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  • × subject_ss:"Libraries / Reference services"
  1. Katz, W.A.: Introduction to reference work : Vol.1: Basic information sources; vol.2: Reference services and reference processes (1992) 0.00 
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    Abstract
    Standardwerk mit Bezug zum anglo-amerikanischen Verständnis von 'Reference work', das zwar Vorbild für viele Betrachtungen in der deutschen Literatur und in deutschen Bibliotheken ist, das aber bis heute keine Entsprechung in der bibliothekarischen Praxis gefunden hat
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  2. Buckland, M.: Redesigning library services : a manifesto (1992) 0.00 
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  3. Owen, T.: Success at the enquiry desk (1996) 0.00 
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  4. Grogan, D.: Practical reference work (1992) 0.00 
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  5. Grogan, D.: Grogan's case studies in reference work : Vol.1-6 (1987) 0.00 
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  6. Owen, T.: Success at the enquiry desk : Successful enquiry answering - every time (1998) 0.00 
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