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Botschatzke, U.W.: Informationsverarbeitungs-Controlling in Dienstleistungsunternehmen : zielorientierte Steuerung der betrieblichen Informationsverarbeitung (1993)
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- Footnote
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Port, S.: Document management : a guuide for business users (1994)
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Remenyi, D.; Sherwood-Smith, M.; White, T.: Achieving maximum value from information systems : a process approach (1997)
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Global information technology systems management : key issues and trends (1996)
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Fallon, H.: How to implement information systems and live to tell about it (1995)
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