Search (173 results, page 1 of 9)

  • × theme_ss:"Informationsdienstleistungen"
  1. White, M.D.: Questions in reference interviews (1998) 0.11 
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    Abstract
    This article characterises the questioning behaviour in reference interviews preceding delegated online searches of bibliographic databases and relates it to questioning behaviour in other types of interviews/settings. With one exception, the unit of analysis is the question (N=610), not the interview. The author uses A.C. Graesser's typology of questions to analyse type of question and M.D. White's typology of information categories to determine the question's content objective; this is the first application of Graesser's typology to interview questions in any setting. Graesser's categories allow for a more subtle understanding of the kind of information need underlying a question. Comparisons are made between questions asked by the information specialist and those asked by the client. Findings show that the information specialist dominates the interview, about half the questions were verification questions and about 22% were judgemental questions or requests; all but four types of questions from Graesser's categories appeared in the interviews, but no new question types were discovered. Clients often phrase questions as requests. In content, both clients and information specialists focus on the subject and service requested, but the clients ask also about search strategy and output features. Both parties ask predominantly short-answer questions. Results are related to interface design for retrieval systems.
    Date
    2.12.2005 14:48:22
  2. Dommer, J.M.; McCaghy, M.D.: Techniques for conducting effective search interviews with thesis and dissertation candidates (1982) 0.10 
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  3. Ayuso García, M.D.; Martínez Navarro, V.: Alfabetización informacional y servicios de referencia virtual (2007) 0.05 
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  4. White, M.D.; Abels, E.G.: Measuring service quality in special libraries : lessons from service marketing (1994) 0.05 
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  5. ¬The roles of reference librarians : today and tomorrow (1996) 0.04 
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    Content
    Enthält die Beiträge: MOORE, A.D.: Reference librarianship: 'It was the best of times, it was ...'; SHERRER, J.: Thriving in changing times: competencies for today's reference librarians; KONG, L.M.: Academic reference librarians: under the microscope; KELLER, S.G.: The secret power of community connections; VAUGHN, S.: One librarian's journey into a cyberspace career; DAWSON, A. u. K. de la PENA McCOOK: Trends affecting the roles of reference librarians; RETTIG, J.: Future reference - 'Sired by a hurricane, dam'd by an earthquake'; HINOJOSA, S.: Re-thinking reference - a true change?; JOLIVET, L.C. u. E.C. KNOWLES: Rethinking the eurocentric library workplace: a multi-faceted process; BERGER, C.: Reference service: a thing of the past?; SUTTON, S.A.: Future service models and the convergence of functions: the reference librarian as technician, author and consultant; STRONG, G.E.: Toward a vitual future; RATCLIFFE, F.W.: The Follett Report: a blueprint for library / information provision in British universities; BEVIS, M.D.: ERIC on CD-ROM and RIE: a comparison of search results and user satisfaction
  6. Reference services in the humanities (1994) 0.03 
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    Content
    Enthält die Beiträge: HUJSAK, M.D.: Craft information sources; LAYNE, S.S.: Artists, arthistorians, and visual art information; MEHR, L.H. u. S. ARCHER: Stand and deliver: providing research and reference assistance at the Margaret Herrick Library of the Academy of Motion Picture Arts and Sciences; GOTTLIEB, J.: Reference service for performing musicians: understanding and meeting their needs; STEBELMAN, S.: Vocabulay control and the humanities: a case study of the MLA International Bibliography; ROBERTS, K.: Reference referral: public library humanities questions in California's reference network; KING, J.B.: History research into the 21st century; YOUNG, M.L. u. D.L. DOOLITTLE: The halt of stereotyping: when does the American Indian enter the mainstream?; BUCK, R.M.: For suppression and fear - 'See librarian': censorship of the arts and humanities in libraries; CASE, B. u. Y. Xu: Access to special collections in the humanities: who's guarding the gates and whys?; PLUM, T. u. T.N. SMALLEY: Research as repatriation; KAHN, D.: Performing by the book: library resources for theatre artists; BURNETTE, M., C.M. GILLIS u. M. COCHRAN: The humanist and the library: promoting new scholarship through collaborative interaction between humanists and librarians; WILLARD, L.C.: The library yet to come; JOHNSON, W.G.: The need for a value-based reference policy: John Rawls at the reference desk
  7. Covert and overt : recollecting and connecting intelligence service and information science (2005) 0.03 
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    Classification
    327.12 22
    DDC
    327.12 22
    Footnote
    This book is a successful and realistic examination of the current state of inquiry into the relationship between intelligence and information science, and does not flinch from the limits of this inquiry to date. The book can be viewed as a deliberate attempt to stimulate further interest in these studies, and serves as an excellent roadmap for future researchers (like this reviewer) who also have moved from intelligence service into information science. Many of the stories and studies in the book could easily provide fresh and vital avenues of research to new and veteran scholars. If there are limitations to the impact of the book, most must be viewed in the context of the lack of literature from which to draw. Contributions come from a variety of sources and although some new studies are included, for the most part, the chapters are not original to this publication. This results at times in a sense of the editors taking what they could get on the topic. The reader must determine whether this is viewed as a flaw or as reinforcement of the editors' conclusion that more research into the subject matter is important and necessary. It becomes a question of whether or not one wishes to answer the call. One interesting limitation, however, is the lack of a critical stance on the part of most of the contributors. The chapters tend to describe the relationship between intelligence and information science, but few question the nature of that relationship, the social construction of the two disciplines, or moral and ethical concerns associated with spying and information operations. In general, a reader is left with the impression that intelligence service is a good thing, and that information science as a discipline can both improve it as well as learn from it. Little insight is offered into the value and direction of intelligence in the 21 st century, or the impact that our technologies may have. One exception comes from Colin Burke who, in his chapter, "Intelligence Agencies, Librarians, and Information Scientists," touches on some of these issues with his claim that library and information science practitioners must "help bring the information advances from the intelligence communities to an industry that can be committed to distributing information at the lowest cost to the most people" (p. 112). Nevertheless, no serious questions regarding issues of control, power, or resistance are raised. Given recent debates over surveillance, privacy, and the erosion of civil liberties in the wake of 9-11, it would seem that this is an area of intelligence and information studies that also deserves attention. Covert and Overt is an excellent historical overview of the close relationship between intelligence and information science. The book is also intriguing and timely in its argument for further research and study into these areas. Despite the limitations of subject matter and the challenges that come with the disciplines that it explores, it is required reading for practitioners in either world who wish to gain a greater understanding of the operations of the other."
  8. Harnack, A. von: ¬Die Auskunftserteilung als bibliothekarische Aufgabe (1940) 0.03 
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    Source
    Zentralblatt für Bibliothekswesen. 57(1940), S.16-22
  9. Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970) 0.03 
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    Source
    Bücherei und Bildung. 22(1970), S.63-71
  10. Jonzeck, M.: ¬Die Aktivierung, Verbesserung und Neuorientierung der Informationstätigkeit der allgemeinen öffentlichen Bibliotheken (1965) 0.03 
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    Source
    Bibliothekar. 19(1965), S.15-22
  11. Metz, A.: Community service : a bibliography (1996) 0.03 
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    Date
    17.10.1996 14:22:33
  12. Information brokers and reference services (1989) 0.03 
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    Series
    Reference librarian; no.22
  13. Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001) 0.03 
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    Date
    20. 4.2002 17:30:22
  14. Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994) 0.03 
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    Date
    27.12.2015 18:22:38
  15. Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000) 0.02 
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    Date
    22. 1.2000 17:52:11
  16. Curzon, S.C.: Managing the interview (1995) 0.02 
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    Footnote
    Rez. in: Journal of academic librarianship 22(1996) no.6, S.471 (N. Corral)
  17. International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001) 0.02 
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    Date
    25. 3.2003 13:22:23
  18. Herrmann, C.: Partikulare Konkretion universal zugänglicher Information : Beobachtungen zur Konzeptionierung fachlicher Internet-Seiten am Beispiel der Theologie (2000) 0.02 
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    Date
    22. 1.2000 19:29:08
  19. Hearty, J.A.; Orden, R.D. van: Öffentliche Bibliotheken in den USA : die Entwicklung einer Beziehung (1994) 0.02 
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    Bertelsmann Briefe. 1994, H.131, S.22-25
  20. Schwuchow, W.: Qualität für Informationsdienste : eine dringend aktuelle Frage (1993) 0.02 
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    Source
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  • e 108
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  • i 3
  • es 1
  • f 1
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  • s 1
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  • a 144
  • m 20
  • s 10
  • el 2
  • x 2
  • b 1
  • u 1
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