Search (66 results, page 1 of 4)

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Abstract

The study reported in this paper is part of a programme of ongoing research based on the model of the Information Search Process (ISP) developed in a series of prior studies by Kuhlthau. This study sought to gain a better understanding of the variety of tasks that involve lawyers as a particular group of information workers, how they use information to accomplish their work, and the role mediators play in their process of information seeking and use. Findings revealed that these lawyers frequently were involved in complex tasks that required a constructive process of interpreting, learning and creating. To accomplish these complex tasks, they preferred printed texts over computer databases primarily because computer databases required well-specified requests and did not offer an option for examining a wide range of information at one time. These lawyers called for an active potential role for mediators in 'just for me' services. 'Just for me' services would encompass designing systems to provide a wider range of access more compatible with the process of construction, applying and developing principles of classification that would offer a more uniform system for organising and accessing files, and providing direction in filtering the overwhelming amount of information available on electronic resources.

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Date

25.12.1998 19:22:31

Footnote

Part of an issue devoted to electronic resources and their use in libraries, from the viewpoint of reference services, with an emphasis on the Internet and Geographic Information Systems

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Abstract

Purpose - The purpose of this paper is to propose the Collaborative Search System that attempts to achieve collaboration by implicitly identifying and reflecting search behaviour of collaborators in an academic network that is automatically and dynamically formed. By using the constructed Collaborative Hit Matrix (CHM), results are obtained that are based on the search behaviour and earned preferences of specialist communities of researchers, which are relevant to the user's need and reduce the time spent on bad links. Design/methodology/approach - By using the Digital Bibliography Library Project (DBLP), the research communities are formed implicitly and dynamically based on the users' research presence in the search environment and in the publication scenario, which is also used to assign users' roles and establish links between the users. The CHM, to store the hit count and hit list of page results for queries, is also constructed and updated after every search session to enhance the collaborative search among the researchers. Findings - The implicit researchers community formation, the assignment and dynamic updating of roles of the researchers based on research, search presence and search behaviour on the web as well as the usage of these roles during Collaborative Web Search have highly improved the relevancy of results. The CHM that holds the collaborative responses provided by the researchers on the search query results to support searching distinguishes this system from others. Thus the proposed system considerably improves the relevancy and reduces the time spent on bad links, thus improving recall and precision. Originality/value - The research findings illustrate the better performance of the system, by connecting researchers working in the same field and allowing them to help each other in a web search environment.

Date

20. 1.2015 18:30:22

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Abstract

As information becomes more ubiquitous and the demands that searchers have on search systems grow, there is a need to support search behaviors beyond simple lookup. Information seeking is the process or activity of attempting to obtain information in both human and technological contexts. Exploratory search describes an information-seeking problem context that is open-ended, persistent, and multifaceted, and information-seeking processes that are opportunistic, iterative, and multitactical. Exploratory searchers aim to solve complex problems and develop enhanced mental capacities. Exploratory search systems support this through symbiotic human-machine relationships that provide guidance in exploring unfamiliar information landscapes. Exploratory search has gained prominence in recent years. There is an increased interest from the information retrieval, information science, and human-computer interaction communities in moving beyond the traditional turn-taking interaction model supported by major Web search engines, and toward support for human intelligence amplification and information use. In this lecture, we introduce exploratory search, relate it to relevant extant research, outline the features of exploratory search systems, discuss the evaluation of these systems, and suggest some future directions for supporting exploratory search. Exploratory search is a new frontier in the search domain and is becoming increasingly important in shaping our future world.

Series

Synthesis lectures on information concepts, retrieval & services; 3

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Abstract

Understanding users' search behavior has largely relied on the information available from search engine logs, which provide limited information about the contextual factors affecting users' behavior. Consequently, questions such as how users' intentions, task goals, and substances of the users' tasks affect search behavior, as well as what triggers information needs, remain largely unanswered. We report an experiment in which naturalistic information search behavior was captured by analyzing 24/7 continuous recordings of information on participants' computer screens. Written task diaries describing the participants' tasks were collected and used as real-life task contexts for further categorization. All search tasks were extracted and classified under various task categories according to users' intentions, task goals, and substances of the tasks. We investigated the effect of different task categories on three behavioral factors: search efforts, content-triggers, and application context. Our results suggest four findings: (i) Search activity is integrally associated with the users' creative processes. The content users have seen prior to searching more often triggers search, and is used as a query, within creative tasks. (ii) Searching within intellectual and creative tasks is more time-intensive, while search activity occurring as a part of daily routine tasks is associated with more frequent searching within a search task. (iii) Searching is more often induced from utility applications in tasks demanding a degree of intellectual effort. (iv) Users' leisure information-seeking activity is occurring inherently within social media services or comes from social communication platforms. The implications of our findings for information access and management systems are discussed.

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Abstract

This study explores how user subject knowledge influences search task processes and outcomes, as well as how search behavior is influenced by subject-oriented information visualization (IV) tools. To enable integrated searches, the proposed WikiMap + integrates search functions and IV tools (i.e., a topic network and hierarchical topic tree) and gathers information from Wikipedia pages and Google Search results. To evaluate the effectiveness of the proposed interfaces, we design subject-oriented tasks and adopt extended evaluation measures. We recruited 48 novices and 48 knowledgeable users, that is, intermediates, for the evaluation. Our results show that novices using the proposed interface demonstrate better search performance than intermediates using Wikipedia. We therefore conclude that our tools help close the gap between novices and intermediates in information searches. The results also show that intermediates can take advantage of the search tool by leveraging the IV tools to browse subtopics, and formulate better queries with less effort. We conclude that embedding the IV and the search tools in the interface can result in different search behavior but improved task performance. We provide implications to design search systems to include IV features adapted to user levels of subject knowledge to help them achieve better task performance.

Date

9.12.2018 16:22:25

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Abstract

In information needs, seeking and use (INSU) research, individuals have most commonly been perceived as users (e.g., Kuhlthau, 1991; Dervin & Nilan, 1986; Dervin, 1989; Belkin, 1980). The concept user originates from the user of libraries and other information services and information systems. Over the years the scope of the concept has become wider and it is nowadays often understood in the sense of seekers of information (e.g., Wilson, 1981; Marchionini, 1995) and users of information (e.g., Streatfield, 1983). Nevertheless, the concept has remained ambiguous by being on the one hand universal and on the other hand extremely specific. The purpose of this paper is to map and evaluate views on people whose information behaviour has been in one way or another the core of our research area. The goal is to shed some light on various relationships between the different aspects of doers in INSU studies. The paper is inspired by Dervin's (1997) analysis of context where she identified among other themes the nature of subject by contrasting a `transcendental individual' with a `decentered subject', and Talja's (1997) presentation about constituting `information' and `user' from the discourse analytic viewpoint as opposed to the cognitive viewpoint. Instead of the metatheoretical approach applied by Dervin and Talja, a more concrete approach is valid in the present analysis where no direct arguments for or against the underlying metatheories are itemised. The focus is on doers in INSU studies leaving other, even closely-related concepts (i.e., information, information seeking, knowledge etc.), outside the scope of the paper.

Date

22. 3.2002 9:55:52

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Source

Computer networks. 33(2000) nos.1/6, S.417-429

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Abstract

In this paper results of a field study into the need for research information of different user groups are presented: scientists, policy makers and policy researchers, industry and media. Main questions of semi-structured interviews were: what kind of research information users need, what kind of research information resources are used and which information resources are missing at the moment. User groups are missing for a diversity of reasons the overview of research, experts and institutes in the different scientific fields. Especially for the accessibility and transparency of the scientific world these overviews are reported to be needed. Neither Google nor any of the research institutes or policy research organisations are able to present surveys for different science fields at the moment. Giving users the possibility to search, browse and navigate through accessible and more specialised layers of research information might give answers to different user groups simultaneously.

Date

2. 7.2005 12:22:50

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Abstract

As a result of the Internet, electronic networks occupy a more visible place in everyday life. Until the early nineties, the use of electronic networks was limited to a rather small number of people working in enterprises and universities. Since then, the networks have become more accessible for other citizens. Currently at least 60-70 million people all over the world are estimated to use the Internet (Gaines et al., 1997: 990). In 2000, the number of WWW users alone is expected to reach 160 million (Aldridge & Darwood 1997: 283). The rapid growth of network use has given rise to a lot of research needs. For example, what are the main purposes of network use and to what extent may the Internet replace other channels in information seeking? Thus far, the utilization of networks has been mainly surveyed in the USA but, in recent years issues of use have also attracted increasing attention in Western Europe. This study is a continuation of a research project focusing on the ways in which citizens seek information in the context of everyday life (see Savolainen 1995). An attempt is made to analyze how citizens utilize the electronic networks, primarily for non-work purposes. This paper communicates part of an empirical study; a detailed report is available in Finnish (Savolainen 1998b).

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Abstract

This research contrasts two different conceptions, fields and pathways, of individual information behavior in context. These different approaches imply different relationships between actors and their information environments and, thus, encapsulate different views of the relationship between individual actions and contexts. We discuss these different theoretical views, then empirically compare and contrast them. The operationalization of these conceptions is based on different analytic treatments of the same raw data: a battery of three questions based on respondent's unaided recall of the sources they would consult for information on inherited cancers, a particularly rich information seeking problem. These operationalizations are then analyzed in a nomological network of related concepts drawn from an omnibus survey of 882 adults. The results indicated four clusters for fields and 16 different pathways, indicating increased fragmentation of information environments, with different underlying logics and active ingredients, although the use of the Internet appears to be an emerging common theme. The analysis of the nomological network suggests that both approaches may have applications for particular problems. In the implications, we compare and contrast these approaches, discussing their significance for future methodological, analytical, and theoretical developments.

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Abstract

Recent work in automatic question answering has called for question taxonomies as a critical component of the process of machine understanding of questions. There is a long tradition of classifying questions in library reference services, and digital reference services have a strong need for automation to support scalability. Digital reference and question answering systems have the potential to arrive at a highly fruitful symbiosis. To move towards this goal, an extensive review was conducted of bodies of literature from several fields that deal with questions, to identify question taxonomies that exist in these bodies of literature. In the course of this review, five question taxonomies were identified, at four levels of linguistic analysis.

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Abstract

We present a collection of algorithms to filter a stream of documents in such a way that the filtered documents will cover as well as possible the interest of a person, keeping in mind that, at any given time, the offered documents should not only be relevant, but should also be diversified, in the sense of covering all the interests of the person. We use a modification of the WEBSOM algorithm to create a user model based on a self-organizing network trained using a collection of documents representative of the person's interests. We introduce the concepts of freshness and coverage. A document is fresh if it belongs to a semantic area of interest to a person for which no documents were seen in the recent past; a group of documents has coverage to the extent to which it is a good representation of all the interests of a person. Our tests show that these algorithms can effectively increase the coverage of the documents that are shown to the user without overly affecting precision.

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Abstract

Offers 10 tips for finding information on the Internet. Define the area and level of expertise. Require end users to complete a request form defining the query. Categorize the Internat in lay terms for casual users. Establich a realistic time for retrieving results. Adopt a disciplined, systematic approach to the search. Understand the operating platform and the major tools available. Maintain a file of important services and addresses and users. Develop bookmarks and home pages. Learn shortcuts. Participate in the Internet Hunt (a monthly series of questions that allows searchers to practice and perfect search skills)

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Abstract

The paper proposes three different kinds of science models as value-added services that are integrated in the retrieval process to enhance retrieval quailty. The paper discusses the approaches Search Term Recommendation, Bradfordizing and Author Centrality on a general level and addresses implementation issues of the models within a real-life retrieval environment.

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Abstract

Numerous computer networks worldwide implement the same suite of Transmission Control Protocol / Internet Protocol (TCP/IP) communications rules. These facilitate electronic interactions among remotely situated users. presents a model curriculum designed to introduce newcomers to the Internet in science and technlogy oriented organizations

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Date

22. 5.2005 19:53:09

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Abstract

Web queries in question format are becoming a common element of a user's interaction with Web search engines. Web search services such as Ask Jeeves - a publicly accessible question and answer (Q&A) search engine - request users to enter question format queries. This paper provides results from a study examining queries in question format submitted to two different Web search engines - Ask Jeeves that explicitly encourages queries in question format and the Excite search service that does not explicitly encourage queries in question format. We identify the characteristics of queries in question format in two different data sets: (1) 30,000 Ask Jeeves queries and 15,575 Excite queries, including the nature, length, and structure of queries in question format. Findings include: (1) 50% of Ask Jeeves queries and less than 1% of Excite were in question format, (2) most users entered only one query in question format with little query reformulation, (3) limited range of formats for queries in question format - mainly "where", "what", or "how" questions, (4) most common question query format was "Where can I find ..." for general information on a topic, and (5) non-question queries may be in request format. Overall, four types of user Web queries were identified: keyword, Boolean, question, and request. These findings provide an initial mapping of the structure and content of queries in question and request format. Implications for Web search services are discussed.

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Abstract

This article proposes a theory of information need for information retrieval (IR). Information need traditionally denotes the start state for someone seeking information, which includes information search using an IR system. There are two perspectives on information need. The dominant, computer science perspective is that the user needs to find an answer to a well-defined question which is easy for the user to formulate into a query to the system. Ironically, information science's best known model of information need (Taylor, 1968) deems it to be a "black box"-unknowable and nonspecifiable by the user in a query to the information system. Information science has instead devoted itself to studying eight adjacent or surrogate concepts (information seeking, search and use; problem, problematic situation and task; sense making and evolutionary adaptation/information foraging). Based on an analysis of these eight adjacent/surrogate concepts, we create six testable propositions for a theory of information need. The central assumption of the theory is that while computer science sees IR as an information- or answer-finding system, focused on the user finding an answer, an information science or user-oriented theory of information need envisages a knowledge formulation/acquisition system.

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Abstract

This study applied the Biglan model of disciplinary differences to the information-seeking behavior patterns of 5,175 undergraduates responding to questions on the College Student Experiences Questionnaire (CSEQ). The Biglan model categorizes academic disciplines along three dimensions: (1) hard-soft, (2) pure-applied, and (3) life-nonlife systems. Using t-tests, this model proved to be valid for distinguishing differences in undergraduates' information-seeking behavior patterns among various academic disciplines. The results indicate that the Biglan model has implications for the redesign of academic library services and use as a valid theoretical framework for future library and information science research.