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Source

The marketing of library and information services, 2. Ed.: B. Cronin

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Footnote

Dieser Beitrag wurde 1993 mit dem 'The Electronic Library Best Paper Award' ausgezeichnet; vgl. auch: Electronic library 12(1994) no.2, S.130 (Bild der Preisverleihung)

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Source

Information services and use. 17(1997) nos.2/3, S.139-146

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Source

Journal of documentation. 55(1999) no.2, S.184-208

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Abstract

This paper describes a new OPAC system called The Book House and discusses its relevance as a solution to current OPAC developments. The Book House is an interactive, multimedia, online public access catalogue system designed to support casual and/or novice end-users in information retrieval. It runs on a Macintosh and is available on CD-ROM and disks in English and Danish (it can be purchased from Risø for $100). It comprises an interface and module for classifying and indexing fact and fiction books in the database called Book House Write. It uses icons, text and animation in the display interface in order to enhance the utility of the system for the general public. Both words and pictures can be used for searching, which makes the system suitable for all age groups. It plays on users' previous experiencees with computer games to support learning by doing something in an enjoyable way. A prerequisite for the design of The Book House was a new approach to cognitive analysis of retrieval in libraries. Based on the success of this approach, it is claimed that OPAC systems will only be really useful and widespread (1) when their domain and task characteristics allow supplementary information to be added to existing descriptions of book content in online card catalogues in order to match end-users' intentions and needs, and (2) when the user interface and routes to the databases are configured as an integrated and uniform set of displays which match the search strategies of users, as well as their mental capabilities and limitations