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Lipow, A.G.: ¬The virtual reference librarian's handbook (2003)
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- Date
- 22. 3.2004 14:46:50
- Footnote
- Rez. in BuB 56(2004) H.3: "Auskunfts- und Informationsdienst wird in den USA als unverzichtbare und wohl wichtigste bibliothekarische Tätigkeit betrachtet. Daher verwundert nicht, dass die Popularisierung des Internet Bibliothekare und Bibliotheken frühzeitig dazu veranlasst hat, ihre Auskunftsdienstleistungen im Web anzubieten. Dies geschah zunächst durch organisierte Auskunft per E-Mail, später per Webformular und vor allem seit 2000/2001 verstärkt per Chat. Als zusammenfassende Bezeichnung für diese Varianten wird meist der Begriff digital reference verwendet. In den USA, aber auch in Australien, Großbritannien oder Skandinavien schenkt man dem Thema Digital Reference schon seit mehreren Jahren größte Aufmerksamkeit. Die Zahl der bislang dazu publizierten Fachaufsätze lag Ende 2003 bereits weit über 600, jährlich im November findet seit 1999 die »Digital Reference Conference« statt, und mit DIG_REF sowie LiveReference existieren zwei Diskussionslisten, die sich ausschließlich mit Fragen bibliothekarischer Auskunft im Internet beschäftigen. Im vergangenen Jahr sind in den USA allein vier umfangreiche Monographien zu Digital Reference erschienen, darunter das hier zu besprechende Werk von Anne Lipow. ... Gegenwärtig deutet sich an, dass das Thema Digital Reference, Online-Auskunft oder Auskunft per Chat in deutschen Bibliotheken auf mehr Interesse stößt als in den vergangenen Jahren. Nachdem bislang vorwiegend (einige wenige) wissenschaftliche Bibliotheken ChatAuskunft anbieten, haben mehrere Öffentliche Bibliotheken, darunter die ZLB Berlin und die Stadtbücherei Frankfurt am Main, angekündigt, zukünftig auchAuskunftperChatanbieten zu wollen. Eine wichtige Rolle spielt in diesem Zusammenhang der weltweite Auskunftsverbund QuestionPoint, der von OCLC gemeinsam mit der Library of Congress betrieben wird. Sowohl denjenigen, die sich noch im Unklaren sind, als auch jenen, die entsprechende Planungen bereits beschlossen haben, kann der Band von Anne Lipow nur wärmstens empfohlen werden." (H. Rösch)
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Naumann, M. (Bearb.): Diderots Enzyklopädie : eine Auswahl (2001)
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- Date
- 22. 3.2008 16:17:01
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Pedley, P.: Free business and industry information on the Web (2001)
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Nicholas, D.; Huntingdon, P.; Williams, P.: Evaluating digital platforms, services, channels and sites professionally (2003)
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Information sources in engineering (2005)
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Welsh, S.; Anagnostelis, B.; Cooke, A.: Finding and using health and medical information on the Internet (2000)
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Lambert, L.; Lambert, P A.: Finding information in science, technology and medicine (2003)
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Gale directory of databases 2005 : Vol.1: Online databases. - Vol.2: CD-ROM, DVD, diskette, magnetic tape, handheld, and batch access database products (2005)
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Bazler, J.A.: Biology resources in the electronic age (2003)
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Lambert, J.: How to find information in science, technology and medicine (2003)
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Poetzsch, E.: Wirtschaftsinformation : Online - CD-ROM - Internet (2004)
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Bazler, J.A.: Chemistry resources in the electronic age (2003)
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Gale directory of databases 2004 : Vol.1: Online databases. - Vol.2: CD-ROM, diskette, magnetic tape, handheld, and batch access database products (2004)
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Bazler, J.A.: Earth science resources in the electronic age (2003)
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Johnson, J.M.: Geographic information (2003)
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Knee, M.: Computer science and computing : a guide to the literature (2005)
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Schmidt, D.: Guide to reference and information sources in the zoological sciences (2003)
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Poetzsch, E.: Wirtschaftsinformation : Online - CD-ROM - Internet (2001)
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Lunenfeld, P.: Snap to grid : a user's guide to digital arts, media, and cultures (2000)
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Evans, P.; Wurster, T.S.: Blown to bits : how the new economics of information transforms strategy (2000)
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