Search (212 results, page 1 of 11)

  • × theme_ss:"Internet"
  • × theme_ss:"Informationsdienstleistungen"
  1. Armour, J.; Cisler, S.: Community networks on the Internet (1994) 0.05 
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    Language
    e
    Source
    Library journal. 119(1994) no.11, S.22-24
  2. Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994) 0.04 
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    Date
    27.12.2015 18:22:38
    Language
    e
  3. Still, J.; Alexander, J.: Integrating Internet into reference : policy issues (1993) 0.03 
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  4. Sapiie, J.; Hopkins, A.: Developing an Internet reference guide (1998) 0.02 
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  5. Rosen, J.; Dickstein, R.; Greenfield, L.: Using the World Wide Web at the reference desk (1998) 0.02 
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  6. Shieh, J.: Selective bibliography and network resources for the Institute on 'Networking in Law Libraries' (1994) 0.02 
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  7. Balas, J.: ¬The Internet and reference services (1995) 0.02 
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  8. Gill, H.S.; Yates-Mercer, P.: ¬The dissemination of information by local authorities on the World Wide Web (1998) 0.02 
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    Abstract
    Reports results of an e-mail questionnaire survey of 161 UK local authorities to determine their use of the WWW for the dissemination of information. Identifies the resons for its adoption, the benefits and disadvantages and the types of information being disseminated by this means. All the Web sites were observed and assessed for relevance and quality and 4 local authorities were used as case studies
    Date
    10. 1.1999 17:22:49
    Language
    e
  9. Schaefer, M.T.: Internet information retrieval for libraries : four keys & sites that use them (1998) 0.02 
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    Date
    22. 2.1999 13:19:44
    Language
    e
  10. Moore, A.: As I sit studying : WWW-based reference services (1998) 0.02 
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    Date
    17. 7.1998 22:10:42
    Language
    e
  11. Julien, H.: Bibliographic instruction trends in Canadian academic libraries (1997) 0.02 
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    e
    Source
    Canadian journal of information and library science. 22(1997) no.2, S.1-15
  12. Shaw, D.: Challenges of information technology in improving information services (1997) 0.02 
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    Date
    22. 2.1999 16:50:03
    Language
    e
  13. Still, J.; Campbell, F.: Librarian in a box : the use of electronic mail for reference (1993) 0.02 
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    Abstract
    An indication of the growing awareness of electronic mail is the proliferation of library-specific bulletin boards and computer conferences an established electronic networks like Bitnet and Internet. Interloans are achieved by e-mail. Online searchers can subscribe to DIALMAIL and communicate with Dialog or other searchers. Search results can be sent via DIALMAIL instead of waiting for them to be sent in printed form. BRS has a similar service. Discusses how reference librarians are integrating e-mail into the reference process. Describes the Electronic Access to Reference Service at the University of Maryland Health Sciences Library; 2 libraries at the University of Richmond; academic libraries in Philadelphia and others. Provides statistics on the use of e-mail reference services
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    e
  14. Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001) 0.02 
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    Date
    20. 4.2002 17:30:22
  15. Balas, J.: ¬The online treasures of the Library of Congress (1996) 0.02 
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  16. Sherrer, J.: Thriving in changing times : competencies for today's reference librarians (1996) 0.02 
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  17. Rosen, J.; Snow, C.E.: Internet resources for ready reference (1997) 0.02 
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  18. Dickstein, R.; Greenfield, L.; Rosen, J.: Using the World Wide Web at the reference desk (1997) 0.02 
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  19. Auer, J.; Straka, B.; Brünle, E.; Wolpert, D.: Stadtbücherei online : Stadtbücherei Stuttgart nutzt WiNShuttle (1996) 0.02 
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  20. Lipow, A.G.: ¬The virtual reference librarian's handbook (2003) 0.02 
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    Date
    22. 3.2004 14:46:50
    Footnote
    Rez. in: B.I.T. online 6(2003) H.3, S.298-299 (J. Plieninger): "Wer im vorigen Heft von B.I.T.online den Fachbeitrag von Hermann Rösch über Bibliothekarische Auskunft im Web gelesen und sich daraufhin überlegt, einen solchen Dienst einzuführen, für den wäre dieses Buch das geeignete Mittel, sich für die Einführung einer Online-Auskunft fit zu machen. Die Autorin ist in der amerikanischen Internet Librarian- und Reference Librarian-Szene wohlbekannt: 1993 verfasste sie mit zwei Mitautoren Crossing the Internet Treshold, ein Tutorial für die Nutzung des Netzes, welches für die Profession eine Hilfestellung für die breite Nutzung des Internets bot. Das hier besprochene Buch könnte eine ähnliche Funktion für die Einführung der Virtual Reference bekommen: Es bietet einen Selbstlernkurs, welcher anschaulich die Grundlagen und die Grundhaltung bei der Implementation eines solchen Dienstes vermittelt. Was ist alles in diesem Kurs enthalten? Der erste Teil des Buches behandelt den Entscheidungsprozess, einen Online-Auskunftsdienst einzuführen: Es werden Vor- und Nachteile diskutiert, die Bedürfnisse der Benutzer untersucht ("There will always be a need for a human consultant to satisfy the needs of the information seeker.") und die Grundlagen der Entscheidungsfindung für eine geeignete Software behandelt. Der zweite Teil handelt dann von den Fragen der "Einrichtung" des virtuellen Auskunftsplatzes. Hier gibt es z.B. eine Schulung in den besonderen Kommunikationsformen, welche beim Chat zu beachten sind, eine Einbettung des neuen Dienstes in das Leitbild, die Geschäftsordnung bzw. Arbeitsorganisation der Bibliothek ("library policies") und zuletzt die komfortable Ausstattung des Auskunftsplatzes für Benutzer und Beschäftigte bis hin zu Fragen der Evaluation und Qualitätssicherung. Der dritte Teil behandelt die Aufgabe, einen Dienst zu implementieren, der sich selbst trägt, indem man ein Marketing für den neuen Dienst einrichtet, das ihn auf herkömmlichen und neuen Wegen promotet und ihn benutzerfreundlich ausgestaltet.
    Rez. in BuB 56(2004) H.3: "Auskunfts- und Informationsdienst wird in den USA als unverzichtbare und wohl wichtigste bibliothekarische Tätigkeit betrachtet. Daher verwundert nicht, dass die Popularisierung des Internet Bibliothekare und Bibliotheken frühzeitig dazu veranlasst hat, ihre Auskunftsdienstleistungen im Web anzubieten. Dies geschah zunächst durch organisierte Auskunft per E-Mail, später per Webformular und vor allem seit 2000/2001 verstärkt per Chat. Als zusammenfassende Bezeichnung für diese Varianten wird meist der Begriff digital reference verwendet. In den USA, aber auch in Australien, Großbritannien oder Skandinavien schenkt man dem Thema Digital Reference schon seit mehreren Jahren größte Aufmerksamkeit. Die Zahl der bislang dazu publizierten Fachaufsätze lag Ende 2003 bereits weit über 600, jährlich im November findet seit 1999 die »Digital Reference Conference« statt, und mit DIG_REF sowie LiveReference existieren zwei Diskussionslisten, die sich ausschließlich mit Fragen bibliothekarischer Auskunft im Internet beschäftigen. Im vergangenen Jahr sind in den USA allein vier umfangreiche Monographien zu Digital Reference erschienen, darunter das hier zu besprechende Werk von Anne Lipow. ... Gegenwärtig deutet sich an, dass das Thema Digital Reference, Online-Auskunft oder Auskunft per Chat in deutschen Bibliotheken auf mehr Interesse stößt als in den vergangenen Jahren. Nachdem bislang vorwiegend (einige wenige) wissenschaftliche Bibliotheken ChatAuskunft anbieten, haben mehrere Öffentliche Bibliotheken, darunter die ZLB Berlin und die Stadtbücherei Frankfurt am Main, angekündigt, zukünftig auchAuskunftperChatanbieten zu wollen. Eine wichtige Rolle spielt in diesem Zusammenhang der weltweite Auskunftsverbund QuestionPoint, der von OCLC gemeinsam mit der Library of Congress betrieben wird. Sowohl denjenigen, die sich noch im Unklaren sind, als auch jenen, die entsprechende Planungen bereits beschlossen haben, kann der Band von Anne Lipow nur wärmstens empfohlen werden." (H. Rösch)
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