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Schwuchow, W.: Qualität für Informationsdienste : eine dringend aktuelle Frage (1993)
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- Technik und Information: Markt, Medien und Methoden. Deutscher Dokumentartag 1992, Technische Universität Berlin, 22.-25.9.1992. Hrsg.: W. Neubauer u. K.-H. Meier
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Bieletzki, C.; Roth, K.: Kommerzielle Online-Hosts und öffentliche Bibliotheken in Deutschland : Stand und Perspektiven der Zusammenarbeit (1998)
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- Information und Märkte: 50. Deutscher Dokumentartag 1998, Kongreß der Deutschen Gesellschaft für Dokumentation e.V. (DGD), Rheinische Friedrich-Wilhelms-Universität Bonn, 22.-24. September 1998. Hrsg. von Marlies Ockenfeld u. Gerhard J. Mantwill
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Kelly, J.; Robbins, K.: Changing roles for reference librarian (1996)
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- Journal of library administration. 22(1996) nos.2/3, S.111-121
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Rose, P.M.; Stoklosa, K.; Gray, S.A.: ¬A focus group approach to assessing technostress at the reference desk (1998)
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- 22. 5.1999 18:32:46
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Bibliotheken '93 : Strukturen - Aufgaben - Positionen (1994)
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- Enthält u.a.: Abschnitt 5.2 (S.13-14) 'Leistungsmerkmale von Bibliotheken der Stufe 1' mit: "einen aktuelle Informations- und Auskunftsdienst mit Broschüren, verbraucherinformationen u.ä., Informationsmöglichkeiten über die Angebote der Kommune und in der Kommune; den Zugriff auf Datenbanken und Speichermedien"; Abschnitt 7.1 (S.22-23): 'Auskunftsdienst'; Anlage 3 (S.114-120): 'Bau und Einrichtung Öffentlicher Bibliotheken: Raumbedarf' mit Abschnitt 1.2: 'Das Raumprogramm öffentlicher Bibliotheken'
- GHBS
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Furlong, K.; Roberts, F.D.: If you teach it, will they learn? : Information literacy and reference services in a college library (1998)
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- Computers in libraries. 18(1998) no.5, S.22-25
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Wildemuth, B.M.; Cogdill, K.; Friedman, C.P.: ¬The transition from formalized need to compromised need in the context of clinical problem solving : opportunities and possible problems for information use studies of health professionals (1999)
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- 22. 3.2002 8:54:11
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Schäpers, K.: Umfang und Grenzen des Informationsdienstes in Öffentlichen Bibliotheken : Empfehlungen und Diskussionen (1991)
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Hitz, K.: AskSam im Informationsdienst Öffentlicher Bibliotheken : Modelltheoretische Überlegungen und Aufbau von Beispieldateien (1991)
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Bailey, C.W.; Gunning, K.: ¬The Intelligent Reference Information System (1990)
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Miller, J.P.; Rholes, J.M.; Wielhorksi, K.: Planning reference service points : a decision-making model (1993)
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Geppert, K.; Locher, A.: Gesprächsführung : Entwicklung eines Lernprogramms für Bibliothekare im Auskunftsdienst (1996)
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Metz, A.: Community service : a bibliography (1996)
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- 17.10.1996 14:22:33
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Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994)
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- 27.12.2015 18:22:38
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Reference and information services : an introduction (1991)
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- BCNM (FH K)
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Gunning, K.: ¬The intelligent reference information system : the effect on public services of implementing a CD-RON LAN and expert system (1992)
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Information services in changing times : challenges in special librarianship (1992)
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- Footnote
- Rez. in: Australian academic and research libraries 1993, Sept., S.237-238 (K. Smith)
-
Au, K.-N.; Tipton, R.L.: Webpages as courseware : bibliographic instruction on the Internet (1997)
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Franken, K.: Mittel zum Zweck (1998)
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Staud, J.L.: Fachinformation online : ein Überblick über Online-Datenbanken unter besonderer Berücksichtigung von Wirtschaftsinformationen (1993)
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- Footnote
- Rez. in: IfB 2(1994) H.1, S.7-8 (K.-H. Dietz)