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  • × author_ss:"Zhang, Y."
  1. Zhang, Y.; Liu, J.; Song, S.: ¬The design and evaluation of a nudge-based interface to facilitate consumers' evaluation of online health information credibility (2023) 0.04
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    Abstract
    Evaluating the quality of online health information (OHI) is a major challenge facing consumers. We designed PageGraph, an interface that displays quality indicators and associated values for a webpage, based on credibility evaluation models, the nudge theory, and existing empirical research concerning professionals' and consumers' evaluation of OHI quality. A qualitative evaluation of the interface with 16 participants revealed that PageGraph rendered the information and presentation nudges as intended. It provided the participants with easier access to quality indicators, encouraged fresh angles to assess information credibility, provided an evaluation framework, and encouraged validation of initial judgments. We then conducted a quantitative evaluation of the interface involving 60 participants using a between-subject experimental design. The control group used a regular web browser and evaluated the credibility of 12 preselected webpages, whereas the experimental group evaluated the same webpages with the assistance of PageGraph. PageGraph did not significantly influence participants' evaluation results. The results may be attributed to the insufficiency of the saliency and structure of the nudges implemented and the webpage stimuli's lack of sensitivity to the intervention. Future directions for applying nudges to support OHI evaluation were discussed.
    Date
    22. 6.2023 18:18:34
  2. Zhang, Y.; Broussard, R.; Ke, W.; Gong, X.: Evaluation of a scatter/gather interface for supporting distinct health information search tasks (2014) 0.02
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    Abstract
    Web search engines are important gateways for users to access health information. This study explored whether a search interface based on the Bing API and enabled by Scatter/Gather, a well-known document-clustering technique, can improve health information searches. Forty participants without medical backgrounds were randomly assigned to two interfaces: a baseline interface that resembles typical web search engines and a Scatter/Gather interface. Both groups performed two lookup and two exploratory health-related tasks. It was found that the baseline group was more likely to rephrase queries and less likely to access general-purpose sites than the Scatter/Gather group when completing exploratory tasks. Otherwise, the two groups did not differ in behavior and task performance, with participants in the Scatter/Gather group largely overlooking the features (key words, clusters, and the recluster function) designed to facilitate the exploration of semantic relationships between information objects, a potentially useful means for users in the rather unfamiliar domain of health. The results suggest a strong effect of users' mental models of search on their use of search interfaces and a high cognitive cost associated with using the Scatter/Gather features. It follows that novel features of a search interface should not only be compatible with users' mental models but also provide sufficient affordance to inform users of how they can be used. Compared with the interface, tasks showed more significant impacts on search behavior. In future studies, more effort should be devoted to identify salient features of health-related information needs.
  3. Zhang, Y.: Understanding the sustained use of online health communities from a self-determination perspective (2016) 0.01
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    Abstract
    Sustained use of an information source is sometimes important for achieving an individual's long-term goals, such as learning and self-development. It is even more important for users of online health communities because health benefits usually come with sustained use. However, little is known about what retains a user. We interviewed 21 participants who had been using online diabetes communities in a sustained manner. Guided by self-determination theory, which posits that behaviors are sustained when they can satisfy basic human needs for autonomy, competence, and relatedness, we identified mechanisms that help satisfy these needs, and thus sustain users in online health communities. Autonomy-supportive mechanisms include being respected and supported as a unique individual, feeling free in making choices, and receiving meaningful rationales about others' decisions. Competence-cultivating mechanisms include seeking information, providing information, and exchanging information with others to construct knowledge. Mechanisms that cultivate relatedness include seeing similarities between oneself and peers, receiving responses from others, providing emotional support, and forming small underground groups for closer interactions. The results suggest that, like emotions, information and small group interactions also play a key role in retaining users. System design and community management strategies are discussed based on these mechanisms.
  4. Zhang, Y.: ¬The impact of Internet-based electronic resources on formal scholarly communication in the area of library and information science : a citation analysis (1998) 0.01
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    Date
    30. 1.1999 17:22:22
  5. Zhang, Y.: Developing a holistic model for digital library evaluation (2010) 0.01
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    Abstract
    This article reports the author's recent research in developing a holistic model for various levels of digital library (DL) evaluation in which perceived important criteria from heterogeneous stakeholder groups are organized and presented. To develop such a model, the author applied a three-stage research approach: exploration, confirmation, and verification. During the exploration stage, a literature review was conducted followed by an interview, along with a card sorting technique, to collect important criteria perceived by DL experts. Then the criteria identified were used for developing an online survey during the confirmation stage. Survey respondents (431 in total) from 22 countries rated the importance of the criteria. A holistic DL evaluation model was constructed using statistical techniques. Eventually, the verification stage was devised to test the reliability of the model in the context of searching and evaluating an operational DL. The proposed model fills two lacunae in the DL domain: (a) the lack of a comprehensive and flexible framework to guide and benchmark evaluations, and (b) the uncertainty about what divergence exists among heterogeneous DL stakeholders, including general users.
  6. Zhang, Y.; Jansen, B.J.; Spink, A.: Identification of factors predicting clickthrough in Web searching using neural network analysis (2009) 0.01
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    Date
    22. 3.2009 17:49:11
  7. Zhang, Y.; Wu, M.; Zhang, G.; Lu, J.: Stepping beyond your comfort zone : diffusion-based network analytics for knowledge trajectory recommendation (2023) 0.01
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    Date
    22. 6.2023 18:07:12

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