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Botschatzke, U.W.: Informationsverarbeitungs-Controlling in Dienstleistungsunternehmen : zielorientierte Steuerung der betrieblichen Informationsverarbeitung (1993)
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- Footnote
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Fallon, H.: How to implement information systems and live to tell about it (1995)
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Geisler, E.; Wickramasinghe, N.: Principles of knowledge management : theory, practices, and cases (2009)
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- Footnote
- Rez. in: JASIST 61(2010) no.2, S.430-432 (H. Hall)
