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Koutnik, C.: ¬The World Wide Web is here : is the end of printed reference sources near? (1997)
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Rosen, J.; Dickstein, R.; Greenfield, L.: Using the World Wide Web at the reference desk (1998)
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Buchner, M.: ¬Die Machete im Dschungel : Persönliche Auskunftsdienste: "Hier werden Sie geholfen" - Ratgeber sind die neue Konkurrenz für Internet-Suchmaschinen (2001)
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Erben, K.M.: ¬Das Internet wird menschlich : Web-Guides sind die neuen Pfadfinder im Dschungel des Netzes (2001)
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New technologies and reference services (2000)
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Lipow, A.G.: ¬The virtual reference librarian's handbook (2003)
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Authors
- Buchner, M. 1
- Dickstein, R. 1
- Erben, K.M. 1
- Greenfield, L. 1
- Koutnik, C. 1
- Lipow, A.G. 1
- Rosen, J. 1
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