-
Three views of the Internet (1993)
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- Footnote
- Rez. in: Information processing and management 30(1994) no.4, S.580-581 (L. Ratzan); Library journal 1993, Dec., S.182 (M.B. Kendrick)
-
McKee, M.B.: ¬A day in the life of a virtual librarian : helping you zip around the Internet (1995)
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-
Rowland, F.; McNab, A.: Electronic media and the Internet (1997)
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- Source
- Librarianship and information work worldwide 1996/97: an annual survey. Ed.: M.B. Line et al
-
Hirko, B.; Ross, M.B.: Virtual reference training : the complete guide to providing anytime anywhere answers (2004)
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- Footnote
- Rez. in: JASIST 56(2005) no.11, S.1238-1239 (D.A. Stirling): "Virtual reference services are becoming an important tool as librarians strive to stay current with patron's information demands. In 2001, the Washington State Library initiated the Statewide Virtual Reference Project (SVRP) to support electronic reference services throughout the state. An element of that project, termed "Anytime, Anywhere Answers," was designed to train librarians in the effective use of virtual reference services. The results of that project, including precautions and pitfalls, as well as the curriculum used in the project, are recounted in this book. The book begins with a short review of the Washington State experience with virtual reference training (VRT) and the means by which the guide can be used. The very first page begins with an example of a virtual reference session gone wrong and the authors set the tone for the remainder of the book, which decries the "Shazam! You're a virtual librarian" phenomenon. The second chapter provides a thorough overview of the Washington State SVRP, including planning elements, budgeting, convening of focus groups, and training development. Perhaps the most important information in this chapter is the identification of eight key skills, aptitudes, and knowledge critical in online environments: chat skills, online reference interview, internet searching, database searching, collaborative browsing, customizing scripts, methods for evaluating success, and coping with technical glitches. Building an the aforementioned eight key skills, Chapter Three of the book examines the "core competencies" needed for virtual reference. These 14 competencies are wide ranging and clearly demanding of the librarian training in VRT. In addition, the authors expound upon the eight key skills, aptitudes, and knowledge identified in Chapter Two. Constructivist learning, which has garnered controversy in recent years, was identified as the learning platform for Washington State's SVRP and is the subject of the book's fourth chapter. The authors explain why this learning Format was chosen-primarily because VRT developers felt that participants would learn better by reaching their own conclusions. In this case, constructivist learning involved virtual field trips, secret patron activities, and weekly chat meetings. The challenge of developing the SVRP is described in Chapter Five, with a focus an descriptions of in-person training, online training, and individual and collaborative learning. While earlier chapters discuss theory, practical issues involved in developing and maintaining a VRT program are the subject of Chapters Six through Nine. Important issues, such as curriculum development, training activities, online behavior, and post-program assessment, are examined in detail. Many of the issues examined in these chapters are those that information professionals are faced with an a regular basis. In discussing curriculum development, the authors describe the important questions that need to be asked, as well as important issues such as identifying and qualifying trainers and staff, course timing, determining curriculum efficacy, methods of training delivery, and methods of evaluation.
The real core of the SRVP, that is, the VRT training activities actually utilized by Washington State, are presented in Chapter Seven in roughly the same order as they took place in the course (train the trainer, orientation, chat practice, multitasking skills, virtual field trips, secret patron, transcript review, checking out the competition, policy and procedure review, sharing via a discussion list, and online meetings). Most interestingly, Chapter Eight deals with behavior, an issue rarely discussed in the context of librarianship, let alone providing reference services. As stated by the authors, "the most difficult aspect of digital reference service involves incorporating model reference interview techniques into an online transaction" (p. 74). The SVRP utilized an "online secret patron scenario" as a training tool that helped the student get the question straight, kept the customer informed, and provided the information required by the patron. The final chapter of the book reviews the important tasks of evaluation, modification, and follow-up. To that end, evaluative material is described and linked to Appendix A (assessment tools). In addition, evaluative tasks such as trainer debriefings and consultation with others participating in the SVRP are described. Finally, the chapter includes examples of unexpected consequences experienced in evaluating VRT services (from total inability to handle online transactions to poor marketing or branding of online services). Many useful appendices are included in this book. Appendix A provides examples of several assessment tools used during the "Anytime, Anywhere Answers" program. Appendix B consists of actual transcripts (edited) designed to illustrate good and bad virtual reference transactions. The transcripts illustrate transactions involving helping with homework, source citing, providing an opinion, suggesting print materials, and clarifying a question. This appendix should be required reading as it provides real-world examples of VRT in action. Appendix C is a copy of a VRT field trip questionnaire. The next appendix, like Appendix B, should be required reading as it includes an actual transcript from seven secret patron scenarios. A policies and procedures checklist is provided in Appendix E. Yet another critical source of information is presented in Appendix F, online meeting transcript. This transcript is the result of an online meeting conducted during a VRSP training class held in 2003. According to the authors, it is an example of the positive working relationship developed during a five-week learning course. The remaining appendices (G through 1) present information about support materials used in the VSRP, the VSRP budget, and trainer notes and tips. Clearly, VRT is a skill and resource that information professionals need to embrace, and this book does a fine job of outlining the essentials. It is apparent that the Washington State experience with VRT was a pioneering venture and is a model that other information professionals may seek to embrace, if not emulate, in developing their own VRT programs. However, this book is not a "complete guide" to VRT. There is too rapid development in virtual environments for any one to claim such an achievement. However, it is likely the most "complete" guide to the Washington State experience that will be published; therefore, this book should serve as a thorough and revelatory guide to VRT for several years to come."
-
Oppenheim, C.: ¬The implications of copyright legislation for electronic access to journal collections (1994)
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- Abstract
- The nature and implications of electrocopying are summarised. After a brief review of the principles of copyright, the issue of whether electrocopying infringes copyright is debated. Publishers are aware of the threat that electrocopying poses to their business. The various options available to publishers for responding to electrocopying are summarised. Patterns of scholarly communications and the relationships between authors, publishers and libraries are being challenged. Constructive dialogue is necessary if the issues are to be resolved
- Source
- Journal of document and text management. 2(1994) no.1, S.10-22
-
Cetron, M.; Davies, O.: Mastering information in the new century (1994)
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- Abstract
- Offers a thought-provoking forecast abouit the development of the information superhighway and the changes it will bring. Focusing on the legal, social and political implications of the enormous growth of information, the authors focus on anticipated changes in the professional and personal lives of people throughout the developed world
- Footnote
- Rez. in: Journal of academic librarianship 22(1996) no.1, S.62 (R.F. Rose)
-
Zhang, Y.: ¬The impact of Internet-based electronic resources on formal scholarly communication in the area of library and information science : a citation analysis (1998)
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- Abstract
- Internet based electronic resources are growing dramatically but there have been no empirical studies evaluating the impact of e-sources, as a whole, on formal scholarly communication. reports results of an investigation into how much e-sources have been used in formal scholarly communication, using a case study in the area of Library and Information Science (LIS) during the period 1994 to 1996. 4 citation based indicators were used in the study of the impact measurement. Concludes that, compared with the impact of print sources, the impact of e-sources on formal scholarly communication in LIS is small, as measured by e-sources cited, and does not increase significantly by year even though there is observable growth of these impact across the years. It is found that periodical format is related to the rate of citing e-sources, articles are more likely to cite e-sources than are print priodical articles. However, once authors cite electronic resource, there is no significant difference in the number of references per article by periodical format or by year. Suggests that, at this stage, citing e-sources may depend on authors rather than the periodical format in which authors choose to publish
- Date
- 30. 1.1999 17:22:22
-
Capps, M.; Ladd, B.; Stotts, D.: Enhanced graph models in the Web : multi-client, multi-head, multi-tail browsing (1996)
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- Abstract
- Richer graph models permit authors to 'program' the browsing behaviour they want WWW readers to see by turning the hypertext into a hyperprogram with specific semantics. Multiple browsing streams can be started under the author's control and then kept in step through the synchronization mechanisms provided by the graph model. Adds a Semantic Web Graph Layer (SWGL) which allows dynamic interpretation of link and node structures according to graph models. Details the SWGL and its architecture, some sample protocol implementations, and the latest extensions to MHTML
- Date
- 1. 8.1996 22:08:06
-
Schwartz, E.: Like a book on a wire (1993)
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- Abstract
- Discusses the publishing of books online on the Internet, in the USA. The issues is treated mainly in relation to trade publishers. Outlines various ways in which such publishers have so far used the Internet, for example in the publishing of the full text of works of fiction, for publishing catalogues, and for presenting authors to the public via bulletin boards or electronic conferences. Notes a number or problems which arise: copyright, payment for accessing items, advertising restrictions, and the ease with which the published unit can be tampered with when available on the Internet. Also discusses collaboration and conflicts between publishers and the technology industry
- Source
- Publishers weekly. 240(1993) no.47, 22 Nov., S.33-35,38
-
Kavcic-Colic, A.: Archiving the Web : some legal aspects (2003)
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- Abstract
- Technological developments have changed the concepts of publication, reproduction and distribution. However, legislation, and in particular the Legal Deposit Law has not adjusted to these changes - it is very restrictive in the sense of protecting the rights of authors of electronic publications. National libraries and national archival institutions, being aware of their important role in preserving the written and spoken cultural heritage, try to find different legal ways to live up to these responsibilities. This paper presents some legal aspects of archiving Web pages, examines the harvesting of Web pages, provision of public access to pages, and their long-term preservation.
- Date
- 10.12.2005 11:22:13
-
Lutz, H.: Back to business : was CompuServe Unternehmen bietet (1997)
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- Date
- 22. 2.1997 19:50:29
- Source
- Cogito. 1997, H.1, S.22-23
-
Veittes, M.: Electronic Book (1995)
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- Source
- RRZK-Kompass. 1995, Nr.65, S.21-22
-
Nanfito, N.: ¬The indexed Web : engineering tools for cataloging, storing and delivering Web based documents (1999)
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- Date
- 5. 8.2001 12:22:47
- Source
- Information outlook. 3(1999) no.2, S.18-22
-
Verkommt das Internet zur reinen Glotze? : Fertige Informationspakete gegen individuelle Suche: das neue 'Push-Prinzip' im Internet ist heftig umstritten (1997)
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- Date
- 18. 1.1997 12:15:22
- Source
- Kölner Stadtanzeiger. Nr.69 vom 22/23.3.1997, S.MZ7
-
Filk, C.: Online, Internet und Digitalkultur : eine Bibliographie zur jüngsten Diskussion um die Informationsgesellschaft (1996)
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- 5. 9.1997 19:22:27
- Source
- Rundfunk und Geschichte. 22(1996) H.2/3, S.184-193
-
Information superhighway : the role of librarians, information scientists, and intermediaries. Festschrift in honor of Frederick Wilfred Lancaster. 17th International Essen Symposium, 24.-27.10.1994 (1995)
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- Enthält die Beiträge: CORRALL, S.: Informations specialists of the future: professional development and renewal; BAUWENS, M.: Cyberspace, virtualization, and the role of cybrarians; DeVries, J.C. u. L.D. MINNIGH: Information specialists in the future academic library: flexible tightrope walkers; JONES, W.G.: Have librarians failed librarianship? A reply to Lancaster; WHITE, H.S.: The role of information intermediaries and the superhighway: crucial, important, trivial, or non-existent? ANDERSON, G.: MIT - the distributed library initiative: collaboration, vision, prototyping; EYRE, J.: The ELISE project: visual information retrieval and delivery; DAY, J.M., C. EDWARDS u. G. WALTON: IMPEL: a research project into the impact on people of electronic libraries - stage one - librarians; SIJTSMA, A.V:: The MECANO system: a mechanism of automatic comparison of CD-ROM answers with OPACs; NEDELA, R.: Managing CD changers of 6-777 CDs or a multiple of that with PeriLIB Library Controller; RITTER, G.: CD-ROM server in the Internet; TOROK, A.G.: Technological speedtraps on the information superhighway; FEDUNOK, S.: Internet One: The Binghampton University Libraries' interface to the Internet; BJÖRKLUND, L., R. HJERPPE u. A. BJÖRKLIND: Highways and backroads of Internet: strategies and tactics; NOERR, K.T:: Information superhighway in Singapore; BOSSMEYER, C. u. B. LUCHNER: DBV OSI II: open communication between library and information retrieval systems; WERF-DAVELAAR, T van der: Organizing fileservers on the Internet: role of the library: LANCASTER, F.W.: Networked electronic publishing of the results of scholarly research; KLUITERS, C.C.P.: CAPCAS as a route to the digital library; PLACE, T.W.: From online contents to online articles: developing new library services at Tilburg University; MITCHELL, J. u. P. HALBERG: End-user searching and document ordering: the experience with OCLC FirstSearch service; SIMON, R.: ALEPH: new approach to library system's architecture; LINE, M.B.: Who pays for information? And why should they? KLUGKIST, A.C.: Open library networking and interlibrary cooperation; STOKER, D. u. A. COOKE: Evaluation of networked information sources; RICHARD, S.: Driver education for the superhighway: CAL for end users; NIEUWENHUYSEN, P.: Development of slides about information retrieval, using a presentation software package; ANGILETTA, A.M.: Collection development in the large American Research Library: at an end or at a beginning? ARNOLD, K.: User aspects of the ELINOR electronic library; SANDORE, B.: Remote use of the virtual library: end user needs; REINITZER, S.: The function of a traditional library as a virtual library: a comparison; SEVER, S. u. C.H. HAREL: Managing the virtual library: issues and challenges; SEVER, I.: Academic library users and electronic retrieval systems; WALTON, J.: Conference summary
-
Deider, C.: Was kostet Surfen im Internet via T-Online? (1996)
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- Date
- 22. 4.1996 20:07:57
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Wilson, D.N.: Citing electronic sites (1996)
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- Audiovisual librarian. 22(1996) no.2, S.108-110
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¬Der Internet-Praktiker : Referenz und Programme (1995)
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- 23. 8.1996 12:51:22
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Karisch, K.-H.: Briefe von der Front : fünf Nächte im Global Village der Rechtsradikalen (1996)
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- Date
- 17. 7.1996 9:33:22
