merger of the computer and library services. Bob Kent talked about service and budget issues, citing how librarians at Lucent Technologies automated back office functions and saved the company
- Date
- 22. 2.1999 19:14:43
-
Tenopir, C.: Reference services from RLG (1995)
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- Date
- 25.11.1995 19:22:01
-
Tenopir, C.: Integrating electronic reference (1995)
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- Date
- 25.11.1995 19:22:01
-
Berger, C.: Reference service : a thing of the past? (1996)
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- Abstract
- The philosophy of reference librarian-patron public service can be traced back to the ideas of Samuel Green, a reference librarian from the 19th century. With the advent of information technology and the dramatic changes in the economic, political and social fabric of the USA, this public service philosophy seems to have lost relevance and become a thing of the past. Argues that the traditional philosophy of public service has remained vital to overall reference service despite the information technology and other societal changes
-
Sauer, C.-D.; Ulrich, P.S.: Zuverlässige Brücke zu den Informationen im Netz : Von der Allgemeinen Auskunft der Amerika-Gedenkbibliothek zum Referat Informationsdienste der Zentral und Landesbibliothek Berlin (2004)
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- Date
- 8.10.2004 12:07:22
-
Atkinson, R.: ¬A rationale for the redesign of scholarly information exchange (2000)
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- Abstract
- The disintermediation that will inevitably result from the increased electronic publication of specialized scholarly information affords an excellent opportunity for one of the traditional intermediaries (e.g., libraries, publishers) to assume responsibilities previously held by other intermediaries. Members of the academy should use this opportunity to take back the responsibility for a significant portion of the specialized scholarly publishing that has, in the traditional environment, been placed in the hands of external publishers. The most imposing impediment to such a reappropriation by the academy derives from the inability of institutions to cooperate with each other. If new attitudes could be created within the academy to circumvent that obstruction, then an academy-based process of scholarly information exchange would finally be feasible. One effective model for such a new form of scholarly publishing would be to establish separate domains, or designated channels, for individual disciplines.
- Date
- 10. 9.2000 17:38:22
-
Cole, C.; Behesthi, J.; Large, A.; Lamoureux, I.; Abuhimed, D.; AlGhamdi, M.: Seeking information for a middle school history project : the concept of implicit knowledge in the students' transition from Kuhlthau's Stage 3 to Stage 4 (2013)
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- Date
- 22. 3.2013 19:41:17
-
Continuing education of reference librarians (1990)
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- Content
- Enthält die Beiträge: HIEBING, D.: Current trends in the continuing education and training of reference staff; COLLINS, M.E.: Continuing education for ARL librarians in multi-faceted public service positions; SHERBY, L.S.: Educating reference librarians: a basic course; BAUNER, R.E.: Reference ready beyond the M.L.S.; EZELL, C.: A fast track over rocky roads: continuing education for reference librarians; WESLEY, T.L.: The reference librarian's critical skill: critical thinking and professional service; PATTERSON, C.D.: Library user instruction in the curriculum: background and status update; LARSON, M.E.: Connecting to the electronic library: a paradigm shift in training reference librarians; MOSBY, A.P. u. G. HUGHES:: Continuing education for librarians: training for online searching; FRIEND, L.: Online searcher education and training: options and opportunities; STABLER, K.Y.: The dynamics of reference librarianship; JANES, P. u. E. MELTZER: Origins and attitudes: training reference librarians for a pluralistic world; GOLDEN, F.A.: The ethics of reference service for the public librarian; LAYMAN, M. u. S. VANDERCOOK: Reference training in California libraries: back to basics; LAUGHLIN, S. u. K. NISSEN: The role of multitype networks in providing continuing education for reference workers; BERKOV, E. u. B. MORGANSTERN: Getting to the core: training librarians in basic reference tools; PATRICK, R.J.: Self-directed, contract learning for the reference librarian; SPALDING, H.H.: The developing reference librarian: an administrative perspective; ALBRITTON, R.L.: Continuing professional education: a management development approach; FULTON, T.L.: Mentor meets telemachus: the role of the department head in orienting and inducting the beginning reference librarian
-
Meyer, C.: Materialien im Auskunfts- und Informationsbereich wissenschaftlicher Bibliotheken (1992)
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LaGuardia, C.; Griego, A.; Hopper, M.; Melendez, L.; Oka, C.: Learning to instruct on the job : team-teaching library skills (1993)
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Albert, E.: Vpliv knjiznicarjevega vedenja na uspesnost referencne sluzbe v Slovenskih splosnoizobrazevalnih knjiznicah (1998)
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- Abstract
- The authors are students of librarianship in the faculty of philosophy at Ljubljana University, Slovenia. Users were asked to describe their library visits and summarise what was most helpful and least helpful about the service received. In the list of best practices, the most frequent feature was that the staff member really listened (58,9%). Other aspects of most helpful behaviour (e.g. using different body language, showing genuine interest, willingness to investigate further) occured in less than 40% of the interviews. 3 features of least helpful behaviour were listed in more than 30% of the cases; not asking the user anything about the question and making no effort to determine the specific need, not telling the user what he/she was doing, making no effort to determine whether the user had found the relevant information
- Date
- 22. 2.1999 19:29:43
-
Harnack, A. von: ¬Die Auskunftserteilung als bibliothekarische Aufgabe (1940)
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- Source
- Zentralblatt für Bibliothekswesen. 57(1940), S.16-22
-
Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970)
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- Source
- Bücherei und Bildung. 22(1970), S.63-71
-
Jonzeck, M.: ¬Die Aktivierung, Verbesserung und Neuorientierung der Informationstätigkeit der allgemeinen öffentlichen Bibliotheken (1965)
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- Source
- Bibliothekar. 19(1965), S.15-22
