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  • × theme_ss:"Informationsdienstleistungen"
  1. Herrmann, C.: Partikulare Konkretion universal zugänglicher Information : Beobachtungen zur Konzeptionierung fachlicher Internet-Seiten am Beispiel der Theologie (2000) 0.08 
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    Date
    22. 1.2000 19:29:08
  2. Malan, C.: Personal strategies in reference work (1992) 0.06 
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    Source
    Cape librarian. 36(1992) no.10, S.22-23
  3. Tague-Sutcliffe, J.: Measuring information : an information services perspective (1995) 0.06 
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    Footnote
    Rez. in: Information processing and management. 32(1996) no.3, S.389-391 (P.B. Kantor); Journal of academic librarianship 22(1996) no.2, S.147 (T.A. Brooks); Medical reference services quarterly 15(1996) no.2, S.109-110 (C. Gluck); JASIS 47(1996) no.10, S.794-795 (R. Losee)
  4. Bieletzki, C.; Roth, K.: Kommerzielle Online-Hosts und öffentliche Bibliotheken in Deutschland : Stand und Perspektiven der Zusammenarbeit (1998) 0.06 
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    Source
    Information und Märkte: 50. Deutscher Dokumentartag 1998, Kongreß der Deutschen Gesellschaft für Dokumentation e.V. (DGD), Rheinische Friedrich-Wilhelms-Universität Bonn, 22.-24. September 1998. Hrsg. von Marlies Ockenfeld u. Gerhard J. Mantwill
  5. Tenopir, C.; Ennis, L.: ¬The digital reference work of academic libraries (1998) 0.05 
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    Source
    Online. 22(1998) no.4, S.22-28
  6. Daniel, F.; Maier, C.; Mayr, P.; Wirtz, H.-C.: ¬Die Kunden dort bedienen, wo sie sind : DigiAuskunft besteht Bewährungsprobe / Seit Anfang 2006 in Betrieb (2006) 0.05 
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    Date
    8. 7.2006 21:06:22
  7. Tenopir, C.: Reference services from RLG (1995) 0.05 
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    Date
    25.11.1995 19:22:01
  8. Tenopir, C.: Integrating electronic reference (1995) 0.05 
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    Date
    25.11.1995 19:22:01
  9. Sauer, C.-D.; Ulrich, P.S.: Zuverlässige Brücke zu den Informationen im Netz : Von der Allgemeinen Auskunft der Amerika-Gedenkbibliothek zum Referat Informationsdienste der Zentral und Landesbibliothek Berlin (2004) 0.04 
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    Date
    8.10.2004 12:07:22
  10. Auskunftsdienst an Öffentlichen Bibliotheken : Texte zu Theorie und Praxis (1985) 0.03 
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    Imprint
    Bad Honnef : Bock und Herchen
  11. Cole, C.; Behesthi, J.; Large, A.; Lamoureux, I.; Abuhimed, D.; AlGhamdi, M.: Seeking information for a middle school history project : the concept of implicit knowledge in the students' transition from Kuhlthau's Stage 3 to Stage 4 (2013) 0.03 
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    Date
    22. 3.2013 19:41:17
  12. Meyer, C.: Materialien im Auskunfts- und Informationsbereich wissenschaftlicher Bibliotheken (1992) 0.03 
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  13. LaGuardia, C.; Griego, A.; Hopper, M.; Melendez, L.; Oka, C.: Learning to instruct on the job : team-teaching library skills (1993) 0.03 
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  14. Albert, E.: Vpliv knjiznicarjevega vedenja na uspesnost referencne sluzbe v Slovenskih splosnoizobrazevalnih knjiznicah (1998) 0.03 
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    Abstract
    The authors are students of librarianship in the faculty of philosophy at Ljubljana University, Slovenia. Users were asked to describe their library visits and summarise what was most helpful and least helpful about the service received. In the list of best practices, the most frequent feature was that the staff member really listened (58,9%). Other aspects of most helpful behaviour (e.g. using different body language, showing genuine interest, willingness to investigate further) occured in less than 40% of the interviews. 3 features of least helpful behaviour were listed in more than 30% of the cases; not asking the user anything about the question and making no effort to determine the specific need, not telling the user what he/she was doing, making no effort to determine whether the user had found the relevant information
    Date
    22. 2.1999 19:29:43
  15. Keiper, K.: ¬Die Nutzung von Internetdiensten an der Auskunft der Bibliothek der Universität Konstanz (1997) 0.02 
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    Imprint
    Bad Honnef : Bock+Herchen
  16. Harnack, A. von: ¬Die Auskunftserteilung als bibliothekarische Aufgabe (1940) 0.02 
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    Source
    Zentralblatt für Bibliothekswesen. 57(1940), S.16-22
  17. Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970) 0.02 
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    Source
    Bücherei und Bildung. 22(1970), S.63-71
  18. Jonzeck, M.: ¬Die Aktivierung, Verbesserung und Neuorientierung der Informationstätigkeit der allgemeinen öffentlichen Bibliotheken (1965) 0.02 
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    Source
    Bibliothekar. 19(1965), S.15-22
  19. Metz, A.: Community service : a bibliography (1996) 0.02 
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    Date
    17.10.1996 14:22:33
  20. Information brokers and reference services (1989) 0.02 
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    Series
    Reference librarian; no.22

Authors

Years

Languages

  • e 227
  • d 115
  • i 4
  • f 2
  • nl 2
  • ru 1
  • s 1
  • More… Less…

Types

  • a 283
  • m 37
  • s 29
  • x 7
  • el 3
  • r 3
  • b 1
  • u 1
  • More… Less…

Themes

Subjects

Classifications