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  • × theme_ss:"Informationsdienstleistungen"
  1. Abad-Garcia, M.F.; Goncàlez-Teruel, A.; Sanjuan-Nebot, L.: Information needs of physicians at the University Clinic Hospital in Valencia-Spain (1999) 0.06 
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    Abstract
    The study of information needs has been a subject of attention for library and information science professionals for more than four decades, and has led to the publication of a great amount of literature. Among the reasons that lead to this interest, we can mention, on the one hand, the utility that the results of this type of research have in improving mechanisms of providing information in the professional environment and, on the other hand, no less important, the recognition of problems in methodology which are revealed when studies which have already been reported are analysed (Gorman, 1995; Forsyte, et al., 1992). One of the reasons for this kind of research is, without doubt, the need to harmonise the potential that the new technologies offer for accessing and managing large quantities of information with the information needs of the users. Its objective is to provide appropriate information systems for each environment, in this case, the medical field (Timpka, et al., 1989; Forsyte, et al., 1992; Gorman, 1995; Gorman & Helfand 1995; Abad-Garcia, 1997).
    Date
    22. 3.2002 9:43:33
  2. Public libraries and the Internet : study results, policy issues, and recommendations (1994) 0.05 
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    Editor
    McClure, C. et al.
  3. Blenkinsopp, H.: Communicating across cultures for reference librarians who supervise (1994) 0.05 
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    Source
    Racial and ethnic diversity in academic libraries: multicultural issues: Ed.: D.A. Curry et al
  4. Assessment and accountability in reference work (1992) 0.03 
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    Editor
    Blandy, S.G. et al.
  5. Bosman, F.; Hollander, F. den; Maanen, L. van: CoBRA/RUG: expert system for user queries (1994) 0.03 
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    Source
    Knowledge organization and quality management: Proc. of the 3rd International ISKO Conference, 20-24 June 1994, Copenhagen, Denmark. Ed.: H. Albrechtsen et al
  6. White, H.S.: ¬The role of information intermediaries and the superhighway : important, trivial, or non-existent? (1995) 0.03 
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    Source
    Information superhighway: the role of librarians, information scientists, and intermediaries. Festschrift in honor of Frederick Wilfred Lancaster. 17th International Essen Symposium, 24.-27.10.1994. Ed. A.H. Helal et al
  7. Bishop, A.P.: ¬A pilot study of the Blacksburg Electronic village (1994) 0.03 
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    Source
    Navigating the networks: Proceedings of the 1994 Mid-year Meeting of the American Society for Information Science, Portland, Oregon, May 21-25, 1994. Ed.: D.L. Andersen et al
  8. Garcia, L.S.; Oliveira, S.M.M.; Luz, G.M.S.: Knowledge organization for query elaboration and support for technical response by the Internet (2000) 0.03 
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    Dynamism and stability in knowledge organization: Proceedings of the 6th International ISKO-Conference, 10-13 July 2000, Toronto, Canada. Ed.: C. Beghtol et al
  9. Daves, L.; Longchamp, L.: Courtiers et consultants en information (1994) 0.03 
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    ARBIDO-R. 9(1994) H.1, S.22-24
  10. Theories of information behavior (2005) 0.03 
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    Content
    Perspectives on the Tasks in which Information Behaviors Are Embedded (Barbara M. Wildemuth and Anthony Hughes) - Phenomenography (Louise Limberg) - Practice of Everyday Life (Paulette Rothbauer) - Principle of Least Effort (Donald O. Case) - Professions and Occupational Identities (Olof Sundin and Jenny Hedman) - Radical Change (Eliza T. Dresang) - Reader Response Theory (Catherine Sheldrick Ross) - Rounding and Dissonant Grounds (Paul Solomon) - Serious Leisure (Jenna Hartel) - Small-World Network Exploration (Lennart Björneborn) - Nan Lin's Theory of Social Capital (Catherine A. Johnson) - The Social Constructionist Viewpoint on Information Practices (Kimmo Tuominen, Sanna Talja, and Reijo Savolainen) - Social Positioning (Lisa M. Given) - The Socio-Cognitive Theory of Users Situated in Specific Contexts and Domains (Birger Hjoerland) - Strength of Weak Ties (Christopher M. Dixon) - Symbolic Violence (Steven Joyce) - Taylor's Information Use Environments (Ruth A. Palmquist) - Taylor's Question-Negotiation (Phillip M. Edwards) - Transtheoretical Model of the Health Behavior Change (C. Nadine Wathen and Roma M. Harris) - Value Sensitive Design (Batya Friedman and Nathan G. Freier) - Vygotsky's Zone of Proximal Development (Lynne (E. E) McKechnie) - Web Information Behaviors of Organizational Workers (Brian Detlor) - Willingness to Return (Tammara Combs Turner and Joan C. Durrance) - Women's Ways of Knowing (Heidi Julien) - Work Task Information-Seeking and Retrieval Processes (Preben Hansen) - World Wide Web Information Seeking (Don Turnbull)
    Footnote
    Rez. in: Mitt. VÖB 59(2006) H.3, S.90-93 (O. Oberhauser): "What a marvellous book! [dies vorwegnehmend als Quintessenz der folgenden Rezension und auch für den englischsprachigen Verlag gedacht]. Den drei Herausgeberinnen, die an den Universitäten von Washington (Seattle, WA), Missouri (Columbia, MO) und Western Ontario (London, Kanada) lehren, ist das seltene Kunststück geglückt, einen Band zu erstellen, der nicht nur als mustergültige Einführung in die Thematik human information behaviour zu dienen vermag, sondern gleichzeitig auch als Nachschlagewerk zu den vielfältigen theoretischen Ansätzen innerhalb dieser bedeutenden Teildisziplin der Informationswissenschaft herangezogen werden kann. Wie sie selbst in der Danksagung feststellen, ist das Buch "a collaborative work of the information behavior community" (S. xvii), wobei die editorische Leistung vor allem darin lag, 85 Beitragende aus zehn Ländern zu koordinieren bzw. zur Abfassung von 72 Artikeln von jeweils ähnlicher Länge (bzw. Knappheit und Kürze), Gestaltung und Lesbarkeit zu veranlassen. Unter diesen 85 Beitragenden ist im übrigen alles versammelt, was in dieser Teildisziplin Rang und Namen hat, mit Ausnahme der leider bereits verstorbenen Soziologin Elfreda A. Chatman, einer der einflussreichsten Theoretikerinnen im Bereich des Informationsverhaltens, deren Andenken das Buch auch gewidmet ist.
    Im Gegensatz zur früher üblichen Praxis, Informationsverhalten auf die Aktivitäten der Informationssuche zu beschränken, folgt man heute Tom Wilsons Definition, wonach es sich dabei um "the totality of human behaviour in relation to sources and channels of information, including both active and passive information-seeking, and information use" handelt, bzw. jener von Karen Pettigrew [nunmehr Fisher] et al., "how people need, seek, give and use information in different contexts". Im Laufe der letzten Jahre, ja schon Jahrzehnte, hat sich dazu ein fast nicht mehr überschaubarer Bestand an Literatur angesammelt, der sich sowohl aus theoretischen bzw. theoretisierenden, als auch aus auch praktischen bzw. empirischen Arbeiten zusammensetzt. Einige wenige dieser theoretischen Ansätze haben weite Verbreitung gefunden, werden in Studiengängen der Informationswissenschaft gelehrt und tauchen in der laufend veröffentlichten Literatur immer wieder als Basis für empirische Untersuchungen oder modifizierende Weiterentwicklungen auf. Das Buch beginnt mit drei Grundsatzartikeln, die von herausragenden Vertretern des gegenständlichen Themenbereichs verfasst wurden. Im ersten und längsten dieser Beiträge, An Introduction to Metatheories, Theories and Models (S. 1-24), gibt Marcia J. Bates (Los Angeles, CA), zunächst eine wissenschaftstheoretische Einführung zu den drei im Titel genannten Begriffen, nicht ohne darauf hinzuweisen, dass der Großteil der theoretisierenden Ansätze in unserer Disziplin erst dem Modellstadium angehört. Am Beispiel des Principle of Least Effort zeigt sie, dass selbst für diesen am besten abgesicherten Befund der Forschung zum Informationsverhalten, keine ausreichende theoretische Begründung existiert. In der Folge versucht Bates, die in der Informationswissenschaft gängigen Metatheorien zu identifizieren und gelangt dabei zu der folgenden Kategorisierung, die auch als Bezugsrahmen für die Einordnung der zahlreichen in diesem Buch dargestellten Modelle dienen kann:
  11. Höfer, O.: Auskunftsdienst in wissenschaftlichen Universalbibliotheken (1982) 0.03 
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  12. Fjällbrant, N.: EDUCATE: a networked user education project in Europe (1996) 0.03 
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    Abstract
    Describes the EDUCATE (End User Courses in Information Access through Communications Technology) project for end user training in information access. EDUCATE is a Commission of the European Communities, Libraries Programme Project, involving: Limerick University, Ireland (coordinator); and the Ecole Nationale des Ponts et Chaussees, France; Chalmers University of Technology, Sweden; Imperial College, London; and Plymouth University, UK; and Barcelona University, Spain. the aim is to produce a model self paced user education course in the selection and use of information tools. Courses have been produced within physics and electric and electronic engineering. the project started in Feb 94 and will run for 3 years. Describes the course ddesign and the media developed. Discusses the use of networks in connection with EDUCATE and notes the tools and interfaces used
    Source
    IFLA journal. 22(1996) no.1, S.31-34
  13. Line, M.B.: Who pays for information? : And why should they? (1995) 0.03 
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    Source
    Information superhighway: the role of librarians, information scientists, and intermediaries. Festschrift in honor of Frederick Wilfred Lancaster. 17th International Essen Symposium, 24.-27.10.1994. Ed. A.H. Helal et al
  14. McClure, C.R.; Babcock, W.C.; Nelson, K.A.; Polly, J.; Kankus, S.R.: Connecting rural public libraries to the Internet : project GAIN - Global Access Information Network (1994) 0.03 
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    Source
    Navigating the networks: Proceedings of the 1994 Mid-year Meeting of the American Society for Information Science, Portland, Oregon, May 21-25, 1994. Ed.: D.L. Andersen et al
  15. Talja, S.: Discourse analysis in the development of a regional information service (1997) 0.03 
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    Source
    Proceedings of the 2nd British-Nordic Conference on Library and Information Studies, Edinburgh, 1997. Organized by the British Association for Information and Library Education (BAILER). Ed.: Micheline Beaulieu et al
  16. Grupe, O.; Pietzsch, E.: Universitätsbibliotheks Heidelberg : neue Wege bei der Informationsversorgung mit CD-ROM Datenbanken (1997) 0.02 
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  17. Obst, O.: ¬Die Zweigbibliothek Medizin als 'Postillion d'Information' : Kundenorientierte Information und Kommunikation per Internet (1999) 0.02 
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  18. Urquhart, C.J.: Using vignettes to diagnose information strategies : opportunities and possible problems for information use studies of health professionals (1999) 0.02 
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    Abstract
    Vignettes, or vignette-type questions have rarely been used in studies of information seeking, although in many respects the methodology is suited to studies of information behaviour. Vignettes can be described as stories, usually short, about particular characters and situations. They are generally hypothetical, but often rooted in the reality of research findings. In an interview or questionnaire survey setting respondents may be asked open or closed questions to reflect their response to the situation, to describe what could or should be done. A vignette approach was used in a small scale study of nursing professionals in the UK (Urquhart & Crane, 1994) and a similar approach used in the EVINCE project (Davies et al., 1997) to assess information seeking strategies. The technique offers advantages in that perceptions of particular information sources can be obtained in a non-threatening manner, an important point for studies of information seeking behaviour with a group such as nursing professionals who may feel very uncertain about their information retrieval skills. This paper briefly reviews the use of vignettes in social sciences and in the health sciences, for both research and educational assessment. Analysis and interpretation of vignette studies is discussed with reference to the EVINCE project findings. The way nursing knowledge is acquired and codified may affect the validity of the vignette technique for eliciting information seeking strategies.
  19. Fabritius, H.: Triangulation as a multiperspective strategy in a qualitative study of information seeking behaviour of journalists (1999) 0.02 
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    Abstract
    Recently, the importance of application of multiple, qualitative methods has been emphasised in the field of information seeking and retrieval research. (See Fidel 1993; Vakkari 1997). One of the earliest and most ambitious attempts to apply multiple methods was the research project on information needs and information services in local authority social services departments. (Wilson & Streatfield 1977; Wilson, et al., 1979; Wilson 1981). In studies on information needs and seeking qualitative methods have gained a leading position in the 1990's (Vakkari 1997: 451). Indisputably, this is the case when looking at recent information needs, seeking and use research carried out by Algon (1997), Ellen (1998), Barry (1995), Byström (1997), Iivonen (1996), Kirk (1997), Kuhlthau (1993), Solomon (1997) and Sonnenwald and Lievrouw (1996). Furthermore, though the approach of the study is qualitative the application of quantitative techniques is not necessarily excluded. In methodological literature attention is paid to integrating qualitative and quantitative techniques. These methods are not opposite but they complement to each other. In a qualitative study various methods can be combined. Triangulation can be seen in two ways: firstly, to ascertain the validity of research; secondly, to employ the methods that are appropriate to the subject investigated. Application of triangulation in the former way aims at the full, 'objective' picture of the subject studied, while the picture obtained in the latter way is like a kaleidoscope. Thus the ultimate reason for triangulating is to gain deeper understanding of the phenomenon studied.
  20. Savolainen, R.: Seeking and using information from the Internet : the context of non-work use (1999) 0.02 
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    Abstract
    As a result of the Internet, electronic networks occupy a more visible place in everyday life. Until the early nineties, the use of electronic networks was limited to a rather small number of people working in enterprises and universities. Since then, the networks have become more accessible for other citizens. Currently at least 60-70 million people all over the world are estimated to use the Internet (Gaines et al., 1997: 990). In 2000, the number of WWW users alone is expected to reach 160 million (Aldridge & Darwood 1997: 283). The rapid growth of network use has given rise to a lot of research needs. For example, what are the main purposes of network use and to what extent may the Internet replace other channels in information seeking? Thus far, the utilization of networks has been mainly surveyed in the USA but, in recent years issues of use have also attracted increasing attention in Western Europe. This study is a continuation of a research project focusing on the ways in which citizens seek information in the context of everyday life (see Savolainen 1995). An attempt is made to analyze how citizens utilize the electronic networks, primarily for non-work purposes. This paper communicates part of an empirical study; a detailed report is available in Finnish (Savolainen 1998b).

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