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McClure, C.R.; Wigand, R.T.; Bertot, J.C.: Electronic delivery of federal government services : policy issues and recommendations (1993)
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Bertot, J.C.; McClure, C.R.: Impacts of public access to the Internet through Pennsylvania public libraries (1997)
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Bertot, J.C.; McClure, C.R.: Developing assessment techniques for statewide electronic networks (1996)
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