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  • × author_ss:"Cleal, B."
  • × author_ss:"Pejtersen, A.M."
  1. Albrechtsen, H.; Andersen, H.H.K.; Cleal, B.; Pejtersen, A.M.: Categorical complexity in knowledge integration : empirical evaluation of a cross-cultural film research collaboratory (2004) 0.00 
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    Abstract
    The paper presents a qualitative empirical evaluation of the Collate collaboratory, with special emphasis on management of knowledge integration and categorical complexity. The empirical evaluation of the Collate collaboratory was conducted in an evaluation workshop where professionals from the archives collaborated an co-creation of film censorship history, interacted with prototypes and discussed the use problems with the evaluators. The collaboratory features two distinct modules for management of knowledge integration in the common workspace, through annotation and indexing of documents. The empirical evaluation indicates that the deeper semantics of knowledge integration evolves in collaborative task situations, where the work processes of annotation and indexing are inexorably linked in the professionals' collaborative decision-making, and that there is a need for a consistent and uniform semantic support of management of knowledge integration in the collaboratory.
    Type
    a
  2. Fidel, R.; Pejtersen, A.M.; Cleal, B.; Bruce, H.: ¬A multidimensional approach to the study of human-information interaction : a case study of collaborative information retrieval (2004) 0.00 
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    Abstract
    While most research in the area of human-information behavior has focused an a single dimension-either the psychological or the social-this case study demonstrated the importance of a multidimensional approach. The Cognitive Work Analysis framework guided this field study of one event of collaborative information retrieval (CIR) carried out by design engineers at Microsoft, including observations and interviews. Various dimensions explained the motives for this CIR event and the challenges the participants encountered: the cognitive dimension, the specific task and decision, the organization of the teamwork, and the organizational culture. Even though it is difficult at times to separate one dimension from another, and all are interdependent, the analysis uncovered several reasons for design engineers to engage in CIR, such as when they are new to the organization or the team, when the information lends itself to various interpretations, or when most of the needed information is not documented. Similar multidimensional studies will enhance our understanding of human-information behavior.
    Type
    a

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