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Schneider, R.: OPACs, Benutzer und das Web (2009)
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Tinschert, H.: Untersuchungen zum Informationsverhalten von Studenten am Schlagwortkatalog der Staats- und Universitätsbibliothek Hamburg (1974)
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Stachnik, I.: Benutzerbefragungen in Bibliotheken : Grundlagen, Methoden, Beispiele (1995)
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Vogt, R.: "Es wurde keine Treffermenge gefunden" (1999)
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8,8 Millionen Deutsche nutzen das Internet (1998)
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Gläser, C.; Kranz, B.; Lück, K.: "Das wissen wir doch am besten, was die Benutzer wollen" : oder: Fokusgruppeninterviews mit Bibliotheksbenutzern zum Thema 'Elektronische Informationsvermittlung im BIS Oldenburg'. Ein Erfahrungsbericht (1998)
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Obermeier, F.: Schlagwortsuche in einem lokalen OPAC am Beispiel der Universitätsbibliothek Eichstätt : Benutzerforschung anhand von OPAC-Protokolldaten (1999)
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