Search (322 results, page 1 of 17)

  • × theme_ss:"Informationsdienstleistungen"
  1. Pomerantz, J.; Nicholson, S.; Belanger, Y.; Lankes, R.D.: ¬The current state of digital reference : validation of a general digital reference model through a survey of digital reference services (2004) 0.05 
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    Abstract
    This paper describes a study conducted to determine the paths digital reference services take through a general process model of asynchronous digital reference. A survey based on the general process model was conducted; each decision point in this model provided the basis for at least one question. Common, uncommon, and wished-for practices are identified, as well as correlations between characteristics of services and the practices employed by those services. Identification of such trends has implications for the development of software tools for digital reference. This study presents a snapshot of the state-of-the-art in digital reference as of late 2001- early 2002, and validates the general process model of asynchronous digital reference.
    Source
    Information processing and management. 40(2004) no.2, S.347-363
  2. Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001) 0.04 
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    Date
    20. 4.2002 17:30:22
  3. Fry, J.: Scholarly research and information practices : a domain analytic approach (2006) 0.03 
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    Abstract
    This paper deals with information needs, seeking, searching, and uses within scholarly communities by introducing theory from the field of science and technology studies. In particular it contributes to the domain-analytic approach in information science by showing that Whitley's theory of 'mutual dependence' and 'task uncertainty' can be used as an explanatory framework in understanding similarity and difference in information practices across intellectual fields. Based on qualitative case studies of three specialist scholarly communities across the physical sciences, applied sciences, social sciences and arts and humanities, this paper extends Whitley's theory into the realm of information communication technologies. The paper adopts a holistic approach to information practices by recognising the interrelationship between the traditions of informal and formal scientific communication and how it shapes digital outcomes across intellectual fields. The findings show that communities inhabiting fields with a high degree of 'mutual dependence' coupled with a low degree of 'task uncertainty' are adept at coordinating and controlling channels of communication and will readily co-produce field-based digital information resources, whereas communities that inhabit fields characterised by the opposite cultural configuration, a low degree of 'mutual dependence' coupled with a high degree of 'task uncertainty', are less successful in commanding control over channels of communication and are less concerned with co-producing field-based digital resources and integrating them into their epistemic and social structures. These findings have implications for the culturally sensitive development and provision of academic digital resources such as digital libraries and web-based subject portals.
    Source
    Information processing and management. 42(2006) no.1, S.299-316
  4. Garrett, J.R.: ¬The world we want : emerging communities, emerging information (1994) 0.03 
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    Abstract
    Distributed digital information, seamlessly integrated into a comprehensive National Information Infrastructure (NII), is essential to the realization of a secular, communitarian society. Explores the philosophical ideas behind evolving computer networks. Examines some assumptions about the meaning and purpose of emerging electronic communities
    Source
    Emerging communities: integrating networked information into library services. Proceedings of the Clinic on Library Applications of Data Processing, Illinois University at Urbana-Champaign, 4-6 April 1993. Ed.: A.P. Bishop
  5. Nicholas, D.: Assessing information needs : tools and techniques (1996) 0.03 
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    Date
    26. 2.2008 19:22:51
  6. Tague-Sutcliffe, J.: Measuring information : an information services perspective (1995) 0.03 
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    Footnote
    Rez. in: Information processing and management. 32(1996) no.3, S.389-391 (P.B. Kantor); Journal of academic librarianship 22(1996) no.2, S.147 (T.A. Brooks); Medical reference services quarterly 15(1996) no.2, S.109-110 (C. Gluck); JASIS 47(1996) no.10, S.794-795 (R. Losee)
  7. Taylor, R.S.: Question negotiation and information seeking in libraries (1968) 0.03 
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    Abstract
    Seekers of information in libraries either go through a librarian intermediary or they help themselves. When they go through librarians they must develop their questions through four levels of need, referred to here as the visceral, conscious, formalized, and compromised needs. In his pre-search interview with an information seeker the reference librarian attempts to help him arrive at an understanding of his 'compromised' need by determining: (1) the subject of his interest; (2) his motivation; (3) his personal characteristics; (4) the relationship of the inquiry to file organization; and (5) anticipated answers. The author contends that research is needed into the techniques of conducting this negotiation between the user and the reference librarian
    Footnote
    Vgl. auch in: Reference and information services: a reader. Ed.: B. Katz and A. Tarr. New York: Scarecrow Press 1978. Vgl. auch den Artikel zur Rezeption und Wirkung: Chang, Y.-W.: The influence of Taylor's paper, Question-Negotiation and Information-Seeking in Libraries. In: Information processing and management. 49(2013) no.5, S.983-994.
  8. Nicholas, D.; Huntington, P.; Jamali, H.R.; Rowlands, I.; Fieldhouse, M.: Student digital information-seeking behaviour in context (2009) 0.03 
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    Abstract
    Purpose - This study provides evidence on the actual information-seeking behaviour of students in a digital scholarly environment, not what they thought they did. It also compares student information-seeking behaviour with that of other academic communities, and, in some cases, for practitioners. Design/methodology/approach - Data were gathered as part of CIBER's ongoing Virtual Scholar programme. In particular log data from two digital journals libraries, Blackwell Synergy and OhioLINK, and one e-book collection (Oxford Scholarship Online) are utilized. Findings - The study showed a distinctive form of information-seeking behaviour associated with students and differences between them and other members of the academic community. For example, students constituted the biggest users in terms of sessions and pages viewed, and they were more likely to undertake longer online sessions. Undergraduates and postgraduates were the most likely users of library links to access scholarly databases, suggesting an important "hot link" role for libraries. Originality/value - Few studies have focused on the actual (rather than perceived) information-seeking behaviour of students. The study fills that gap.
    Date
    23. 2.2009 17:22:41
  9. Lüdtke, H.: Secret Patrons, Invisible Users : Digital Reference @ Your Library: Fundstücke einer nicht nur virtuellen Erkundung in den USA (2004) 0.03 
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    Date
    22. 3.2004 14:50:05
    Footnote
    Mit einer Zusammenstellung: Facets of Quality for Digital reference"
  10. Kaplowitz, J.; Contini, J.: Computer-assisted instruction : is it an option for bibliographic instruction in large undergraduate survey classes? (1998) 0.02 
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    Abstract
    Describes how librarians at the Louise M. Darling Biomedical Library, California University Los Angeles (UCLA), developed a library user training programme, based on computer assisted instruction, for the 800 to 900 undergraduate biology students per year who enrol in the department's basic, compulsory, introductory course. Compares the effectiveness of computer assisted instruction with the lecture method, using a range of techniques, including a follow up survey. Concludes that computer assisted instruction in combination with the laboratory manual is an effective and user friendly way of offering user training
    Date
    13. 7.1998 22:01:14
  11. Schaefer, M.T.: Internet information retrieval for libraries : four keys & sites that use them (1998) 0.02 
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    Abstract
    Provides illustrative examples of the methods, tools and resources that enable librarians, information specialists and end users to make the most of the WWW. The 4 key factors that facilitate access are location, evaluation, organization and communication. Outlines how a number of sistes make use of these factors. Describes: the Internet Library for Librarians, Argus Clearinghouse's Digital Librarian's Award; FEDSTATS, the University Library System, chines University of Hong Kong, the WWW Virtual Library, the Finnish Virtual Library Project, and BIBNET
    Date
    22. 2.1999 13:19:44
  12. Tenopir, C.; Ennis, L.: ¬The digital reference work of academic libraries (1998) 0.02 
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    Source
    Online. 22(1998) no.4, S.22-28
  13. Härkönen, S.: Digital Reference Konsortien : Kooperative Online-Auskunft in Bibliotheken (2007) 0.02 
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    Content
    Bibliotheken befinden sich weltweit im Wandel. Der allgemeine Trend, Informationen in zunehmendem Maße (oder gar ausschließlich) aus dem Internet zu beziehen, hat Konsequenzen für die Konzeption des bibliothekarischen Informationsdienstes. Viele Bibliotheken bieten bereits einen digitalen Auskunftsdienst an. Zumeist wird dieser jedoch von einzelnen Bibliotheken bereitgestellt, die dadurch auf synergetische Effekte und Vorteile durch Zusammenarbeit verzichten. Abhilfe schaffen Informationsverbünde, in denen mehrere Bibliotheken arbeitsteilig digitalen Auskunftsdienst anbieten. Die Autorin Sonja Härkönen gibt einen Überblick über die Entwicklung solcher Digital Reference Konsortien in den USA, klärt die Begrifflichkeiten und stellt die verschiedenen Formen des Digital Reference Service vor. Darauf aufbauend diskutiert sie anhand von Praxisbeispielen die Vor- und Nachteile verschiedener konzeptioneller Modelle. Organisatorische und strukturelle Anregungen mit Blick auf das Bibliothekssystem in Deutschland zum Aufbau von kooperativen digitalen Auskunftsdiensten runden die vorliegende Untersuchung ab. Das Buch richtet sich an Entscheidungsträger in Bibliotheken und Verbänden, sowie an Projektmitarbeiter und -manager, die sich mit dem Thema des digitalen Auskunftsdienstes befassen.
    Date
    22. 8.2009 19:50:27
  14. Dommer, J.M.; McCaghy, M.D.: Techniques for conducting effective search interviews with thesis and dissertation candidates (1982) 0.02 
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  15. Chowdhury, G.G.: Digital libraries and reference services : present and future (2002) 0.02 
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    Abstract
    Reference services have taken a central place in library and information services. They are also regarded as personalised services since in most cases a personal discussion takes place between a user and a reference librarian. Based on this, the librarian points to the sources that are considered to be most appropriate to meet the specific information need(s) of the user. Since the Web and digital libraries are meant for providing direct access to information sources and services without the intervention of human intermediaries, the pertinent question that appears is whether we need reference services in digital libraries, and, if so, how best to offer such services. Current digital libraries focus more on access to, and retrieval of, digital information, and hardly lay emphasis on the service aspects. This may have been caused by the narrower definitions of digital libraries formulated by digital library researchers. This paper looks at the current state of research in personalised information services in digital libraries. It first analyses some representative definitions of digital libraries in order to establish the need for personalised services. It then provides a brief overview of the various online reference and information services currently available on the Web. The paper also briefly reviews digital library research that specifically focuses on the personalisation of digital libraries and the provision of digital reference and information services. Finally, the paper proposes some new areas of research that may be undertaken to improve the provision of personalised information services in digital libraries.
  16. Auster, E.; Lawton, S.B.: Search interview techniques and information gain as antecedents of user satisfaction with online bibliographic retrieval (1984) 0.02 
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  17. Nicholas, D.: Assessing information needs : tools, techniques and concepts for the Internet age (2000) 0.02 
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  18. Furlong, K.; Roberts, F.D.: If you teach it, will they learn? : Information literacy and reference services in a college library (1998) 0.02 
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    Abstract
    Describes the development, funding and staffing of the Information Literacy Program (ILP) at the Mantor Library at the University of Maine at Farmington (UMF). The programme aims at helping both UMF students and community patrons to understand better how and where to look for information. Instruction takes place in an electronic classroom equipped with 21 computers running campus-standard Web-browsers and word processing; the instructor's station can control all of the computers in the classroom, or the instructor may pass or share control with students. Discusses issues relating to campus politics, the positioning of the programme in the college experience, the necessity of teaching evaluation skills, and the programme's impact on reference services. gives advice to other libraries considering a similar project
    Source
    Computers in libraries. 18(1998) no.5, S.22-25
  19. McClure, C.R.: User-based data collection techniques and strategies for evaluating networked information services (1994) 0.02 
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    Abstract
    The rapid development of networked information resources and services has not been matched with ongoing assessment of how well these resources and services meet user needs. Stresses the importance of developing and implementing a range of user based evaluation techniques as a means of assessing the usefulness of the services, and planning for future services. Describes a number of user based data collection techniques appropriate for evaluations within the networked environment. Concludes with specific suggestions for enhancing the overall effectiveness of such evaluations
  20. Lankes, R.D.: ¬The digital reference research agenda (2004) 0.02 
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    Abstract
    A research agenda for the study of digital reference is presented. The agenda stems from a research symposium held at Harvard University, Boston, Massachusetts in August 2002. The agenda defines digital reference as "the use of human intermediation to answer questions in a digital environment." The agenda also proposes the central research question in digital reference: "How can human expertise be effectively and efficiently incorporated into information systems to answer user questions?" The definition and question are used to outline a research agenda centered an how the exploration of digital reference relates to other fields of inquiry.

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