Search (74 results, page 1 of 4)

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Abstract

Purpose - This paper aims to report the result of follow-up research on end-users' conceptions of information visibility on the web and their conceptualizations of success and failure in web searching. Design/methodology/approach - The data were collected by a questionnaire followed by a brief interview with the participants. The questionnaire was developed based on the information visibility model suggested by the author in the original study. Fifty-two library and information sciences students from Tarbiat Mollem University (TMU) and Iran University of Medical Sciences (IUMS) in Tehran took part in the study. Findings - The model of information visibility can enable web users to gain a better understanding of their information seeking (IS) outcomes and it can assist them to improve their information literacy skills. The model can provide a theoretical framework to investigate web users' IS behavior and can be used as a diagnostic tool to explore the contextual and conceptual elements affecting the visibility of information for end-users. Research limitations/implications - The paper suggests a visibility learning diary (VLD), which might be useful to measure the efficiency of information literacy training courses. Originality/value - The contextual and conceptual approach of the paper provides a deeper insight into the issue of information visibility, which has received little attention by IS and information retrieval researchers until now.

Date

1. 1.2009 10:22:40

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Abstract

The authors report on an experimental study on the differences between spoken and written queries. A set of written and spontaneous spoken queries are generated by users from written topics. These two sets of queries are compared in qualitative terms and in terms of their retrieval effectiveness. Written and spoken queries are compared in terms of length, duration, and part of speech. In addition, assuming perfect transcription of the spoken queries, written and spoken queries are compared in terms of their aptitude to describe relevant documents. The retrieval effectiveness of spoken and written queries is compared using three different information retrieval models. The results show that using speech to formulate one's information need provides a way to express it more naturally and encourages the formulation of longer queries. Despite that, longer spoken queries do not seem to significantly improve retrieval effectiveness compared with written queries.

Date

5. 6.2006 11:22:23

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Abstract

Human information-seeking behavior is a topic of increasing interest in many disciplines. However, the dynamics of this behavior remain elusive. The extant research has taken cognitive and behavioral perspectives to study information-seeking behavior, and observed its dynamics in multiple sessions. However, the underlying mechanisms that govern the dynamics of information-seeking behavior are not well understood. With a focus on interactive information retrieval behavior, this study proposes an integrated framework based on activity theory. This framework is not only comprehensive and integrated, but also offers an explanation of the mechanisms governing the interaction between users' cognitive states and their manifested behavior when using an information retrieval system. A set of four propositions are advanced to describe the mechanisms. The implications are discussed.

Date

27. 5.2007 13:55:22

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Abstract

Purpose - This is part II of on-going research, the purpose being to establish a creative information-seeking model. Design/methodology/approach - Two studies were conducted to examine the subjects' creative information seeking behaviours and the extent to which they exhibited the proposed stages in creative information seeking when accomplishing a directed and an open-ended information-seeking task respectively. Findings - Findings seemed to indicate that all the subjects underwent the proposed stages although they seemed to embrace characteristics of these stages in varying degrees. Findings also showed that if subjects performed the proposed stages more iteratively or non-sequentially, then a greater amount of creativity was needed to accomplish the information-seeking task. Originality/value - The paper offers a discussion on the relationships between creativity, complexity of tasks, and levels of expertise in domain knowledge.

Date

23.12.2007 12:22:16

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Abstract

The study analyses how students' growing understanding of the topic and search experience were related to their choice of search tactics and terms while preparing a research proposal for a small empirical study. In addition to that, the findings of the study are used to test Vakkari's (2001) theory of task-based IR. The research subjects were 22 students of psychology attending a seminar for preparing the proposal. They made a search for their task in PsychINFO database at the beginning and end of the seminar. Data were collected in several ways. A pre- and post-search interview was conducted in both sessions. The students were asked to think aloud in the sessions. This was recorded as were the transaction logs. The results show that search experience was slightly related to the change of facets. Although the students' vocabulary of the topic grew generating an increased use of specific terms between the sessions, their use of search tactics and operators remained fairly constant. There was no correlation between the terms and tactics used and the total number of useful references found. By comparing these results with the findings of relevant earlier studies the conclusion was drawn that domain knowledge has an impact on searching assuming that users have a sufficient command of the system used. This implies that the tested theory of task-based IR is valid on condition that the searchers are experienced. It is suggested that the theory should be enriched by including search experience in its scope.

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Abstract

This article reviews studies, conducted between 1995 and 2000, on Web search behavior. These studies reported on children as well as on adults. Most of the studies on children described their interaction with the Web. Research on adult searchers focused on describing search patterns, and many studies investigated effects of selected factors on search behavior, including information organization and presentation, type of search task, Web experience, cognitive abilities, and affective states. What distinguishes the research on adult searchers is the use of multiple data-gathering methods. The research on Web search behavior reflects researchers' commitment to examine users in their information environment and exhibits rigor in design and data analysis. However, many studies lack external validity. Implications of this body of research are discussed.

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Source

Library and information science research. 22(2000) no.4, S.371-382

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Abstract

The study investigated how users' emotion control and search tasks interact and influence the Web search behavior and performance among experienced Web users. Sixty-seven undergraduate students with substantial Web experience participated in the study. Effects of emotion control and tasks were found significant on the search behavior but not on the search performance. The interaction effect between emotion control and tasks on the search behavior was also significant: effects of users' emotion control on the search behavior varied depending on search tasks. Profile analyses of search behaviors identified and contrasted the most commonly occurring profiles of search activities in different search tasks. Suggestions were made to improve information literacy programs, and implications for future research were discussed.

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Abstract

Users' individual differences and tasks are important factors that influence the use of information systems. Two independent investigations were conducted to study the impact of differences in users' cognition and search tasks on Web search activities and outcomes. Strong task effects were found on search activities and outcomes, whereas interactions between cognitive and task variables were found on search activities only. These results imply that the flexibility of the Web and Web search engines allows different users to complete different search tasks successfully. However, the search techniques used and the efficiency of the searches appear to depend on how well the individual searcher fits with the specific task

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Abstract

This article explores the effects of undergraduate students' mental models of the Web on their online searching behavior. Forty-four undergraduate students, mainly freshmen and sophomores, participated in the study. Subjects' mental models of the Web were treated as equally good styles and operationalized as drawings of their perceptions about the Web. Four types of mental models of the Web were identified based on the drawings and the associated descriptions: technical view, functional view, process view, and connection view. In the study, subjects were required to finish two search tasks. Searching behavior was measured from four aspects: navigation and performance, subjects' feelings about tasks and their own performances, query construction, and search patterns. The four mental model groups showed different navigation and querying behaviors, but the differences were not significant. Subjects' satisfaction with their own performances was found to be significantly correlated with the time to complete the task. The results also showed that the familiarity of the task to subjects had a major effect on their ways to start interaction, query construction, and search patterns.

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Abstract

The study focuses on the ways in which people define their source preferences in the context of seeking problem-specific information for non-work purposes. The conceptual framework draws on two major concepts, that is, information source horizon and information pathways. The former denotes the ways information sources are mapped in preference order in an imaginary field, while information pathways refers to the sequences in which sources placed on the information source horizon are actually used. The empirical part of the study draws on semi-structured interviews with 18 individuals active in environmental issues. Human sources and the Internet were preferred most strongly in seeking for problem-based information. The major source preferences were content of information, and availability and accessibility. Usability of information sources and user characteristics were mentioned less frequently as preference criteria. Typically, information pathways consisted of the use of 3-4 sources. On average, human and networked sources were favored in the early phases of information seeking. Printed media such as magazines and organizational sources were often used to complement information received from human sources and the Internet. However, the source preferences varied considerably, depending on the requirements of the problem at hand.

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Abstract

This article reports on a qualitative study exploring: (1) strategies and behaviors of public library users during interaction with an OPAC; and (2) users' confidence in finding needed information on-line. Questionnaires, interviews, and observations were employed to gather data from 32 public library users. the results found search behaviors, confidence, and other feelings varied, based on 3 types of searches: unknown-item searches; area searches; and known-item searches. Term generation was the most important factor in unknown-item search strategies. Speed and convenience palyed a role in area searches, and simplicity characterized known-item searches. Of the 3 types, unknown-item searchers experienced the most frustration and doubt; known-item searchers the most disappointment; and area searchers the most confidence and contentment. Knowledge of these differences may prove helpful for librarians and interface designers

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Abstract

User studies provide libraries with invaluable insight into their users' information needs and behaviors, allowing them to develop services that correspond to these needs. This insight has become even more important for libraries since the advent of the Internet. The Internet has brought about a development of information technologies and electronic information sources that have had a great impact on both the ways users search for information and the ways libraries manage information. Although humanists represent an important group of users for academic libraries, research studies into their information-seeking behavior since the advent of the Internet have been quite scarce (Ellis & Oldman, 2005) in the past decade. This study presents updated research on a group of humanists, Jewish studies scholars living in Israel, as information users in the digital age based on two categories: (a) the use of formal and informal information channels, and (b) the use of information technologies and their impact on humanistic research.

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Abstract

In this issue Ford, Miller and Moss utilize 68 volunteers from a population of 250 Master's students to complete on the web three search tasks with clear fact based goals and three or less facets. One task required broadening the search concepts from those given, a second provided a specific terminology for one facet but required a second facet that would require translation, and the third required general to specific transformation. The students were measured as to their performance on Entewistle's Revised Inventory of Approaches to Studying providing values for ten study variables and asked to assess their experience on the Internet, with Alta Vista, and with Boolean search. Searches were conducted on Alta Vista using Netscape Navigator 4 with participants free to choose and switch Boolean, best match or combined search modes at will while a front end script recorded all submitted searches and help access. Search related variables extracted were from Boolean only queries, best match only queries, and combined queries. Factor analyses were conducted on all variables for each search mode for each search. In task one Boolean is differentiated from best match search by sharing high loads on active interest, intention to reproduce, fear of failure, and relating ideas. The combined searcher is linked with the best match searcher with low active interest, low intention to reproduce and low fear of failure. In task 2 Boolean is differentiated from best match search by sharing high loads on intention to reproduce and low on intention to understand. Best match loads positively with intention to understand and negatively with intention to reproduce. Combined searching linked with both good and with poor time management. In task 3 the loads mimic task 1. It seems Boolean is consistently linked to a reproductive rather than a meaning seeking approach, but also with high levels of interest and fear of failure. Best match associates with the converse of these measures.

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Abstract

Recent studies show that humans engage in multitasking behaviors as they seek and search information retrieval (IR) systems for information on more than one topic at the same time. For example, a Web search session by a single user may consist of searching on single topics or multitasking. Findings are presented from four separate studies of the prevalence of multitasking information seeking and searching by Web, IR system, and library users. Incidence of multitasking identified in the four different studies included: (1) users of the Excite Web search engine who completed a survey form, (2) Excite Web search engine users filtered from an Excite transaction log from 20 December 1999, (3) mediated on-line databases searches, and (4) academic library users. Findings include: (1) multitasking information seeking and searching is a common human behavior, (2) users may conduct information seeking and searching on related or unrelated topics, (3) Web or IR multitasking search sessions are longer than single topic sessions, (4) mean number of topics per Web search ranged of 1 to more than 10 topics with a mean of 2.11 topic changes per search session, and (4) many Web search topic changes were from hobbies to shopping and vice versa. A more complex model of human seeking and searching levels that incorporates multitasking information behaviors is presented, and a theoretical framework for human information coordinating behavior (HICB) is proposed. Multitasking information seeking and searching is developing as major research area that draws together IR and information seeking studies toward a focus on IR within the context of human information behavior. Implications for models of information seeking and searching, IR/Web systems design, and further research are discussed.

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Abstract

Cooper identifies search strategies in 21 seven year old children (entering Piaget's concrete operational stage), and compares these to those characterized by a model of adult search strategies with a particular interest on the impact of visual information. Videotapes were made of behavior at a bookshelf of the children in their regularly scheduled media center class and in visits outside the class time. Children largely ignored the camera and commented on the videotapes in a debriefing session. Field notes were also kept. The analysis produced counts of strategy types using the Belkin model. Thirty-three books on spiders were added to the collection and filed normally in Dewey 595.4. A CD-ROM encyclopedia was also made available and both were utilized. Nine search sessions on the CD-ROM encyclopedia were recorded and a Scan/Learn/Recognize strategy was favored. At the shelf a Scan/Select/Recognize strategy was common with only a few looking beyond the cover to make a selection. Metadata use was discussed and the children agreed it should be used. It was used in the CD-ROM search but not at the shelves. There is a tendency to rely on visual information if available, and it appears the Belkin model can be used to characterize children's search behavior.

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Abstract

This article presents the research findings of a study on task complexity and information-seeking activities in real-life work tasks. The focus was on perceived task complexity, which was determined according to the task performers' prior knowledge about the task ahead. This view on task complexity is closely related to research considering task uncertainty and analyzability. Information-seeking activities considered were a need to acquire different types of information and the subsequent use of different types of sources. The research data were mainly collected by (1) self-recorded journals that were filled out by municipal administrators in the course of performing their ordinary work duties (altogether 78 task diaries), and (2) subsequent interviews. The results indicated that there is a relatively strong relationship between types of information and types of sources. The effects of task complexity made experts more attractive as a source than other people and all types of documentary sources.

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Abstract

Collating data from a number of log and questionnaire studies conducted largely into the use of a range of consumer health digital information platforms, Centre for Information Behaviour and the Evaluation of Research (Ciber) researchers describe some new thoughts on characterising (and naming) information seeking behaviour in the digital environment, and in so doing, suggest a new typology of digital users. The characteristic behaviour found is one of bouncing in which users seldom penetrate a site to any depth, tend to visit a number of sites for any given information need and seldom return to sites they once visited. They tend to "feed" for information horizontally, and whether they search a site of not depends heavily on "digital visibility", which in turn creates all the conditions for "bouncing". The question whether this type of information seeking represents a form of "dumbing down or up", and what it all means for publishers, librarians and information providers, who might be working on other, possible outdated usage paradigms, is discussed.

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Abstract

The aim of this article is threefold: (1) to give a summary of empirical results reported earlier on relations between students' problem stages in the course of writing their research proposals for a master's thesis and the information sought, choice of search terms and tactics and relevance assessments of the information found for that task; (2) to show how the findings of the study refine Kuhlthau's model of the information search process in the field of information retrieval (IR); and (3) to construe a tentative theory of a task-based IR process based on the supported hypotheses. The results of the empirical studies show that there is a close connection between the students' problem stages (mental model) in the task performance and the information sought, the search tactics used and the assessment of the relevance and utility of the information found. The corroborated hypotheses expand the ideas in Kuhlthau's model in the domain of IR. A theory of task-based information searching based on the empirical findings of the study is presented.

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Abstract

The conceptual issues of information use are discussed by reviewing the major ideas of sense-making methodology developed by Brenda Dervin. Sense-making methodology approaches the phenomena of information use by drawing on the metaphor of gap-bridging. The nature of this metaphor is explored by utilizing the ideas of metaphor analysis suggested by Lakoff and Johnson. First, the source domain of the metaphor is characterized by utilizing the graphical illustrations of sense-making metaphors. Second, the target domain of the metaphor is analyzed by scrutinizing Dervin's key writings on information seeking and use. The metaphor of gap-bridging does not suggest a substantive conception of information use; the metaphor gives methodological and heuristic guidance to posit contextual questions as to how people interpret information to make sense of it. Specifically, these questions focus on the ways in which cognitive, affective, and other elements useful for the sense-making process are constructed and shaped to bridge the gap. Ultimately, the key question of information use studies is how people design information in context.