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Radford, M.L.; Connaway, L.S.; Mikitish, S.; Alpert, M.; Shah, C.; Cooke, N.A.: Shared values, new vision : collaboration and communities of practice in virtual reference and SQA (2017) 0.04

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Wang, Y.; Shah, C.: Investigating failures in information seeking episodes (2017) 0.01

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Date: 20. 1.2015 18:30:22

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