Perry, M.: Process, representation and taskworld : Distributed cognition and the organisation of information (1999)
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- Abstract
- This paper shows a technique for examining information within its context, drawing together threads from anthropology, sociology, psychology, and organisational theory. As stated in the call for papers, the formalisation of `things' `into formation' is a partial, precarious and political activity. On the other hand, when applied appropriately, this process can also be a powerful means of achieving an understanding about a setting, albeit with a particular perspective. One such approach is presented here of looking at this idea of `information' as both the product of an analysis, and its use in an organising capacity. There is an applied need for providing rich descriptions of action in real world settings both in the development of work-appropriate technology, and to support organisational change. This requirement has lead to, and been informed by, the development of theoretical frameworks to organise this information. Amongst others, these include ethnomethodology, situation theory, actor network theory and activity theory. A relatively new framework that allows researchers to organise task related information about activity and context is distributed cognition (Hutchins, 1995a,b), developed specifically to analyse and provide resources for redesigning systems (Rogers & Ellis, 1994) by examining their information processing characteristics.
