-
Heine, E.V.I.; Stock, W.G.; Oglou, Y.A.; Hackel, M.; Krasic, A.; Quack, S.; Rode, N.; Burghardt, S.; Manalodiparambil, M.; Röttger, M.; Schönhalz, D.; Valder, A.; Kühn, K.; Bachmaier, K.; Disli, S.; Punner, M.; Sabbagh, M.; Ströbele, U.; Bogen, C.; Rauter, J.; Schowe, K.; Steffen J.; Wiese, S.; Rohmen, S.; Wurzler, M.; Bülow, G.; Pudelko, F.; Roelvink, V.; Adjei-Kwarteng, C.; Jovanovic, M.; Kosmidou, M.; Hedwing, M.: Usability von Navigationssystemen im E-Commerce und bei informativen Websites - des Nutzers Odyssee (2003)
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- Content
- ""Kein Grundstück der Welt ist so wertvoll wie eine Homepage", denn diese ist "zugleich das Gesicht, das ein Unternehmen der Welt zeigt" (Nielsen 1999). Die Homepage ist die erste Möglichkeit, die ein potenzieller Kunde oder gewünschter Lieferant wahrnimmt, um sich ein Bild über ein Unternehmen zu verschaffen "ehe sie sich auf ein Geschäft einlassen" (ebd.). Hier wird der Grundstein für zukünftige Geschäfte gelegt, unabhängig davon ob dies "nun online geschieht oder in der realen Welt" (ebd.). Die Website stellt demnach die erste Verbindung zu unterschiedlichsten Interessenten, Kunden und Lieferanten dar, wird somit zu einem Kommunikations- und Werbemedium. Deshalb ist es umso wichtiger, dass sich Benutzer auf sämtlichen Seiten einer Homepage zurecht finden, diese imstande ist, "die Bedürfnisse der Benutzer zu erfüllen" (ebd.), dass sie benutzerfähig und benutzerfreundlich ist. Diese Arbeit analysiert die Usability, d. h. die Benutzerfreundlichkeit und die Benutzbarkeit der deutschsprachigen Webauftritte der nachfolgenden Unternehmen bzw. Institutionen (nach Themenbereichen gegliedert), nicht nach künstlerischen, sondern nach funktionalen Kriterien: - Kataloge im E-Commerce: Otto (www.otto.de); Quelle (www.quelle.de); Amazon (www.amazon.de); eBay (www.eBay.de) - Informative Websites: HWWA (www.hwwa.de); Landtag NRW (www.landtag.nrw.de); Europäische Union (europa.eu.int); Kartoo Metasuchmaschine (www.kartoo.com). Von den unterschiedlichen Zielen der diversen Websites ausgehend wird untersucht, ob sich der alltägliche Web-Surfer, nachfolgend als "Otto Normalsurfer" gekennzeichnet, auf den einzelnen Webseiten zurecht findet, ob sein Informationsbedarf gedeckt und das Bedürfnis, sowohl nach allgemeiner als auch spezifischer Information befriedigt werden kann. Es geht demnach konkret um die Web-Zufriedenheit der Surfer, Mängel der Websites bezüglich Benutzerfreundlichkeit, des Designs und fehlende "Corporate Identity" aufzuzeigen und somit die Web-Usability der Websites zu vergleichen. Insbesondere das vergleichende Vorgehen im Anschluss an aufgabenbezogene Nutzertests sind wissenschaftliches Neuland."
-
Mayer, M.: Kontextvisualisierung : BrowsingIcons and BrowsingGraphs zur Verbesserung der Orientierung und Navigation im World Wide Web (2000)
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- Abstract
- Zunächst werden neun unterschiedliche Umgebungen bzw. Kontexte von Webseiten eingeführt. Jeder Kontext soll die Orientierung und Navigation bezüglich eines bestimmten Aspekts ermöglichen. Der Linkkontext einer bestimmten Webseite besteht beispielsweise aus den Webseiten und Links, die von dieser Seite aus über eine definierte Anzahl von Links erreichbar sind. Die Darstellung dieses Kontexts soll die Orientierung und Navigation unter dem Aspekt der Links, des assoziativen Umfelds dieser Seite verbessern. Die Aspekte, unter denen die Kontexte die WWW-Benutzung verbessern sollen, betreffen entweder die Struktur, die Benutzung oder den Inhalt der Webseiten. Damit die Kontexte die gewünschte Wirkung erzielen können, muß ein Benutzer sie wahrnehmen können. Dazu wird eine neue Visualisierungstechnik vorgestellt: das Verfahren der BrowsingIcons und BrowsingGraphs. Während der Navigation im WWW entstehen wiedererkennbare, visuelle Zeichen für einzelne Sessions (Benutzersitzungen). Man kann schnell erkennen, wo man sich gerade innerhalb des jeweiligen Kontexts befindet (Orientierung). Ferner kann man direkt über mehrere Links hinweg einzelne Webseiten ansteuern (Navigation). Frühere Sitzungen können an der charakteristischen Form der BrowsingIcons erkannt werden. Die Metapher biologischer Kulturen wird auf BrowsingGraphs übertragen. Durch "Impfen" von "Nährlösungen" können Suchanfragen intuitiv gestellt werden. Die Ergebnisse kann man später "ernten"
-
Krause, J.: Software-Ergonomie (2004)
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- Abstract
- Menschen- versus Technikzentrierung ist die eigentliche Leitlinie, die das Aufkommen der Ergonomie als wissenschaftliche Disziplin bestimmte. Die industrielle Revolution hatte mit ihrem ökonomiefördernden Einsatz von Maschinen dazu geführt, dass Menschen nur noch Lücken füllten, die die technologischen Werkzeuge offen ließen. Die Maschinen standen im Vordergrund, der Arbeitnehmer hatte sich anzupassen. Die Folgen traten als gesundheitliche Schädigungen zutage. Deshalb begann man über Gestaltungsrichtlinien für die Bedienung der technischen Werkzeuge und den Ablauf der Arbeitsprozesse nachzudenken und sie zum Schutz der Menschen rechtsverbindlich festzulegen. Mit dem Aufkommen der Computer wurden diese Überlegungen auf die neuen Werkzeuge übertragen (Hardware-Ergonomie). Die klassische Software-Ergonomie (international human factors-Forschung) tat dann im Kern nichts anderes, als den Schutzgedanken vom Körper auf den Geist des Menschen, von den anthropometrischen und psychologischen Faktoren auf die menschliche Informationsverarbeitung auszudehnen. Arbeitswissenschaft, Psychologie und Informatik verbinden sich zu einem neuen Wissenschaftsfeld, das den Menschen zum Ausgangspunkt nimmt, nicht die Technik. Negative Auswirkungen wie unnötige geistige Belastungen, hoher Einarbeitungsaufwand, erzwungenes Arbeiten gegen die gewohnten und natürlichen Arbeitsweisen, sinnlose Teilarbeiten als Anpassung an programmtechnische Effizienzüberlegungen, geistige Fließbandarbeit und ähnliches sollen vermieden werden. Benutzerfreundlichkeit und Effizienz der Bedienung werden zu Kernbegriffen der Softwareergonomie. Nicht der Mensch soll sich an den Computer anpassen, sondern der Computer an die Bedürfnisse, Fähigkeiten und Eigenschaften des Menschen. Auch wenn die Softwareergonomie erst in den achtziger Jahren stärker Fuß fasst, induziert durch das Paradigma der grafischen Benutzungsoberflächen, gibt es bereits 20 Jahre vorher ein eigenständiges Paradigma, das die Forderung nach einem benutzerfreundlichen Zugang nicht visuell-grafisch, sondern sprachlich interpretiert, die natürlichsprachlichen Benutzungsoberflächen. Sie entstanden schwerpunktmäßig in einer eigenen Teildisziplin, der Computerlinguistik, wurden aber schon immer auch der human factors-Forschung zugeordnet.
-
Jones, M.; Buchanan, G.; Cheng, T.-C.; Jain, P.: Changing the pace of search : supporting background information seeking (2006)
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- Abstract
- Almost all Web searches are carried out while the user is sitting at a conventional desktop computer connected to the Internet. Although online, handheld, mobile search offers new possibilities, the fast-paced, focused style of interaction may not be appropriate for all user search needs. The authors explore an alternative, relaxed style for Web searching that asynchronously combines an offline handheld computer and an online desktop personal computer. They discuss the role and utility of such an approach, present a tool to meet these user needs, and discuss its relation to other systems.
- Date
- 22. 7.2006 18:37:49
-
Rose, D.E.: Reconciling information-seeking behavior with search user interfaces for the Web (2006)
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- Abstract
- User interfaces of Web search engines reflect attributes of the underlying tools used to create them, rather than what we know about how people look for information. In this article, the author examines several characteristics of user search behavior: the variety of information-seeking goals, the cultural and situational context of search, and the iterative nature of the search task. An analysis of these characteristics suggests ways that interfaces can be redesigned to make searching more effective for users.
- Date
- 22. 7.2006 17:58:06
-
Mochel, K.: Search in the Web shopping environment (2006)
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- Abstract
- The author presents a design case study of a search user interface for Web catalogs in the context of online shopping for consumer products such as clothing, furniture, and sporting goods. The case study provides a review of the user data for the user interface (UI), and the resulting redesign recommendations. Based on the case study and its user data, a set of common user requirements for searching in the context of online shopping is provided.
- Date
- 22. 7.2006 18:23:19
-
Kalbach, J.: "I'm feeling lucky" : the role of emotions in seeking information on the Web (2006)
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- Abstract
- Recent research highlights the potential relevance of emotions in interface design. People can no longer be modeled as purely goal-driven, task-solving agents: They also have affective motivations for their choices and behavior implying an extended mandate for search design. Absent from current Web design practice, however, is a pattern for emotive criticism and design reflecting these new directions. Further, discussion of emotions and Web design is not limited to visual design or aesthetic appeal: Emotions users have as they interact with information also have design implications. The author outlines a framework for understanding users' emotional states as they seek information on the Web. It is inspired largely by Carol Kuhlthau's (1991, 1993, 1999) work in library services, particularly her information searching process (ISP), which is adapted to Web design practice. A staged approach resembling traditional models of information seeking behavior is presented here as the basis for creating appropriate search and navigation systems. This user-centered framework is flexible and solution-oriented, enjoys longevity, and considers affective factors. Its aim is a more comprehensive, conceptual analysis of the user's entire information search experience.
- Date
- 22. 7.2006 18:19:20
-
Wildemuth, B.M.: Evidence-based practice in search interface design (2006)
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- Abstract
- An evidence-based practice approach to search interface design is proposed, with the goal of designing interfaces that adequately support search strategy formulation and reformulation. Relevant findings from studies of information professionals' searching behaviors, end users' searching of bibliographic databases, and search behaviors on the Web are highlighted. Three brief examples are presented to illustrate the ways in which findings from such studies can be used to make decisions about the design of search interfaces. If academic research can be effectively connected with design practice, we can discover which design practices truly are best practices and incorporate them into future search interfaces.
- Date
- 22. 7.2006 18:30:09
-
Buzydlowski, J.W.; White, H.D.; Lin, X.: Term Co-occurrence Analysis as an Interface for Digital Libraries (2002)
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- Date
- 22. 2.2003 17:25:39
22. 2.2003 18:16:22
-
Chen, C.: Top Ten Problems in Visual Interfaces to Digital Libraries (2002)
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- Date
- 22. 2.2003 17:25:39
22. 2.2003 18:13:11
-
Shen, R.; Wang, J.; Fox, E.A.: ¬A Lightweight Protocol between Digital Libraries and Visualization Systems (2002)
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- Date
- 22. 2.2003 17:25:39
22. 2.2003 18:15:14
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Börner, K.; Chen, C.: Visual Interfaces to Digital Libraries : Motivation, Utilization, and Socio-technical Challenges (2002)
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- Date
- 22. 2.2003 17:25:39
22. 2.2003 18:20:07
-
Christoffel, M.; Schmitt, B.: Accessing Libraries as Easy as a Game (2002)
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- Date
- 22. 2.2003 17:25:39
22. 2.2003 18:19:01
-
Thissen, F.: Designempfehlungen für bibliothekarische Web-Sites (2002)
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- Abstract
- Der folgende Artikel möchte Erstellem von bibliothekarischen Web-Sites Hilfestellungen geben. Er basiert auf der wissenschaftlichen und praktischen Auseinandersetzung des Autors mit dem Thema Web-Design und resultiert aus einer Anregung der "Kommission für Benutzung und Information" des EDBI im Rahmen eines Round Tables über bibliothekarische Websites. Ausführlichere und detaillierte Informationen über das Design von Web-Sites sind in Publikationen, u.a. des Autors, in der Literaturliste zu finden.
- Footnote
- Teil eines Heftschwerpunktes: 'Bibliothekarische Web-Sites'
-
Boyack, K.W.; Wylie,B.N.; Davidson, G.S.: Information Visualization, Human-Computer Interaction, and Cognitive Psychology : Domain Visualizations (2002)
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- Date
- 22. 2.2003 17:25:39
22. 2.2003 18:17:40
-
Ramesh Babu, B.; O'Brien, A.: Web OPAC interfaces : an overview (2000)
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Lee, C.; Chen, Y.T.: Distributed visual reasoning for intelligent information retrieval on the Web (2000)
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Lange, M.; Sandholzer, U.; Wiegandt, B.: Neue Oberfläche und Funktionalitäten für die GBV-Datenbanken (2008)
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- Date
- 26.10.2008 19:31:22
- Source
- Mitteilungsblatt der Bibliotheken in Niedersachsen und Sachsen-Anhalt. 2008, H.139, S.22-24
-
Vaughan, M.W.; Resnick, M.L.: Search user interfaces : best practices and future visions (2006)
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- Date
- 22. 7.2006 17:37:31
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Sacco, G.M.: Dynamic taxonomies and guided searches (2006)
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- Date
- 22. 7.2006 17:56:22
