Search (1830 results, page 1 of 92)

  • × theme_ss:"Informationsdienstleistungen"
  1. Metz, A.: Community service : a bibliography (1996) 0.07 
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    Date
    17.10.1996 14:22:33
    Type
    a
  2. Harnack, A. von: ¬Die Auskunftserteilung als bibliothekarische Aufgabe (1940) 0.07 
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    Source
    Zentralblatt für Bibliothekswesen. 57(1940), S.16-22
    Type
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  3. Albert, E.: Vpliv knjiznicarjevega vedenja na uspesnost referencne sluzbe v Slovenskih splosnoizobrazevalnih knjiznicah (1998) 0.07 
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    Abstract
    The authors are students of librarianship in the faculty of philosophy at Ljubljana University, Slovenia. Users were asked to describe their library visits and summarise what was most helpful and least helpful about the service received. In the list of best practices, the most frequent feature was that the staff member really listened (58,9%). Other aspects of most helpful behaviour (e.g. using different body language, showing genuine interest, willingness to investigate further) occured in less than 40% of the interviews. 3 features of least helpful behaviour were listed in more than 30% of the cases; not asking the user anything about the question and making no effort to determine the specific need, not telling the user what he/she was doing, making no effort to determine whether the user had found the relevant information
    Date
    22. 2.1999 19:29:43
    Type
    a
  4. Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970) 0.06 
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    Source
    Bücherei und Bildung. 22(1970), S.63-71
    Type
    a
  5. Jonzeck, M.: ¬Die Aktivierung, Verbesserung und Neuorientierung der Informationstätigkeit der allgemeinen öffentlichen Bibliotheken (1965) 0.06 
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    Source
    Bibliothekar. 19(1965), S.15-22
    Type
    a
  6. Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001) 0.06 
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    Date
    20. 4.2002 17:30:22
    Type
    a
  7. Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994) 0.06 
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    Date
    27.12.2015 18:22:38
    Type
    a
  8. Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000) 0.06 
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    Date
    22. 1.2000 17:52:11
    Type
    a
  9. Herrmann, C.: Partikulare Konkretion universal zugänglicher Information : Beobachtungen zur Konzeptionierung fachlicher Internet-Seiten am Beispiel der Theologie (2000) 0.06 
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    Date
    22. 1.2000 19:29:08
    Type
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  10. Yoo, E.-Y.; Robbins, L.S.: Understanding middle-aged women's health information seeking on the web : a theoretical approach (2008) 0.05 
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    Date
    9. 2.2008 17:52:22
    Type
    a
  11. Kuhlthau, C.C.: Seeking meaning : a process approach to library and information services (2003) 0.05 
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    Abstract
    First published in 1993, this book presents a new process approach to library and information services.
    Date
    25.11.2005 18:58:22
  12. Pinto, M.: Assessing disciplinary differences in faculty perceptions of information literacy competencies (2016) 0.05 
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    Abstract
    Purpose - Uncovering faculty members' conceptions of Information Literacy (IL), as well as exploring their perceptions with regard to the importance given to a previously defined set of core IL competences grouped into four categories: searching, evaluation, processing and communication and dissemination. Ascertaining the possible differences among the five knowledge branches (arts and humanities, sciences, social and legal sciences, health sciences, and technical disciplines); and understanding the importance granted to a set of learning improvement initiatives by the faculty. The paper aims to discuss these issues. Design/methodology/approach - The survey was completed by a set of faculty members from the University of Granada (Spain). Data were collected using the IL-HUMASS survey. The research is based on subjective data, first approached from a descriptive point of view. Later, data correlation, analysis and non-parametric tests were used with the goal of finding significant differences of faculty perceptions among the relevant academic areas. Findings - Results suggest that more than half of the surveyed faculty have what the authors define as an Academic Concept of IL. The IL categories of communica\tion and dissemination and searching were graded in significance by the staff as being "very important," while those of evaluation and processing were assigned a slightly lesser rating of "important." Results suggest that IL awareness falls into two broad groups differentiated by subject discipline: those from health sciences, social and legal sciences and arts and humanities representing the first group, and sciences and technical disciplines the other. Research limitations/implications - This approach address the subjective status of faculty concepts in a single university, but also in all knowledge branches. Future research is needed. Originality/value - This is one of the few papers regarding faculty perceptions of IL.
    Date
    20. 1.2015 18:30:22
    Type
    a
  13. Hearty, J.A.; Orden, R.D. van: Öffentliche Bibliotheken in den USA : die Entwicklung einer Beziehung (1994) 0.05 
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    Source
    Bertelsmann Briefe. 1994, H.131, S.22-25
    Type
    a
  14. Schwuchow, W.: Qualität für Informationsdienste : eine dringend aktuelle Frage (1993) 0.05 
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    Source
    Technik und Information: Markt, Medien und Methoden. Deutscher Dokumentartag 1992, Technische Universität Berlin, 22.-25.9.1992. Hrsg.: W. Neubauer u. K.-H. Meier
    Type
    a
  15. Layne, S.S.: Artists, art historians, and visual art information (1994) 0.05 
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    Source
    Reference librarian. 1994, no.47, S.22-36
    Type
    a
  16. Hilberer, T.: Bibliothekarische Öffentlichkeitsarbeit durch Informationsangebote im World Wide Web : Beispiel: Universitäts- und Landesbibliothek Düsseldorf (1996) 0.05 
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    Date
    21. 9.1996 16:03:22
    Type
    a
  17. Jennerich, E.Z.; Jennerich, E.J.: ¬The reference interview as a creative art (1997) 0.05 
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    Date
    31.12.1998 22:14:52
  18. Literaturversorgung für die Wirtschaftswissenschaften : Arbeitsteilung und Kooperation zwischen der ZBW Kiel und der USB Köln (2002) 0.05 
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    Date
    21. 2.2003 14:18:22
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    a
  19. Bostian, R.; Robbins, A.: Effective instruction for searching CD-ROM indexes (1990) 0.04 
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    Abstract
    Describes an experiment that examined the relationship between successful searching of CD-ROM databases by undergraduate students and various types of instruction provided by the library staff. The findings indicate that the only level of instruction that resulted in a significant difference was a live demonstration of searches.
    Date
    21. 3.2008 13:22:03
    Type
    a
  20. Malan, C.: Personal strategies in reference work (1992) 0.04 
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    Abstract
    Most of the skills required in reference work can be learnt or developed over a period of time. Examines the following: skills and knowledge pertaining to stock, reference tools and the communities served in South Africa; and interpersonal skiills in traditional reference work and in a computerized library
    Source
    Cape librarian. 36(1992) no.10, S.22-23
    Type
    a

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