-
Song, F.W.: Virtual communities : bowling alone, online together (2009)
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- Abstract
- Does contemporary Internet technology strengthen civic engagement and democratic practice? The recent surge in online community participation has become a cultural phenomenon enmeshed in ongoing debates about the health of American civil society. But observations about online communities often concentrate on ascertaining the true nature of community and democracy, typically rehearsing familiar communitarian and liberal perspectives. This book seeks to understand the technology on its own terms, focusing on how the technological and organizational configurations of online communities frame our contemporary beliefs and assumptions about community and the individual. It analyzes key structural features of thirty award-winning online community websites to show that while the values of individual autonomy, egalitarianism, and freedom of speech dominate the discursive content of these communities, the practical realities of online life are clearly marked by exclusivity and the demands of commercialization and corporate surveillance. Promises of social empowerment are framed within consumer and therapeutic frameworks that undermine their democratic efficacy. As a result, online communities fail to revolutionize the civic landscape because they create cultures of membership that epitomize the commodification of community and public life altogether.
- COMPASS
- Communities / Philosophy
- Content
- Inhalt: The virtual community -- A high-stakes battle : the context of virtual communities -- A cultural topography of virtual communities : the rough terrain of autonomy and control -- An alternative framework for understanding virtual communities -- The institutional landscape : the market of virtual communities -- The evolving landscape of virtual communities -- Technology, the self, and the market : eyeing the horizons of a brave new democracy -- Epilogue
- Subject
- Communities / Philosophy
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Bruce, H.: ¬The user's view of the Internet (2002)
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- Footnote
- Rez. in: JASIST. 54(2003) no.9, S.906-908 (E.G. Ackermann): "In this book Harry Bruce provides a construct or view of "how and why people are using the Internet," which can be used "to inform the design of new services and to augment our usings of the Internet" (pp. viii-ix; see also pp. 183-184). In the process, he develops an analytical tool that I term the Metatheory of Circulating Usings, and proves an impressive distillation of a vast quantity of research data from previous studies. The book's perspective is explicitly user-centered, as is its theoretical bent. The book is organized into a preface, acknowledgments, and five chapters (Chapter 1, "The Internet Story;" Chapter 2, "Technology and People;" Chapter 3, "A Focus an Usings;" Chapter 4, "Users of the Internet;" Chapter 5, "The User's View of the Internet"), followed by an extensive bibliography and short index. Any notes are found at the end of the relevant Chapter. The book is illustrated with figures and tables, which are clearly presented and labeled. The text is clearly written in a conversational style, relatively jargon-free, and contains no quantification. The intellectual structure follows that of the book for the most part, with some exceptions. The definition of several key concepts or terms are scattered throughout the book, often appearing much later after extensive earlier use. For example, "stakeholders" used repeatedly from p. viii onward, remains undefined until late in the book (pp. 175-176). The study's method is presented in Chapter 3 (p. 34), relatively late in the book. Its metatheoretical basis is developed in two widely separated places (Chapter 3, pp. 56-61, and Chapter 5, pp. 157-159) for no apparent reason. The goal or purpose of presenting the data in Chapter 4 is explained after its presentation (p. 129) rather than earlier with the limits of the data (p. 69). Although none of these problems are crippling to the book, it does introduce an element of unevenness into the flow of the narrative that can confuse the reader and unnecessarily obscures the author's intent. Bruce provides the contextual Background of the book in Chapter 1 (The Internet Story) in the form of a brief history of the Internet followed by a brief delineation of the early popular views of the Internet as an information superstructure. His recapitulation of the origins and development of the Internet from its origins as ARPANET in 1957 to 1995 touches an the highlights of this familiar story that will not be retold here. The early popular views or characterizations of the Internet as an "information society" or "information superhighway" revolved primarily around its function as an information infrastructure (p. 13). These views shared three main components (technology, political values, and implied information values) as well as a set of common assumptions. The technology aspect focused an the Internet as a "common ground an which digital information products and services achieve interoperability" (p. 14). The political values provided a "vision of universal access to distributed information resources and the benefits that this will bring to the lives of individual people and to society in general" (p. 14). The implied communication and information values portrayed the Internet as a "medium for human creativity and innovation" (p. 14). These popular views also assumed that "good decisions arise from good information," that "good democracy is based an making information available to all sectors of society," and that "wisdom is the by-product of effective use of information" (p. 15). Therefore, because the Internet is an information infrastructure, it must be "good and using the Internet will benefit individuals and society in general" (p. 15).
Chapter 2 (Technology and People) focuses an several theories of technological acceptance and diffusion. Unfortunately, Bruce's presentation is somewhat confusing as he moves from one theory to next, never quite connecting them into a logical sequence or coherent whole. Two theories are of particular interest to Bruce: the Theory of Diffusion of Innovations and the Theory of Planned Behavior. The Theory of Diffusion of Innovations is an "information-centric view of technology acceptance" in which technology adopters are placed in the information flows of society from which they learn about innovations and "drive innovation adoption decisions" (p. 20). The Theory of Planned Behavior maintains that the "performance of a behavior is a joint function of intentions and perceived behavioral control" (i.e., how muck control a person thinks they have) (pp. 22-23). Bruce combines these two theories to form the basis for the Technology Acceptance Model. This model posits that "an individual's acceptance of information technology is based an beliefs, attitudes, intentions, and behaviors" (p. 24). In all these theories and models echoes a recurring theme: "individual perceptions of the innovation or technology are critical" in terms of both its characteristics and its use (pp. 24-25). From these, in turn, Bruce derives a predictive theory of the role personal perceptions play in technology adoption: Personal Innovativeness of Information Technology Adoption (PIITA). Personal inventiveness is defined as "the willingness of an individual to try out any new information technology" (p. 26). In general, the PIITA theory predicts that information technology will be adopted by individuals that have a greater exposure to mass media, rely less an the evaluation of information technology by others, exhibit a greater ability to cope with uncertainty and take risks, and requires a less positive perception of an information technology prior to its adoption. Chapter 3 (A Focus an Usings) introduces the User-Centered Paradigm (UCP). The UCP is characteristic of the shift of emphasis from technology to users as the driving force behind technology and research agendas for Internet development [for a dissenting view, see Andrew Dillion's (2003) challenge to the utility of user-centerness for design guidance]. It entails the "broad acceptance of the user-oriented perspective across a range of disciplines and professional fields," such as business, education, cognitive engineering, and information science (p. 34).
The UCP's effect an business practices is focused mainly in the management and marketing areas. Marketing experienced a shift from "product-oriented operations" with its focus an "selling the products' features" and customer contact only at the point of sale toward more service-Centered business practice ("customer Jemand orientation") and the development of one-to-one customer relationships (pp. 35-36). For management, the adoption of the UCP caused a shift from "mechanistic, bureaucratic, top-down organizational structures" to "flatter, inclusive, and participative" ones (p. 37). In education, practice shifted from the teachercentered model where the "teacher is responsible for and makes all the decisions related to the learning environment" to a learnercentered model where the student is "responsible for his or her own learning" and the teacher focuses an "matching learning events to the individual skills, aptitudes, and interests of the individual learner" (pp. 38-39). Cognitive engineering saw the rise of "user-Centered design" and human factors that were concerned with applying "scientific knowledge of humans to the design of man-machine interface systems" (p. 44). The UCP had a great effect an Information Science in the "design of information systems" (p. 47). Previous to UCP's explicit proposed by Brenda Dervin and M. Nilan in 1986, systems design was dominated by the "physical of system oriented paradigm" (p. 48). The physical paradigm held a positivistic and materialistic view of technology and (passive) human interaction as exemplified by the 1953 Cranfield tests of information retrieval mechanisms. Instead, the UCP focuses an "users rather than systems" by making the perceptions of individual information users the "centerpiece consideration for information service and system design" (pp. 47-48). Bruce briefly touches an the various schools of thought within user-oriented paradigm, such as the cognitive/self studies approach with its emphasis is an an individual's knowledge structures or model of the world [e.g., Belkin (1990)], the cognitve/context studies approach that focuses an "context in explaining variations in information behavior" [e.g., Savolainen (1995) and Dervin's (1999) sensemaking], and the social constructionism/discourse analytic theory with its focus an that language, not mental/knowledge constructs, as the primary shaper of the world as a system of intersubjective meanings [e.g., Talja 1996], (pp. 53-54). Drawing from the rich tradition of user oriented research, Bruce attempts to gain a metatheoretical understanding of the Internet as a phenomena by combining Dervin's (1996) "micromoments of human usings" with the French philosopher Bruno Latour's (1999) "conception of Circulating reference" to form what 1 term the Metatheory of Circulating Usings (pp. ix, 56, 60). According to Bruce, Latour's concept is designed to bridge "the gap between mind and object" by engaging in a "succession of finely grained transformations that construct and transfer truth about the object" through a chain of "microtranslations" from "matter to form," thereby connecting mind and object (p. 56). The connection works as long as the chain remains unbroken. The nature of this chain of "information producing translations" are such that as one moves away from the object, one experiences a "reduction" of the object's "locality, particularity, materiality, multiplicity and continuity," while simultaneously gaining the "amplification" of its "compatibility, standardization, text, calculation, circulation, and relative universality" (p. 57).
Bruce points out that Dervin is also concerned about how "we look at the world" in terms of "information needs and seeking" (p.60). She maintains that information scientists traditionally view information seeking and needs in terms of "contexts, users, and systems." Dervin questions whether or not, from a user's point of view, these three "points of interest" even exist. Rather it is the "micromoments of human usings" [emphasis original], and the "world viewings, seekings, and valuings" that comprise them that are real (p. 60). Using his metatheory, Bruce represents the Internet, the "object" of study, as a "chain of transformations made up of the micromoments of human usings" (p. 60). The Internet then is a "composite of usings" that, through research and study, is continuously reduced in complexity while its "essence" and "explanation" are amplified (p. 60). Bruce plans to use the Metatheory of Circulating Usings as an analytical "lens" to "tease out a characterization of the micromoments of Internet usings" from previous research an the Internet thereby exposing "the user's view of the Internet" (pp. 60-61). In Chapter 4 (Users of the Internet), Bruce presents the research data for the study. He begins with an explanation of the limits of the data, and to a certain extent, the study itself. The perspective is that of the Internet user, with a focus an use, not nonuse, thereby exluding issues such as the digital divide and universal service. The research is limited to Internet users "in modern economies around the world" (p. 60). The data is a synthesis of research from many disciplines, but mainly from those "associated with the information field" with its traditional focus an users, systems, and context rather than usings (p. 70). Bruce then presents an extensive summary of the research results from a massive literature review of available Internet studies. He examines the research for each study group in order of the amount of data available, starting with the most studied group professional users ("academics, librarians, and teachers") followed by "the younger generation" ("College students, youths, and young adults"), users of e-government information and e-business services, and ending with the general public (the least studied group) (p. 70). Bruce does a masterful job of condensing and summarizing a vast amount of research data in 49 pages. Although there is too muck to recapitulate here, one can get a sense of the results by looking at the areas of data examined for one of the study groups: academic Internet users. There is data an their frequency of use, reasons for nonuse, length of use, specific types of use (e.g., research, teaching, administration), use of discussion lists, use of e-journals, use of Web browsers and search engines, how academics learn to use web tools and services (mainly by self-instruction), factors affecting use, and information seeking habits. Bruce's goal in presenting all this research data is to provide "the foundation for constructs of the Internet that can inform stakeholders who will play a role in determining how the Internet will develop" (p. 129). These constructs are presented in Chapter 5.
Bruce begins Chapter 5 (The Users' View of the Internet) by pointing out that the Internet not only exists as a physical entity of hardware, software, and networked connectivity, but also as a mental representation or knowledge structure constructed by users based an their usings. These knowledge structures or constructs "allow people to interpret and make sense of things" by functioning as a link between the new unknown thing with known thing(s) (p. 158). The knowledge structures or using constructs are continually evolving as people use the Internet over time, and represent the user's view of the Internet. To capture the users' view of the Internet from the research literature, Bruce uses his Metatheory of Circulating Usings. He recapitulates the theory, casting it more closely to the study of Internet use than previously. Here the reduction component provides a more detailed "understanding of the individual users involved in the micromoment of Internet using" while simultaneously the amplification component increases our understanding of the "generalized construct of the Internet" (p. 158). From this point an Bruce presents a relatively detail users' view of the Internet. He starts with examining Internet usings, which is composed of three parts: using space, using literacies, and Internet space. According to Bruce, using space is a using horizon likened to a "sphere of influence," comfortable and intimate, in which an individual interacts with the Internet successfully (p. 164). It is a "composite of individual (professional nonwork) constructs of Internet utility" (p. 165). Using literacies are the groups of skills or tools that an individual must acquire for successful interaction with the Internet. These literacies serve to link the using space with the Internet space. They are usually self-taught and form individual standards of successful or satisfactory usings that can be (and often are) at odds with the standards of the information profession. Internet space is, according to Bruce, a user construct that perceives the Internet as a physical, tangible place separate from using space. Bruce concludes that the user's view of the Internet explains six "principles" (p. 173). "Internet using is proof of concept" and occurs in contexts; using space is created through using frequency, individuals use literacies to explore and utilize Internet space, Internet space "does not require proof of concept, and is often influence by the perceptions and usings of others," and "the user's view of the Internet is upbeat and optimistic" (pp. 173-175). He ends with a section describing who are the Internet stakeholders. Bruce defines them as Internet hardware/software developers, Professional users practicing their profession in both familiar and transformational ways, and individuals using the Internet "for the tasks and pleasures of everyday life" (p. 176).
This book suffers from two major shortcomings: the failure to explain how the metatheory is actually used to analyze extant research data, and the failure to explicitly link the data presented to the conclusions drawn. The analytical function of Bruce's metatheory is clearly stated, but no explicit explanation or example is given to show how he actually accomplished this analysis. Granted, it is impractical given the volume of research data involved, to show how every bit of the data in Chapter 4 was derived. However, several examples of how the metatheory was applied would have been useful in understanding its actual function in the study at hand as well as its potential utility any future studies. More serious is the lack of explicit linkage between the data summary presented in Chapter 4 and the conclusions given in Chapter 5. Each chapter is presented as stand-alone entities containing no citations or internal referencing to connect the data with the conclusions. This leaves the readers with no ready means to evaluate the concluding construct of the user's view of the Internet in light of the data from which it was ostensibly derived. The readers must either go back and laboriously construct the connections themselves, or just take the author's word for it. Because the goal of the book is to create a convincing construct of the user's view of the Internet for others to understand, follow, apply, and improve upon in the "next generation of Internet development," the burden of proof is an the author, not the readers (pp. ix, 183). This oversight may not be so crucial if the author were presenting an exploratory essay designed primarily to stimulate thought and expand our perceptions. However, given that the book is intended as a scholarly work (otherwise why the tremendous effort in analyzing and summarizing vast quantities of research data in Chapter 4?), the lack of explicit linkage between the data and the conclusion is not only puzzling, but simply unacceptable. In summary then, the book is strong in its theoretical and metatheoretical development, presentation of the research data and scope of the literature review, and clarity of the concluding construct of the user's view of the Internet. If these items are of particular interest to the you, then this book may be worth your while. Otherwise, the failure of the book to provide an explanation of how the Metatheory of Circulating Usings is applied in analyzing extant research data, coupled with book's failure to link explicitly the data presented with the conclusions severely undermines this reviewer's confidence in the author's conclusions."
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Human perspectives in the Internet society : culture, psychology and gender; International Conference on Human Perspectives in the Internet Society <1, 2004, Cádiz> (2004)
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- Classification
- 303.48/33 22 (LoC)
- DDC
- 303.48/33 22 (LoC)
- Footnote
- Rez. in: JASIST 58(2007) no.1, S.150-151 (L. Westbrook): "The purpose of this volume is to bring together various analyses by international scholars of the social and cultural impact of information technology on individuals and societies (preface, n.p.). It grew from the First International Conference on Human Perspectives in the Internet Society held in Cadiz, Spain, in 2004. The editors and contributors have addressed an impressive array of significant issues with rigorous research and insightful analysis although the resulting volume does suffer from the usual unevenness in depth and content that affects books based on conference proceedings. Although the $256 price is prohibitive for many individual scholars, the effort to obtain a library edition for perusal regarding particular areas of interest is likely to prove worthwhile. Unlike many international conferences that are able to attract scholars from only a handful of nations, this genuinely diverse conference included research conducted in Australia, Beijing, Canada, Croatia, the Czech Republic, England, Fiji, Germany, Greece, Iran, Ireland, Israel, Italy, Japan, Jordan, Malaysia, Norway, Russia, Scotland, South Africa, Sweden, Taiwan, and the United States. The expense of a conference format and governmental travel restrictions may have precluded greater inclusion of the work being done to develop information technology for use in nonindustrialized nations in support of economic, social justice, and political movements. Although the cultural variants among these nations preclude direct cross-cultural comparisons, many papers carefully provide sufficient background information to make basic conceptual transfers possible. A great strength of the work is the unusual combination of academic disciplines that contributes substantially to the depth of many individual papers, particularly when they are read within the larger context of the entire volume. Although complete professional affiliations are not universally available, the authors who did name their affiliation come from widely divergent disciplines including accounting, business administration, architecture, business computing, communication, computing, economics, educational technology, environmental management, experimental psychology, gender research in computer science, geography, human work sciences, humanistic informatics, industrial engineering, information management, informatics in transport and telecommunications, information science, information technology, management, mathematics, organizational behavior, pedagogy, psychology, telemedicine, and women's education. This is all to the good, but the lack of representation from departments of women's studies, gender studies, and library studies certainly limits the breadth and depth of the perspectives provided.
The editorial and peer review processes appear to be slightly spotty in application. All of the 55 papers are in English but a few of them are in such need of basic editing that they are almost incomprehensible in sections. Consider, for example, the following: "So, the meaning of region where we are studying on, should be discovered and then affect on the final plan" (p. 346). The collection shows a strong array of methodological approaches including quantitative, qualitative, and mixed methods studies; however, a few of the research efforts exhibit fundamental design flaws. Consider, for example, the study that "set[s] out to show that nurses as care-givers find it difficult to transfer any previously acquired technological skills into their work based on technology needs (p. 187). After studying 39 female and 6 male nurses, this study finds, not surprisingly, exactly what it "set out" to find. Rather than noting the limitations of sample size and data gathering techniques, the paper firmly concludes that nurses can be technologists "only in areas of technology that support their primary role as carers" (p. 188). Finally, some of the papers do not report on original research but are competent, if brief, summaries of theories or concepts that are covered in equal depth elsewhere. For example, a three-page summary of "the major personality and learning theories" (p. 3) is useful but lacks the intellectual depth or insight needed to contribute substantially to the field. These problems with composition, methodological rigor, and theoretical depth are not uncommon in papers designed for a broadly defined conference theme. The authors may have been writing for an in-person audience and anticipating thoughtful postpresentation discussions; they probably had no idea of the heavy price tag put on their work. The editors, however, might have kept that $256 in mind and exercised a heavier editorial hand. Perhaps the publisher could have paid for a careful subject indexing of the work as a substantive addition to the author index provided. The complexity of the subject domains included in the volume certainly merits careful indexing.
The volume is organized into 13 sections, each of which contains between two and eight conference papers. As with most conferences, the papers do not cover the issues in each section with equal weight or depth but the editors have grouped papers into reasonable patterns. Section 1 covers "understanding online behavior" with eight papers on problems such as e-learning attitudes, the neuropsychology of HCI, Japanese blogger motivation, and the dividing line between computer addiction and high engagement. Sections 2 (personality and computer attitudes), 3 (cyber interactions), and 4 (new interaction methods) each contain only two papers on topics such as helmet-mounted displays, online energy audits, and the use of ICT in family life. Sections 6, 7, and 8 focus on gender issues with papers on career development, the computer literacy of Malaysian women, mentoring, gaming, and faculty job satisfaction. Sections 9 and 10 move to a broader examination of cyber society and its diversity concerns with papers on cultural identity, virtual architecture, economic growth's impact on culture, and Iranian development impediments. Section 11's two articles on advertising might well have been merged with those of section 13's ebusiness. Section 12 addressed education with papers on topics such as computer-assisted homework, assessment, and Web-based learning. It would have been useful to introduce each section with a brief definition of the theme, summaries of the major contributions of the authors, and analyses of the gaps that might be addressed in future conferences. Despite the aforementioned concerns, this volume does provide a uniquely rich array of technological analyses embedded in social context. An examination of recent works in related areas finds nothing that is this complex culturally or that has such diversity of disciplines. Cultural Production in a Digital Age (Klinenberg, 2005), Perspectives and Policies on ICT in Society (Berleur & Avgerou, 2005), and Social, Ethical, and Policy Implications of Information Technology (Brennan & Johnson, 2004) address various aspects of the society/Internet intersection but this volume is unique in its coverage of psychology, gender, and culture issues in cyberspace. The lip service often given to global concerns and the value of interdisciplinary analysis of intransigent social problems seldom develop into a genuine willingness to listen to unfamiliar research paradigms. Academic silos and cultural islands need conferences like this one-willing to take on the risk of examining the large questions in an intellectually open space. Editorial and methodological concerns notwithstanding, this volume merits review and, where appropriate, careful consideration across disciplines."
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Abbate, J.: Democracy and new media (2003)
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- Footnote
- Rez. in: JASIST 55(2004) no.6, S.561-562 (J.P. Renaud): "While definitions of democracy are topics of debate, political activists and potentates, respectively, hope or fear that a relationship exists between expanded access to information and expanded public interest in shaping policy. The current U.S. presidential election cycle has brought dramatic attention to this, with primary candidates using the Internet both to reach out to disaffected potential voters and to quite effectively raise funds for their campaigns. In short, this "new media" is no longer a novelty in the political arena, but a force that commands respect. In Democracy and New Media, the editors have assembled contributions from the social sciences, humanities, information science, and communication studies that attempt to address the relationship between democracy and evolving technology, using empirical and theoretical analysis. In addition, policy makers and shapers are represented in this volume, sharing interpretations of the impact of Internet technology upon democratic processes and structures. In keeping with the deliberative stance of the work, Clinton advisor Ira Magaziner's essay appears next to that of The Heritage Foundation's David Winton. The book's strength is that it is balanced in a way that reflects intellectual conceptions of both the Internet and democracy, and thus avoids the tendency of some other collections of essays to become either stridently one-sided or, worse, a point/ counterpoint collection along the lines of the basic Taking Sides series. This volume is the second in the Media in Transition Series, standing between New Media, 1740-1915, edited by Lisa Gitelman and Geoffrey Pingree, and Rethinking Media Change: The Aesthetics of Transition, edited by Jenkins and Thorburn. Democracy and the Internet: Some Considerations might have been a more accurate title for the volume under consideration here, because this tome poses questions and attempts to frame discussion, rather than provide concrete answers or definitive arguments. Andrew Feenberg's work, Questioning Technology (1999) and the essay collection Society an the Line: Information Politics in the Digital Age (1999), edited by William H. Dutton, will definitely be worthwhile reading for scholars interested in these topics. Other books that pursue similar lines of dialogue and are worth examining are the essay collection Virtual Politics: Identity and Community in Cyberspace (1997), edited by David Holmes, and Decomcracy.com? (1999), edited by Elaine Cuilla Kamarck and Joseph S. Nye, Jr. Articles that will complement these essays are Antje Gimmler's work, "Deliberative Democracy, the Public Sphere and the Internet," that appeared in Philosophy and Social Criticism 2 (2001), and a study by Thomas Johnson and Barbara Kaye, "A Boost or Bust for Democracy: How the Web Influenced Political Attitudes and Behaviors in the 1996 and 2000 Presidential Elections," that appeared in Press/Politics 8 (2003). Democracy and New Media is arranged around three themes. The first section, How Democratic Is Cyberspace? contains 11 essays. This is the most far-reaching and theoretical section of the book. The second section, a four-essay piece called Global Developments, raises some interesting questions that serve as micro examples of issues pursued at a more theoretical level in previous and subsequent chapters. The comparative nature of the volume is seen here, with chapters addressing the impact of technology an a nation interspersed with chapters that ultimately describe countries or regions where technology is absent in all but the most rudimentary forms. These contrasts, and the insights of the writers, allow seemingly disparate topics to become an intriguing dialogue. The third chapter, News and Information in the Digital Age, examines the changes created by faster and more accessible media.
... Any work addressing specific technology will soon be dated, but with their broad-based theoretical stance, the writers present frameworks that will be useful for graduate classes in information science, ethics, and, political science, well into the future. Aside from the content, the medium here does convey a message. A rudimentary citation analysis shows that 15.8% of the materials referenced in Democracy and the New Media are freely available an the Internet, allowing even readers who cannot easily access a research library to an increased level of interaction with the text. This suggests that in one way at least, Web technology is enhancing democracy. The impetus toward speed is also evident, with no fewer than five typos appearing in this edition, indicating the downside of attempting to deliberate and publish in this digitally paced world."
-
Tilman, H.N.: Internet tools of the profession : a guide for information professionals (1997)
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- Footnote
- Rez. in: Online 22(1998) no.2, S.92 (C.A. Murchie)
-
Lathrop, L.: ¬An indexer's guide to the Internet (1999)
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- Footnote
- Rez. in: Indexer 22(2000) no.1, S.51 (R. Davis)
- Imprint
- Medford, NJ : Information Today / American Society of Indexers
-
Thomsen, E.: Reference and collection development on the Internet : a how-to-do-it manual for librarians (1996)
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- Footnote
- Rez. in: Journal of academic librarianship. 22(1996) no.6, S.472 (B.J. Scales)
-
Cetron, M.; Davies, O.: Mastering information in the new century (1994)
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- Abstract
- Offers a thought-provoking forecast abouit the development of the information superhighway and the changes it will bring. Focusing on the legal, social and political implications of the enormous growth of information, the authors focus on anticipated changes in the professional and personal lives of people throughout the developed world
- Footnote
- Rez. in: Journal of academic librarianship 22(1996) no.1, S.62 (R.F. Rose)
-
White, H.S.: At the crossroads : librarians on the information superhighway (1995)
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- Footnote
- Rez. in: College and research libraries 57(1996) no.2, S.194-195 (J. Garrett); Journal of academic librarianship 22(1996) no.3, S.223 (A.D. Pratt); JASIS 47(1996) no.10, S.789-790 (C.H. Davis)
-
Shaviro, S.: Connected, or what it means to live in the network society (2003)
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- Footnote
- Rez. in: JASIST 56(2005) no.10, S.1127-1128 (C. Tomer): "This book mixes assessments of how information technology influences the quality of everyday life with analyses of how technological life is portrayed in contemporary films and science fiction novels. What is more important, Connected is based an the idea that contemporary science fiction is the only medium radical enough in its perspectives to provide us with genuinely useful insights into the social upheaval that has been induced by the advances of the Internet and the World Wide Web into everyday life. It is an interesting, but ultimately preposterous concept, because it asks us to believe that we can actually come to understand the world around us by assimilating the largely hallucinogenic views of the novelists about whom Shaviro writes. How other readers react to this notion will probably depend an how seriously they take science fiction, their tolerance for post-modern literary and social deconstruction, the legacies of the Beats and Timothy Leary, and how plastic their attitudes toward the constitution of credible theory are. Discriminating readers, as well as those of lesser forbearance, will most likely turn elsewhere for insights into the meaning of life in "the network society," opting instead for merely mediocre books such as Howard Rheingold's Smart Mobs. So, what is wrong with Connected? The first problem is that Connected is a disioint, often confusing collection of short essays and observations that eschews a more straightforward approach to narrative and thematic development in pursuit of hypertextual effects. The affectation does not serve the book well. The "jumpiness" of the narrative and the attendant discontinuities tend to weaken Shaviro's main thesis. But it is important to note, too, that the style and tone that Shaviro uses in his essays will be familiar to many readers, because it resembles the style and tone of many of the blogs that have become such an important part of the landscape of the World Wide Web.
Connected not only poses the "problem of connection," but also seeks, through Shaviro's scattered mode of critical analysis, to pose new ways of intervening in and viewing connections of all sorts. It does not work. Most of the time, Shaviro's efforts to il illuminate the "connections" never rise above a random, technophilic pastiche, lacking any powerful synthesis but often overflowing with the academic version of New Age babble. (It is ironic that Shaviro is concerned with the "problem of connection," because Connected is largely inaccessible to readers who have not read the novels of Samuel Delany, Philip K. Dick, William Gibson, and several other science fiction novelists, or seen the films in The Matrix series.) For example, Shaviro thinks that everything "flows." He writes: In postmodern society, everything flows. There are flows of commodities, flows of expressions, flows of embodiment, and flows of affect. The organizing material of each flow is a universal equivalent: money, information, DNA, or LSD. But how are these flows related among themselves? Strictly speaking, they should interchangeable. All the equivalents should themselves be mutually equivalent. (p. 193) This is, of course, patent nonsense. More to the point, it is one of many passages in Conneeted that has the ring of authority, but little else. In the midst of rising concerns over computer security, personal privacy, and freedom of expression, how much significance should we assign to Shaviro's assertion that the user's relationship to the network is like the junkie's need for heroin, as described by William Burroughs in The Naked Lunch? Or the claim that Microsoft's design for the "Horne of the Future" is part of a middle-class plot to repress itself sexually? Or the recommendation that a novel of the future in which copyright violators are put to death is a harbinger of things to come? In the end, a generous reading might conclude that Connected is an experimental meditation an the relevance of science fiction, whereas a less generous view would be that the author's misguided preoccupation with literary effect resulted in a book that never makes an effective case for the writers we are supposed to take so seriously."
- Imprint
- Minneapolis, MN : University of Minnesota Press
-
Conner-Sax, K.; Krol, E.: ¬The whole Internet : the next generation (1999)
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- Abstract
- For a snapshot of something that is mutating as quickly as the Internet, The Whole Internet: The Next Generation exhibits remarkable comprehensiveness and accuracy. It's a good panoramic shot of Web sites, Usenet newsgroups, e-mail, mailing lists, chat software, electronic commerce, and the communities that have begun to emerge around all of these. This is the book to buy if you have a handle on certain aspects of the Internet experience--e-mail and Web surfing, for example--but want to learn what else the global network has to offer--say, Web banking or mailing-list management. The authors clearly have seen a thing or two online and are able to share their experiences entertainingly and with clarity. However, they commit the mistake of misidentifying an Amazon.com book review as a publisher's synopsis of a book. Aside from that transgression, The Whole Internet presents detailed information on much of the Internet. In most cases, coverage explains what something (online stock trading, free homepage sites, whatever) is all about and then provides you with enough how-to information to let you start exploring on your own. Coverage ranges from the super-basic (how to surf) to the fairly complex (sharing an Internet connection among several home computers on a network). Along the way, readers get insight into buying, selling, meeting, relating, and doing most everything else on the Internet. While other books explain the first steps into the Internet community with more graphics, this one will remain useful to the newcomer long after he or she has become comfortable using the Internet.
- Footnote
- Rez. in: Internet Professionell. 2000, H.2, S.22
- Issue
- A complete new edition of the first - and best - user's guide to the Internet
-
Rosenfeld, L.; Morville, P.: Information architecture for the World Wide Web : designing large-scale Web sites (2007)
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- Abstract
- The scale of web site design has grown so that what was once comparable to decorating a room is now comparable to designing buildings or even cities. Designing sites so that people can find their way around is an ever-growing challenge as sites contain more and more information. In the past, Information Architecture for the World Wide Web has helped developers and designers establish consistent and usable structures for their sites and their information. This edition of the classic primer on web site design and navigation is updated with recent examples, new scenarios, and new information on best practices. Readers will learn how to present large volumes of information to visitors who need to find what they're looking for quickly. With topics that range from aesthetics to mechanics, this valuable book explains how to create interfaces that users can understand easily.
- Date
- 22. 3.2008 16:18:27
-
Net effects : how librarians can manage the unintended consequenees of the Internet (2003)
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- Abstract
- In this collection of nearly 50 articles written by librarians, computer specialists, and other information professionals, the reader finds 10 chapters, each devoted to a problem or a side effect that has emerged since the introduction of the Internet: control over selection, survival of the book, training users, adapting to users' expectations, access issues, cost of technology, continuous retraining, legal issues, disappearing data, and how to avoid becoming blind sided. After stating a problem, each chapter offers solutions that are subsequently supported by articles. The editor's comments, which appear throughout the text, are an added bonus, as are the sections concluding the book, among them a listing of useful URLs, a works-cited section, and a comprehensive index. This book has much to recommend it, especially the articles, which are not only informative, thought-provoking, and interesting but highly readable and accessible as well. An indispensable tool for all librarians.
- Footnote
- Rez. in: JASIST 55(2004) no.11, S.1025-1026 (D.E. Agosto): ""Did you ever feel as though the Internet has caused you to lose control of your library?" So begins the introduction to this volume of over 50 articles, essays, library policies, and other documents from a variety of sources, most of which are library journals aimed at practitioners. Volume editor Block has a long history of library service as well as an active career as an online journalist. From 1977 to 1999 she was the Associate Director of Public Services at the St. Ambrose University library in Davenport, Iowa. She was also a Fox News Online weekly columnist from 1998 to 2000. She currently writes for and publishes the weekly ezine Exlibris, which focuses an the use of computers, the Internet, and digital databases to improve library services. Despite the promising premise of this book, the final product is largely a disappointment because of the superficial coverage of its issues. A listing of the most frequently represented sources serves to express the general level and style of the entries: nine articles are reprinted from Computers in Libraries, five from Library Journal, four from Library Journal NetConnect, four from ExLibris, four from American Libraries, three from College & Research Libraries News, two from Online, and two from The Chronicle of Higher Education. Most of the authors included contributed only one item, although Roy Tennant (manager of the California Digital Library) authored three of the pieces, and Janet L. Balas (library information systems specialist at the Monroeville Public Library in Pennsylvania) and Karen G. Schneider (coordinator of lii.org, the Librarians' Index to the Internet) each wrote two. Volume editor Block herself wrote six of the entries, most of which have been reprinted from ExLibris. Reading the volume is muck like reading an issue of one of these journals-a pleasant experience that discusses issues in the field without presenting much research. Net Effects doesn't offer much in the way of theory or research, but then again it doesn't claim to. Instead, it claims to be an "idea book" (p. 5) with practical solutions to Internet-generated library problems. While the idea is a good one, little of the material is revolutionary or surprising (or even very creative), and most of the solutions offered will already be familiar to most of the book's intended audience.
Unlike muck of the professional library literature, Net Effects is not an open-aimed embrace of technology. Block even suggests that it is helpful to have a Luddite or two an each library staff to identify the setbacks associated with technological advances in the library. Each of the book's 10 chapters deals with one Internet-related problem, such as "Chapter 4-The Shifted Librarian: Adapting to the Changing Expectations of Our Wired (and Wireless) Users," or "Chapter 8-Up to Our Ears in Lawyers: Legal Issues Posed by the Net." For each of these 10 problems, multiple solutions are offered. For example, for "Chapter 9-Disappearing Data," four solutions are offered. These include "Link-checking," "Have a technological disaster plan," "Advise legislators an the impact proposed laws will have," and "Standards for preservation of digital information." One article is given to explicate each of these four solutions. A short bibliography of recommended further reading is also included for each chapter. Block provides a short introduction to each chapter, and she comments an many of the entries. Some of these comments seem to be intended to provide a research basis for the proposed solutions, but they tend to be vague generalizations without citations, such as, "We know from research that students would rather ask each other for help than go to adults. We can use that (p. 91 )." The original publication dates of the entries range from 1997 to 2002, with the bulk falling into the 2000-2002 range. At up to 6 years old, some of the articles seem outdated, such as a 2000 news brief announcing the creation of the first "customizable" public library Web site (www.brarydog.net). These critiques are not intended to dismiss the volume entirely. Some of the entries are likely to find receptive audiences, such as a nuts-and-bolts instructive article for making Web sites accessible to people with disabilities. "Providing Equitable Access," by Cheryl H. Kirkpatrick and Catherine Buck Morgan, offers very specific instructions, such as how to renovate OPAL workstations to suit users with "a wide range of functional impairments." It also includes a useful list of 15 things to do to make a Web site readable to most people with disabilities, such as, "You can use empty (alt) tags (alt="') for images that serve a purely decorative function. Screen readers will skip empty (alt) tags" (p. 157). Information at this level of specificity can be helpful to those who are faced with creating a technological solution for which they lack sufficient technical knowledge or training.
Some of the pieces are more captivating than others and less "how-to" in nature, providing contextual discussions as well as pragmatic advice. For example, Darlene Fichter's "Blogging Your Life Away" is an interesting discussion about creating and maintaining blogs. (For those unfamiliar with the term, blogs are frequently updated Web pages that ]ist thematically tied annotated links or lists, such as a blog of "Great Websites of the Week" or of "Fun Things to Do This Month in Patterson, New Jersey.") Fichter's article includes descriptions of sample blogs and a comparison of commercially available blog creation software. Another article of note is Kelly Broughton's detailed account of her library's experiences in initiating Web-based reference in an academic library. "Our Experiment in Online Real-Time Reference" details the decisions and issues that the Jerome Library staff at Bowling Green State University faced in setting up a chat reference service. It might be useful to those finding themselves in the same situation. This volume is at its best when it eschews pragmatic information and delves into the deeper, less ephemeral libraryrelated issues created by the rise of the Internet and of the Web. One of the most thought-provoking topics covered is the issue of "the serials pricing crisis," or the increase in subscription prices to journals that publish scholarly work. The pros and cons of moving toward a more free-access Web-based system for the dissemination of peer-reviewed material and of using university Web sites to house scholars' other works are discussed. However, deeper discussions such as these are few, leaving the volume subject to rapid aging, and leaving it with an audience limited to librarians looking for fast technological fixes."
-
Dijk, J: ¬The digital divide (2020)
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- Abstract
- Contrary to optimistic visions of a free internet for all, the problem of the 'digital divide' has persisted for close to twenty-five years. Jan van Dijk considers the state of digital inequality and what we can do to tackle it
- Content
- What is the digital divide? -- Research and theory of the digital divide -- Motivation and attitude -- Physical access -- Digital and 21st-century skills usage inequality -- Outcomes -- Social and digital inequality -- Solutions to soften the digital divide.
-
¬Der Internet-Praktiker : Referenz und Programme (1995)
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- Date
- 23. 8.1996 12:51:22
-
Stock, M.; Stock, W.G.: Recherchieren im Internet (2004)
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- Date
- 27.11.2005 18:04:22
-
Mossberger, K.; Tolbert, C.J.; McNeal, R.S.: Digital citizenship : the internet, society, and participation (2007)
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- Abstract
- This analysis of how the ability to participate in society online affects political and economic opportunity and finds that technology use matters in wages and income and civic participation and voting.Just as education has promoted democracy and economic growth, the Internet has the potential to benefit society as a whole. Digital citizenship, or the ability to participate in society online, promotes social inclusion. But statistics show that significant segments of the population are still excluded from digital citizenship.The authors of this book define digital citizens as those who are online daily. By focusing on frequent use, they reconceptualize debates about the digital divide to include both the means and the skills to participate online. They offer new evidence (drawn from recent national opinion surveys and Current Population Surveys) that technology use matters for wages and income, and for civic engagement and voting."Digital Citizenship" examines three aspects of participation in society online: economic opportunity, democratic participation, and inclusion in prevailing forms of communication. The authors find that Internet use at work increases wages, with less-educated and minority workers receiving the greatest benefit, and that Internet use is significantly related to political participation, especially among the young. The authors examine in detail the gaps in technological access among minorities and the poor and predict that this digital inequality is not likely to disappear in the near future. Public policy, they argue, must address educational and technological disparities if we are to achieve full participation and citizenship in the twenty-first century.
- Classification
- MS 1170 Soziologie / Spezielle Soziologien / Gesamtgesellschaften / Studien zum Problem des sozialen Wandels (Modernisierung, etc.)
- Content
- Inhalt: Defining digital citizenship -- Benefits of society online : economic opportunity / with Kimberly Johns -- Benefits of society online : civic engagement / with Jason McDonald -- Benefits of society online : political participation -- From the digital divide to digital citizenship / with Bridgett King -- Broadband and digital citizenship -- Public education and universal access : beyond the digital divide -- Appendix : multivariate regression models.
- RVK
- MS 1170 Soziologie / Spezielle Soziologien / Gesamtgesellschaften / Studien zum Problem des sozialen Wandels (Modernisierung, etc.)
-
Research and advanced technology for digital libraries : 7th European conference, ECDL2003 Trondheim, Norway, August 17-22, 2003. Proceedings (2003)
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- Abstract
- This book constitutes the refereed proceedings of the 7th European Conference on Research and Advanced Technology for Digital Libraries, ECDL 2003, held in Trondheim, Norway in August 2003. The 39 revised full papers and 8 revised short papers presented were carefully reviewed and selected from 161 submissions. The papers are organized in topical sections on uses, users, and user interfaces; metadata applications; annotation and recommendation; automatic classification and indexing; Web technologies; topical crawling and subject gateways; architectures and systems; knowledge organization; collection building and management; information retrieval; digital preservation; and indexing and searching of special documents and collection information.
- Content
- Inhalt: Uses, Users, and User Interaction Metadata Applications - Semantic Browsing / Alexander Faaborg, Carl Lagoze Annotation and Recommendation Automatic Classification and Indexing - Cross-Lingual Text Categorization / Nuria Bel, Cornelis H.A. Koster, Marta Villegas - Automatic Multi-label Subject Indexing in a Multilingual Environment / Boris Lauser, Andreas Hotho Web Technologies Topical Crawling, Subject Gateways - VASCODA: A German Scientific Portal for Cross-Searching Distributed Digital Resource Collections / Heike Neuroth, Tamara Pianos Architectures and Systems Knowledge Organization: Concepts - The ADEPT Concept-Based Digital Learning Environment / T.R. Smith, D. Ancona, O. Buchel, M. Freeston, W. Heller, R. Nottrott, T. Tierney, A. Ushakov - A User Evaluation of Hierarchical Phrase Browsing / Katrina D. Edgar, David M. Nichols, Gordon W. Paynter, Kirsten Thomson, Ian H. Witten - Visual Semantic Modeling of Digital Libraries / Qinwei Zhu, Marcos Andre Gongalves, Rao Shen, Lillian Cassell, Edward A. Fox Collection Building and Management Knowledge Organization: Authorities and Works - Automatic Conversion from MARC to FRBR / Christian Monch, Trond Aalberg Information Retrieval in Different Application Areas Digital Preservation Indexing and Searching of Special Document and Collection Information
-
Clyde, L.A.: Weblogs and libraries (2004)
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- Abstract
- This book discusses the topic of 'weblogs and libraries' from two main perspectives: weblogs as sources of information for libraries and librarians; and weblogs as tools that libraries can use to promote their services and to provide a means of communication with their clients. It begins with an overview of the whole weblog and blogging phenomenon and traces its development over the last six years. The many different kinds of weblogs are outlined (including personal weblogs, community weblogs, multimedia weblogs). The problem of locating weblogs is addressed through a discussion of weblog directories, search engines and other finding tools. Chapters include using weblogs as sources of information in the library or information service, the options for creating a weblog, and managing the library's own weblog.
- Content
- Key Features - No other book currently available specifically addresses this highly topical subject - Weblogs are becoming more important as sources of up-to-date information an many different topics, and so librarians need to be aware of these resources, how they are created and by whom - Weblogs are already important as sources of news and current professional information in the field of library and information science; this book helps librarians to become familiar with the best weblogs in this field - While relatively few libraries have created their own weblogs, the use of weblogs has been recommended in the library/information press as a way of providing information for library patrons; this book helps library managers to make decisions about a weblog for their library
-
Research and advanced technology for digital libraries : 10th European conference ; proceedings / ECDL 2006, Alicante, Spain, September 17 - 22, 2006 ; proceedings (2006)
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- Abstract
- This book constitutes the refereed proceedings of the 10th European Conference on Research and Advanced Technology for Digital Libraries, ECDL 2006, held in Alicante, Spain in September 2006. The 36 revised full papers presented together with the extended abstracts of 18 demo papers and 15 revised poster papers were carefully reviewed and selected from a total of 159 submissions. The papers are organized in topical sections on architectures, preservation, retrieval, applications, methodology, metadata, evaluation, user studies, modeling, audiovisual content, and language technologies.
- Content
- Inhalt u.a.: Architectures I Preservation Retrieval - The Use of Summaries in XML Retrieval / Zoltdn Szldvik, Anastasios Tombros, Mounia Laimas - An Enhanced Search Interface for Information Discovery from Digital Libraries / Georgia Koutrika, Alkis Simitsis - The TIP/Greenstone Bridge: A Service for Mobile Location-Based Access to Digital Libraries / Annika Hinze, Xin Gao, David Bainbridge Architectures II Applications Methodology Metadata Evaluation User Studies Modeling Audiovisual Content Language Technologies - Incorporating Cross-Document Relationships Between Sentences for Single Document Summarizations / Xiaojun Wan, Jianwu Yang, Jianguo Xiao - Semantic Web Techniques for Multiple Views on Heterogeneous Collections: A Case Study / Marjolein van Gendt, Antoine Isaac, Lourens van der Meij, Stefan Schlobach Posters - A Tool for Converting from MARC to FRBR / Trond Aalberg, Frank Berg Haugen, Ole Husby
