-
Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001)
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- Date
- 20. 4.2002 17:30:22
- Source
- Bibliotheksdienst. 35(2001) H.2, S.217-218
-
Bryson, J.: Managing information services : an integrated approach (1997)
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- Date
- 2. 2.1996 18:06:36
31.12.1998 22:01:11
- Footnote
- Rez. in: Journal of librarianship and information science 30(1998) no.2, S.146-148 (S.P. Webb)
-
Eisenberg, M.: Big 6 tips : number two. Information seeking strategies (1997)
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- Abstract
- Discusses stage 2 in the process of teaching information problem solving, information seeking strategies, which has 2 components: determining the range of possible sources, and evaluating them to determine priorities. Describes 'brainstorming and narrow', the essential process for information seeking strategies
- Source
- Emergency librarian. 25(1997) no.2, S.22
-
Jennerich, E.Z.; Jennerich, E.J.: ¬The reference interview as a creative art (1997)
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- Date
- 31.12.1998 22:14:52
- Footnote
- Rez. in: Reference and unser services quarterly 37(1997) no.2, S.238 (L.L. Reed)
-
Tague-Sutcliffe, J.: Measuring information : an information services perspective (1995)
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- Footnote
- Rez. in: Information processing and management. 32(1996) no.3, S.389-391 (P.B. Kantor); Journal of academic librarianship 22(1996) no.2, S.147 (T.A. Brooks); Medical reference services quarterly 15(1996) no.2, S.109-110 (C. Gluck); JASIS 47(1996) no.10, S.794-795 (R. Losee)
-
MIKUM: ein Versuch mit Klein- und Mittelunternehmen (1993)
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- Abstract
- Vor gut 2 Jahren hat das BMFT den Modellversuch zur Unterstützung der Informationsbeschaffung aus Online-Datenbanken für Klein- und Mittelbetriebe (KMU): MIKUM gestartet. Die (Zwischen-) Ergebnisse des Projekts sind sicher auch für Nicht-Teilnehmer, bestimmt aber für Datenbankproduzenten und -anbieter interessant.
- Source
- Cogito. 9(1993) H.4, S.22-25
-
Nicholas, D.: Assessing information needs : tools and techniques (1996)
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- Date
- 26. 2.2008 19:22:51
- Footnote
- Rez. in: Assignation. 14(1997) no.2, S.24 (S. Vogel); Journal of librarianship and information science 30(1998) no.1, S.68 (J. Secker)
-
Ford, N.: Introduction to information behaviour (2015)
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- Date
- 22. 1.2017 16:45:48
- Footnote
- Rez. in: JASIST 67(2017) no.2, S. 530-532 (Charles Cole).
-
KnowledgeCite announces KnowledgeCite Library (1998)
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- Date
- 25. 7.1998 9:46:22
- Source
- Advanced technology libraries. 27(1998) no.2, S.1-2
-
Broady, J.E.: Costing of bibliographic services (1997)
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- Abstract
- Although traditionally, costing is an activity which information professionals have not needed to undertake, increasing emphasis on demonstrating value for money in service provision has led to a growing awareness of the need to cost service activity. Discusses the basics of costing library activities, noting types of costs (direct costs and indirect costs; fixed costs and variable costs). Describes 2 basic approaches to costing: marginal costing; and total absorption or absorption costing and illustrates the principles involved using library based examples. Argues that, although librarians focus on the needs of their users, they must have a knowledge of and an ability to undertake costing if they are to provide services that are effectively designed and delivered. Concludes that, without such knowledge and ability, library managers must eventually lose their central role in the planning and control of these services
- Date
- 9. 2.1997 18:44:22
22. 9.1997 18:41:15
- Source
- Journal of librarianship and information science. 29(1997) no.2, S.89-94
-
Doek, A.: Antwoord op elke vraag : Bilbiofoon aan een vergelijkend 'warenonderzoek' onderworpen (1994)
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- Source
- Bibliotheek en Samenleving. 22(1994) no.2, S.26-29
-
Gill, H.S.; Yates-Mercer, P.: ¬The dissemination of information by local authorities on the World Wide Web (1998)
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- Date
- 10. 1.1999 17:22:49
- Source
- Journal of information science. 24(1998) no.2, S.105-112
-
Kelly, J.; Robbins, K.: Changing roles for reference librarian (1996)
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- Source
- Journal of library administration. 22(1996) nos.2/3, S.111-121
-
Bates, M.J.: Learning about the information seeking of interdisciplinary scholars and students (1996)
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- Date
- 14. 4.1997 20:22:55
- Source
- Library trends. 45(1996) no.2, S.155-164
-
Moore, A.: As I sit studying : WWW-based reference services (1998)
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- Date
- 2. 3.1997 9:24:00
17. 7.1998 22:10:42
-
Peterson, I.C.: Effective question negotiation in the reference interview (1997)
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- Source
- Current studies in librarianship. 21(1997) nos.1/2, S.22-34
-
Julien, H.: Bibliographic instruction trends in Canadian academic libraries (1997)
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- Source
- Canadian journal of information and library science. 22(1997) no.2, S.1-15
-
Singh, S.: Ranganathan and reference services (1992)
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- Source
- CLIS observer. 9(1992) nos.1/2, S.16-22
-
Staley, L.: E-mail reference : experiences at City University (1998)
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- Abstract
- City University Library, Washington, provides an electronic mail reference facility for isolated and remote users. City University students can send reference questions by e-mail at any time of day. Notes the disadvantages of the service, including lack of non verbal clues and reliance on the written word to replace the reference interview. Reports briefly on 2 years of experience with the service
- Date
- 22. 2.1999 17:57:23
-
Bates, M.E.: Finding the question behind the question (1998)
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- Date
- 22. 2.1999 19:19:54
- Source
- Information outlook. 2(1998) no.7, S.19-21
