Search (370 results, page 19 of 19)

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Footnote

Other recent works in this field include Marc Meola and Sam Stormont's 2002 "how to do it manual" for starting and operating live reference services, and Anne Grodzins Lipow's 2003 "handbook" for virtual reference librarians (Meola & Stormont, 2002; Lipow, 2003). As with Ronan's book, each of these is targeted toward librarians who are considering offering live interactive online reference services as part of a digital library presence. While Meola and Stormont provide extensive guidance an adapting chat services to specific staffing configurations and Lipow focuses more deeply an developing staff skills for the chat reference interaction, Ronan's book offers the most comprehensive overview for analyzing and selecting among chat reference software choices. Ronan's first two Chapters are focused an software choices. Chapter 1 describes "basic" software such as Internet Relay Chat (IRC), MOO, instant messaging, and Web-based chat, while Chapter 2 covers "advanced" options such as online distance education courseware and Web-based call center software. In Chapter 3, Ronan discusses the audience for chat reference services. Chapter 4 concerns the criteria for selecting "real time software" appropriate for the library and its users. Chapter 5 explores staffing models of all types, from recruitment of regular staff to work extra hours to outsourcing of chat reference work among vendors, consortia, and independent contractors.

Isbn

1-59158-000-5

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Isbn

1-55860-754-4

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Isbn

978-1-59904-543-6

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Footnote

Rez. in: KO 50(2003) no.1, S.45-46 (L.M. Given): "In her own preface to this work, the author notes her lifelong fascination with classification and order, as well as her more recent captivation with the Internet - a place of "chaos in need of organization" (xi). Sorting out the Web examines current efforts to organize the Web and is well-informed by the author's academic and professional expertise in information organization, information retrieval, and Web development. Although the book's level and tone are particularly relevant to a student audience (or others interested in Web-based subject access at an introductory level), it will also appeal to information professionals developing subject access systems across a range of information contexts. There are six chapters in the book, each describing and analyzing one core concept related to the organization of Web content. All topics are presented in a manner ideal for newcomers to the area, with clear definitions, examples, and visuals that illustrate the principles under discussion. The first chapter provides a brief introduction to developments in information technology, including an historical overview of information services, users' needs, and libraries' responses to the Internet. Chapter two introduces metadata, including core concepts and metadata formats. Throughout this chapter the author presents a number of figures that aptly illustrate the application of metadata in HTML, SGML, and MARC record environments, and the use of metadata tools (e.g., XML, RDF). Chapter three begins with an overview of classification theory and specific schemes, but the author devotes most of the discussion to the application of classification systems in the Web environment (e.g., Dewey, LCC, UDC). Web screen captures illustrate the use of these schemes for information sources posted to sites around the world. The chapter closes with a discussion of the future of classification; this is a particularly useful section as the author presents a listing of core journal and conference venues where new approaches to Web classification are explored. In chapter four, the author extends the discussion of classification to the use of controlled vocabularies. As in the first few chapters, the author first presents core background material, including reasons to use controlled vocabularies and the differences between preand post-coordinate indexing, and then discusses the application of specific vocabularies in the Web environment (e.g., Infomine's use of LCSH). The final section of the chapter explores failure in subject searching and the limitations of controlled vocabularies for the Web. Chapter five discusses one of the most common and fast-growing topics related to subject access an the Web: search engines. The author presents a clear definition of the term that encompasses classified search lists (e.g., Yahoo) and query-based engines (e.g., Alta Vista). In addition to historical background an the development of search engines, Schwartz also examines search service types, features, results, and system performance.

Isbn

1-56750-519-8

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Footnote

Rez. in JASIST 55(2004) no.1, S.278-279 (P.K. Nayar): "We live in an increasingly wired and digitized world. Work, leisure, shopping, research, and interpersonal communications are all mediated by the new technologies. The present volume begins with the assumption that the Internet is not a special system, it is routinely incorporated into the everyday. Wellman and Haythornthwaite note that increasing access and commitment (doing more types of things online), domestication (online access from home), and longer work hours (working from anywhere, including home) are trends in everyday Internet use. In their elaborate introduction to the volume, Wellman and Haythornthwaite explore the varied dimensions of these trends in terms of the digital divide, the demographic issues of Internet use and online behavior (that is, social interaction). This sets the tone for the subsequent essays, most of which are voyages of discovery, seeking patterns of use and behavior. The focus of individual essays is dual: empirical study/data and theoretical conclusions that range from the oracular to the commentary. Readers will find this approach useful because the conclusions drawn are easily verified against statistics (a major part of the volume is comprised of tables and databases). It is also consciously tilted at the developed countries where Internet use is extensive. However, the effort at incorporating data from ethnic communities within developed nations, Japan and India, renders the volume more comprehensive. Some gaps are inevitable in any volume that seeks to survey anything as vast as the role of the Internet in everyday life. There is almost no discussion of subcultural forms that have mushroomed within and because of cyberspace. Now technology, we know, breeds its own brand of discontent. Surely a discussion of hackers, who, as Douglas Thomas has so clearly demonstrated in his book Hacker Culture (2002), see themselves as resisting the new "culture of secrecy" of corporate and political mainstream culture, is relevant to the book's ideas? If the Internet stands for a whole new mode of community building, it also stands for increased surveillance (particularly in the wake of 9/11). Under these circumstances, the use of Computer-mediated communication to empower subversion or to control it assumes enormous politicoeconomic significance. And individual Internet users come into this an an everyday basis, as exemplified by the American housewives who insinuate themselves into terrorist web/chat spaces as sympathizers and Crack their identities for the FBI, CIA, and other assorted agencies to follow up on. One more area that could have done with some more survey and study is the rise of a new techno-elite. Techno-elitism, as symbolized images of the high-power "wired" executive, eventually becomes mainstream culture. Those who control the technology also increasingly control the information banks. The studies in the present volume explore age differentials and class distinctions in the demography of Internet users, but neglect to account for the specific levels of corporate/scientific/political hierarchy occupied by the techno-savvy. R.L. Rutsky's High Techne (1999) has demonstrated how any group-hackers, corporate heads, software engineers-with a high level of technological expertise modulate into icons of achievement. Tim Jordan in his Cyberpower (1999) and Chris Hables Gray in Cyborg Citizen (2001) also emphasize the link between technological expertise, the rise of a techno-elite, and "Cyberpower." However, it would be boorish, perhaps, to point out such lapses in an excellent volume. The Internet in Everyday Life will be useful to students of cultural, communication, and development studies, cyberculture and social studies of technology."

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Date

1. 2.1997 9:16:32

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Isbn

1-555-70437-9

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Footnote

Rez. in: JASIST 55(2004) no.1, S.90-91 (N. Rhodes): "The recent near-exponential increase in XML-based technologies has exposed a gap between these technologies and those that are concerned with more fundamental data management issues. This very comprehensive and well-organized book has quite neatly filled the gap, thus achieving most of its stated intentions. The target audiences are database and XML professionals wishing to combine XML with modern database technologies and such is the breadth of scope of this book (hat few would not find it useful in some way. The editors have assembled a collection of chapters from a wide selection of industry heavyweights and as with most books of this type, it exhibits many disparate styles but thanks to careful editing it reads well as a cohesive whole. Certain sections have already appeared in print elsewhere and there is a deal of corporate flag-waving but nowhere does it become over-intrusive. The preface provides only the very brietest of introductions to XML but instead sets the tone for the remainder of the book. The twin terms of data- and document-centric XML (Bourret, 2003) that have achieved so much recent currency are re-iterated before XML data management issues are considered. lt is here that the book's aims are stated, mostly concerned with the approaches and features of the various available XML data management solutions. Not surprisingly, in a specialized book such as this one an introduction to XML consists of a single chapter. For issues such as syntax, DTDs and XML Schemas the reader is referred elsewhere, here, Chris Brandin provides a practical guide to achieving good grammar and style and argues convincingly for the use of XML as an information-modeling tool. Using a well-chosen and simple example, a practical guide to modeling information is developed, replete with examples of the pitfalls. This brief but illuminating chapter (incidentally available as a "taster" from the publisher's web site) notes that one of the most promising aspects of XML is that applications can be built to use a single mutable information model, obviating the need to change the application code but that good XML design is the basis of such mutability.

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Footnote

The many hands-on examples throughout the book and the four case studies at the end of the book are obvious strong points linking theory with practice. The four case studies are very useful, and it is hard to find such cases in the literature since few companies want to publicize such information. The four case studies are not just simple repeats; they are very different from each other and provide readers specific examples to analyze and follow. Web Usability is an excellent textbook, with a wrap-up (including discussion questions, design exercises, and suggested reading) at the end of each chapter. Each wrap-up first outlines where the focus should be placed, corresponding to what was presented at the very beginning of each chapter. Discussion questions help recall in an active way the main points in each chapter. The design exercises make readers apply to a design project what they have just obtained from the chapter, leading to a deeper understanding of knowledge. Suggested reading provides additional information sources for people who want to further study the research topic, which bridges the educational community back to academia. The book is enhanced by two universal resource locators (URLs) linking to the Addison-Wesley instructor resource center (http://www. aw.com/irc) and the Web-Star survey and project deliverables (http:// www. aw.com/cssupport), respectively. There are valuable resources in these two URLs, which can be used together with Web Usability. Like the Web, books are required to possess good information architecture to facilitate understanding. Fortunately, Web Usability has very clear information architecture. Chap. 1 introduces the user-centered Web-development life cycle, which is composed of seven stages. Chap. 2 discusses Stage l, chaps. 3 and 4 detail Stage 2, chaps. 5 through 7 outline Stage 3, and chaps. 8 through I1 present Stages 4 through 7, respectively. In chaps. 2 through 11, details (called "methods" in this review) are given for every stage of the methodology. The main clue of the book is how to design a new Web site; however, this does not mean that Web redesign is trivial and ignored. The author mentions Web redesign issues from time to time, and a dedicated section is presented to discuss redesign in chaps. 2, 3, 10, and 11.

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Isbn

1-57387-171-0