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  • × theme_ss:"Informationsdienstleistungen"
  • × author_ss:"Westbrook, L."
  1. Westbrook, L.: Evaluating reference : an introductory overview of qualitative methods (1990) 0.03 
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  2. Westbrook, L.; DeDecker, S.: Supporting user needs and skills to minimize library anxiety : considerations for academic libraries (1993) 0.02 
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  3. Westbrook, L.; DeDecker, S.: Supporting user needs and skills to minimize library anxiety : considerations for academic libraries (1993) 0.02 
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  4. Westbrook, L.: Unanswerable questions at the IPL : user expectations of e-mail reference (2009) 0.01 
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