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Salvesen, G.: Is the library able to find the answer? (2005)
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Meghabghab, G.; Bilal, D.: Application of information theory to query negotiation : toward an optimal questioning strategy (1991)
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Metz, A.: Community service : a bibliography (1996)
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Information brokers and reference services (1989)
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- Reference librarian; no.22
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Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994)
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Curzon, S.C.: Managing the interview (1995)
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Jahoda, G.; Braunagel, J.S.: ¬The librarian and reference queries : a systematic approach (1980)
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New technologies and new directions : Proceedings from the Symposium on Scholarly Communication, University of Iowa, Nov. 14-16, 1991 (1993)
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Layne, S.S.: Artists, art historians, and visual art information (1994)
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Yoo, E.-Y.; Robbins, L.S.: Understanding middle-aged women's health information seeking on the web : a theoretical approach (2008)
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Jennerich, E.Z.; Jennerich, E.J.: ¬The reference interview as a creative art (1997)
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Kuhlthau, C.C.: Seeking meaning : a process approach to library and information services (2003)
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Schwabe, G.: Citizenship information in Norway, Germany, and from the European Commission : the need and its delivery (1997)
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Malan, C.: Personal strategies in reference work (1992)
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