Search (1968 results, page 1 of 99)

  • × theme_ss:"Informationsdienstleistungen"
  1. Information brokers and reference services (1989) 0.05 
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    Pages
    316 S
    Series
    Reference librarian; no.22
    Type
    s
  2. Harnack, A. von: ¬Die Auskunftserteilung als bibliothekarische Aufgabe (1940) 0.05 
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    Zentralblatt für Bibliothekswesen. 57(1940), S.16-22
  3. Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970) 0.05 
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    Bücherei und Bildung. 22(1970), S.63-71
  4. Jonzeck, M.: ¬Die Aktivierung, Verbesserung und Neuorientierung der Informationstätigkeit der allgemeinen öffentlichen Bibliotheken (1965) 0.05 
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    Bibliothekar. 19(1965), S.15-22
  5. Metz, A.: Community service : a bibliography (1996) 0.05 
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    Date
    17.10.1996 14:22:33
    Source
    Bulletin of bibliography. 53(1996) no.1, S.49-66
  6. Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001) 0.05 
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    Date
    20. 4.2002 17:30:22
    Source
    Bibliotheksdienst. 35(2001) H.2, S.217-218
  7. Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994) 0.05 
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    Date
    27.12.2015 18:22:38
    Source
    Online. 18(1994) no.6, S.8-9
  8. Albert, E.: Vpliv knjiznicarjevega vedenja na uspesnost referencne sluzbe v Slovenskih splosnoizobrazevalnih knjiznicah (1998) 0.05 
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    Abstract
    The authors are students of librarianship in the faculty of philosophy at Ljubljana University, Slovenia. Users were asked to describe their library visits and summarise what was most helpful and least helpful about the service received. In the list of best practices, the most frequent feature was that the staff member really listened (58,9%). Other aspects of most helpful behaviour (e.g. using different body language, showing genuine interest, willingness to investigate further) occured in less than 40% of the interviews. 3 features of least helpful behaviour were listed in more than 30% of the cases; not asking the user anything about the question and making no effort to determine the specific need, not telling the user what he/she was doing, making no effort to determine whether the user had found the relevant information
    Date
    22. 2.1999 19:29:43
    Source
    Knjiznica. 42(1998) no.1, S.91-105
  9. Curzon, S.C.: Managing the interview (1995) 0.05 
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    Footnote
    Rez. in: Journal of academic librarianship 22(1996) no.6, S.471 (N. Corral)
    Pages
    143 S
  10. International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001) 0.05 
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    Date
    25. 3.2003 13:22:23
    Pages
    XXIII,376 S
    Type
    s
  11. Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000) 0.04 
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    Date
    22. 1.2000 17:52:11
    Source
    Bibliotheksdienst. 34(2000) H.1, S.39-46
  12. Herrmann, C.: Partikulare Konkretion universal zugänglicher Information : Beobachtungen zur Konzeptionierung fachlicher Internet-Seiten am Beispiel der Theologie (2000) 0.04 
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    Date
    22. 1.2000 19:29:08
    Source
    Bibliotheksdienst. 34(2000) H.1, S.102-112
  13. Bryson, J.: Managing information services : an integrated approach (1997) 0.04 
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    Date
    31.12.1998 22:01:11
    Footnote
    Rez. in: Journal of librarianship and information science 30(1998) no.2, S.146-148 (S.P. Webb)
    Pages
    428 S
  14. Jennerich, E.Z.; Jennerich, E.J.: ¬The reference interview as a creative art (1997) 0.04 
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    Date
    31.12.1998 22:14:52
    Footnote
    Rez. in: Reference and unser services quarterly 37(1997) no.2, S.238 (L.L. Reed)
    Pages
    128 S
  15. Hearty, J.A.; Orden, R.D. van: Öffentliche Bibliotheken in den USA : die Entwicklung einer Beziehung (1994) 0.04 
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    Source
    Bertelsmann Briefe. 1994, H.131, S.22-25
  16. Schwuchow, W.: Qualität für Informationsdienste : eine dringend aktuelle Frage (1993) 0.04 
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    Pages
    S.815-836
    Source
    Technik und Information: Markt, Medien und Methoden. Deutscher Dokumentartag 1992, Technische Universität Berlin, 22.-25.9.1992. Hrsg.: W. Neubauer u. K.-H. Meier
  17. Layne, S.S.: Artists, art historians, and visual art information (1994) 0.04 
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    Reference librarian. 1994, no.47, S.22-36
  18. Yoo, E.-Y.; Robbins, L.S.: Understanding middle-aged women's health information seeking on the web : a theoretical approach (2008) 0.04 
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    Date
    9. 2.2008 17:52:22
    Source
    Journal of the American Society for Information Science and Technology. 59(2008) no.4, S.577-590
  19. Hilberer, T.: Bibliothekarische Öffentlichkeitsarbeit durch Informationsangebote im World Wide Web : Beispiel: Universitäts- und Landesbibliothek Düsseldorf (1996) 0.04 
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    Date
    21. 9.1996 16:03:22
    Source
    Bibliotheksdienst. 30(1996) H.8/9, S.1452-1459
  20. Literaturversorgung für die Wirtschaftswissenschaften : Arbeitsteilung und Kooperation zwischen der ZBW Kiel und der USB Köln (2002) 0.04 
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    Date
    21. 2.2003 14:18:22
    Source
    ProLibris. 7(2002) H.4, S.216-217

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