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  • × theme_ss:"Informationsdienstleistungen"
  1. Literaturversorgung für die Wirtschaftswissenschaften : Arbeitsteilung und Kooperation zwischen der ZBW Kiel und der USB Köln (2002) 0.08 
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    Date
    21. 2.2003 14:18:22
    Source
    ProLibris. 7(2002) H.4, S.216-217
  2. Pipp, E.: CD-ROM-Datenbanken im LAN der Universität Innsbruck : technische und lizenzrechtliche Probleme für den Systemoperator (2000) 0.08 
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    Date
    7. 1.1998 21:44:09
    22. 7.2000 16:36:09
    Source
    Dokumente und Datenbanken in elektronischen Netzen: Tagungsberichte vom 6. und 7. Österreichischen Online-Informationstreffen bzw. vom 7. und 8. Österreichischen Dokumentartag, Schloß Seggau, Seggauberg bei Leibnitz, 26.-29. September 1995, Congresszentrum Igls bei Innsbruck, 21.-24. Oktober 1997. Hrsg.: E. Pipp
  3. Ford, N.: Introduction to information behaviour (2015) 0.07 
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    Date
    22. 1.2017 16:45:48
    Isbn
    978-1-85604-850-7
  4. Doek, A.: Antwoord op elke vraag : Bilbiofoon aan een vergelijkend 'warenonderzoek' onderworpen (1994) 0.07 
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    Abstract
    In the Netherlands the first 'Library-phone' service to answer questions from the general public by phone was started by Friesland Central Library Service in 1986. 7 provincial authorities currently provide library-phone services. A survey of the 7 services showed some variation in answers provided and in time taken to provide an answer. In some instances library-phone staff had failed to use up-to-date sources. However, in general all questions were answered satisfactorily
    Source
    Bibliotheek en Samenleving. 22(1994) no.2, S.26-29
  5. Bador, P.; Rey, J.: Description of a professional activity : Modelling of the activity with the completion of a pharmacy thesis related to its terminology environment (2000) 0.06 
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    Abstract
    In this paper, made tip of parts 1 and 11, we investigate the complex relationships between knowledge, information and activity in order to study how a system of activity assistance can help the actor to solve his information problems. Through the example of the completion of a pharmacy thesis, we have tried, in part 1, to describe, schematize and model the successive phases that make up the whole of this activity. Our method of observation and analysis combined the observation of two students preparing their pharmacy theses, the reading of five theses and the reading of six books. We thus propose in a table form, a modelling outline that presents the sequential succession of the ten operational phases describing the completion of a pharmacy thesis following a chronological order: (1) Subject definition, (2) Documentary research, (3) Documents analysis, (4) Conceiving of the experimental strategy, (5) Experimentation, (6) Results interpretation, (7) Writing of the thesis, (8) Administrative procedures, (9) Preparation of the viva, (10) Viva. The table also presents the succession of the structural, operational, material and human elements: Referents of the activity, Subject of the activity, Location of the activity, Identification of the operations, Handled objects, and Actors. We have refined the activity analysis by drawing up a structured list, showing the organization of the terms related to the different operational phases. This work is presented in part II
  6. Zemel, A.: Texts as actions : requests in online chats between reference librarians and library patrons (2017) 0.06 
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    Abstract
    Virtual reference services provide opportunities for library patrons to produce requests of reference librarians through quasi-synchronous computer-mediated exchanges in which requests and deliverables are produced as online textual objects. Text postings only become the actions they perform, such as an information request or deliverable, through the recipient's work of reading. Text postings thus are designed for their recipients and are built in ways that instruct particular readings. In this paper, I show that patron requests are interactional achievements co-constituted by librarians and patrons through the exchange of text postings that are designed to be seen as requests. The Reference and User Services Association offers guidelines for online interactions between librarians and patrons. However, such guidelines provide only general recommendations by which librarians may overcome difficulties in identifying the specific information needs of patrons. I examine actual chat logs of virtual reference interactions and describe how librarians engage with patrons to co-construct actionable requests to specify and fulfill patron information needs. Conversation analytic methods are used to identify the way texts are produced to instruct recipients in the ways they are to be read and how these texts serve, through reading's work, as an analysis of the actions prior texts perform.
    Source
    Journal of the Association for Information Science and Technology. 68(2017) no.7, S.1687-1697
  7. Hoskisson, T.: Making the right assumptions : know your user and improve the reference interview (1998) 0.06 
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    Abstract
    Reference librarians often make incorrect assumptions about the library knowledge of their users. These assumptions can impede the reference interview and influence the outcome of the reference transaction. Examines 7 misconceptions about users and discusses how librarians can correct them to better understand their public and improve reference service. the misconceptions discussed involve users: stating their actual information needs, knowing what sources to use, understanding library arrangement anf jargon, communicating with librarians, and caring about competency
    Date
    14.11.1998 19:22:48
  8. Bates, M.E.: Finding the question behind the question (1998) 0.06 
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    Date
    22. 2.1999 19:19:54
    Source
    Information outlook. 2(1998) no.7, S.19-21
  9. Ranta, J.A.: Queens Borough Public Library's Guidelines for cataloging community information (1996) 0.05 
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    Date
    7. 1.1997 17:34:09
    Source
    Cataloging and classification quarterly. 22(1996) no.2, S.51-69
  10. Daniel, F.; Maier, C.; Mayr, P.; Wirtz, H.-C.: ¬Die Kunden dort bedienen, wo sie sind : DigiAuskunft besteht Bewährungsprobe / Seit Anfang 2006 in Betrieb (2006) 0.05 
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    Date
    8. 7.2006 21:06:22
    Source
    BuB. 58(2006) H.7/8, S.558-561
  11. Palmer, C.L.: Information work at the boundaries of science : linking library services to research practices (1996) 0.04 
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    Abstract
    Examines the information seeking practices and strategies used by interdisciplinary scientists as they work in 'boundaries' between disciplines. As researchers gather and disseminate information outside their core knowledge domains through personal networks, conferences and the literature, they interact with objects, methods, people and words. Much of their information work is devoted to probing and learning new subject areas and they often rely on intermediaries to help collect and translate materials from unfamiliar subjects. Libraries that wish to facilitate cross disciplinary enquiry will need to design information environments that support learning, provide tools that function as 'boundary objects' and offer intermediary services that assist in the transfer and translation of information across scientific communities
  12. Furlong, K.; Roberts, F.D.: If you teach it, will they learn? : Information literacy and reference services in a college library (1998) 0.04 
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    Date
    7. 7.1999 18:09:51
    Source
    Computers in libraries. 18(1998) no.5, S.22-25
  13. Härkönen, S.: Digital Reference Konsortien : Kooperative Online-Auskunft in Bibliotheken (2007) 0.03 
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    Date
    7. 9.2002 11:49:00
    22. 8.2009 19:50:27
  14. Schmolling, R.: Neue Kommunikationsformen mit den Bibliotheksbenutzern 2.0 der Universität : Integration von Bibliotheksinformationen und Schulungsangeboten in das Kursmanagementsystem Studip (2007) 0.03 
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    Abstract
    700000 Studierende aus knapp 2000 Hochschulen in Deutschland zählte die 2005 gegründete Internetplattform StudiVZ im Oktober 2006, eine Nachnutzung des amerikanischen Facebook. StudiVZ lebt von der Vernetzung, man verlinkt auf der eigenen Homepage alle Freunde mit ebenfalls eigenem Auftritt in StudiVZ. Wer eine Reise ins Ausland plant, ermittelt in der Gemeinde die zu besuchenden In-Kneipen, sucht Mitfahrgelegenheiten, tauscht sich über den Impact-Faktor eigener Hochschulprofessoren aus. Zu unterschiedlichsten Themen gibt es derzeit 50.000 Foren. Die "Bibliothekare 2.0" waren bereits aktiv, zur Themengruppe "Bibliothek" gibt es im StudiVZ allein 15 Chatgruppen mit animierenden Titeln wie "Zweitwohnsitz Uni-Bibliothek", 52 Mitglieder, "Bibliotheksconnection Jena", 7 Mitglieder sowie die bibliothekarische Unterwelt: "Manager der leisesten Clubs der Welt: die Bibliothekare, 214 Mitglieder."
    Source
    Bibliotheksdienst. 41(2007) H.1, S.22-33
  15. Hemmig, W.S.: ¬The information-seeking behavior of visual artists : a literature review (2008) 0.03 
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    Date
    7. 6.2008 12:22:23
  16. Fischer, A.: Barrieren gegen Informationsvermittlung (1991) 0.03 
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    Source
    Bibliotheksdienst. 25(1991) H.7, S.1036-1037
  17. Harnack, A. von: ¬Die Auskunftserteilung als bibliothekarische Aufgabe (1940) 0.03 
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    Zentralblatt für Bibliothekswesen. 57(1940), S.16-22
  18. Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970) 0.03 
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    Source
    Bücherei und Bildung. 22(1970), S.63-71
  19. Jonzeck, M.: ¬Die Aktivierung, Verbesserung und Neuorientierung der Informationstätigkeit der allgemeinen öffentlichen Bibliotheken (1965) 0.03 
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    Bibliothekar. 19(1965), S.15-22
  20. Metz, A.: Community service : a bibliography (1996) 0.03 
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    Date
    17.10.1996 14:22:33

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