Search (4 results, page 1 of 1)

0.00834395 = product of:
  0.0166879 = sum of:
    0.0166879 = product of:
      0.0667516 = sum of:
        0.0667516 = weight(_text_:authors in 5121) [ClassicSimilarity], result of:
          0.0667516 = score(doc=5121,freq=6.0), product of:
            0.21861306 = queryWeight, product of:
              4.558814 = idf(docFreq=1258, maxDocs=44218)
              0.047953933 = queryNorm
            0.30534133 = fieldWeight in 5121, product of:
              2.4494898 = tf(freq=6.0), with freq of:
                6.0 = termFreq=6.0
              4.558814 = idf(docFreq=1258, maxDocs=44218)
              0.02734375 = fieldNorm(doc=5121)
      0.25 = coord(1/4)
  0.5 = coord(1/2)

Footnote

Overall, Bourne and Hahn's book is richly detailed and extensively documented. In the book's introduction, the authors provide a good overview of other online system histories, but they also write about a lack of archival and secondary sources in this area. This explains why it took the authors 15 years to gather information for this volume, most of it derived from technical reports, newsletters, and personal interviews. From a research standpoint, the authors have done an excellent job. However, while no one can take issue with the book's level of scholarship, the presentation of the research could have been more effective. The majority of the book is written in a straightforward, factual manner that is difficult to read as an historical narrative. Except for Chapter 10, there is very little writing in the book that engages the reader and captures the human side of the online information retrieval story. A quote from W. Boyd Rayward an the back of the book's dust cover calls the work "encyclopedic," and in many ways the book as it exists would have worked better as an encyclopedia. Even the book's layout, with double instead of single columns, hints at its reference-like qualities. To be fair, though, it is entirely possible that Bourse and Hahn may have wanted to create a book with a human interest angle, but the lack of documentation may have prevented them from creating such a work. In short, A History of Online Information Services, 1963-1976, does a commendable job of encapsulating the significant people, organizations, and events that helped shape early online information services. Given the problems Bourne and Hahn had in gathering historical evidence for their book, it makes one wonder about the implications for future historical work in the online field. One can only hope that organizations are archiving enough historical material to be able to write the post-1976 online story."

0.00812137 = product of:
  0.01624274 = sum of:
    0.01624274 = product of:
      0.03248548 = sum of:
        0.03248548 = weight(_text_:22 in 455) [ClassicSimilarity], result of:
          0.03248548 = score(doc=455,freq=2.0), product of:
            0.1679265 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.047953933 = queryNorm
            0.19345059 = fieldWeight in 455, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.0390625 = fieldNorm(doc=455)
      0.5 = coord(1/2)
  0.5 = coord(1/2)

Date

22. 3.2008 16:17:01

0.005505579 = product of:
  0.011011158 = sum of:
    0.011011158 = product of:
      0.044044632 = sum of:
        0.044044632 = weight(_text_:authors in 2786) [ClassicSimilarity], result of:
          0.044044632 = score(doc=2786,freq=2.0), product of:
            0.21861306 = queryWeight, product of:
              4.558814 = idf(docFreq=1258, maxDocs=44218)
              0.047953933 = queryNorm
            0.20147301 = fieldWeight in 2786, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              4.558814 = idf(docFreq=1258, maxDocs=44218)
              0.03125 = fieldNorm(doc=2786)
      0.25 = coord(1/4)
  0.5 = coord(1/2)

Abstract

'I wish that I had been able to obtain such a guide when I started dealing with enquiries' - "Managing Information". 'By the time I got to it 3 staff had noticed it on the desk and written a note saying really good and can we have a copy' - "BBOB News". 'This is certainly a comforting and very useful guide for the information worker, particularly inexperienced or unqualified, staffing a general enquiry desk' - "New Library World". There is a queue, the phone is ringing, the photocopier has jammed and your enquirer is waiting for a response. You are stressed and you can feel the panic rising. Where do you go to find the information you need to answer the question promptly and accurately?Answering queries from users is one of the most important services undertaken by library and information staff. Yet it is also one of the most difficult, least understood subjects. There are still very few materials available to help frontline staff - often paraprofessional - develop their reader enquiry skills. This award-winning sourcebook is an essential guide to where to look to find the answers quickly. It is designed as a first point of reference for library and information practitioners, to be depended upon if they are unfamiliar with the subject of an enquiry - or wish to find out more. It is arranged in an easily searchable, fully cross-referenced A-Z list of around 150 of the subject areas most frequently handled at enquiry desks.Each subject entry lists the most important information sources and where to locate them, including printed and electronic sources, relevant websites and useful contacts for referral purposes. The authors use their extensive experience in reference work to offer useful tips, warn of potential pitfalls, and spotlight typical queries and how to tackle them. This new edition has been brought right up-to-date with all sources checked for currency and many new ones added. The searchability is enhanced by a comprehensive index to make those essential sources even easier to find - saving you valuable minutes! Offering quick and easy pointers to a multitude of information sources, this is an invaluable reference deskbook for all library and information staff in need of a speedy answer, in reference libraries, subject departments and other information units.

0.004060685 = product of:
  0.00812137 = sum of:
    0.00812137 = product of:
      0.01624274 = sum of:
        0.01624274 = weight(_text_:22 in 3992) [ClassicSimilarity], result of:
          0.01624274 = score(doc=3992,freq=2.0), product of:
            0.1679265 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.047953933 = queryNorm
            0.09672529 = fieldWeight in 3992, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.01953125 = fieldNorm(doc=3992)
      0.5 = coord(1/2)
  0.5 = coord(1/2)

Date

22. 3.2004 14:46:50