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Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000)
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Schmidt, E.; Weigang, G.; Schulz, U.: OPAC-Nutzer ernst genommen : eine Thinking-Aloud-Studie am ALS-OPAC der Hamburger Öffentlichen Bücherhallen (1997)
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Mandl, T.; Schulz, J.M.; Marholz, N.; Werner, K.: Benutzerforschung anhand von Log-Dateien : Chancen Grenzen und aktuelle Trends (2011)
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Schneider, R.: OPACs, Benutzer und das Web (2009)
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Stachnik, I.: Benutzerbefragungen in Bibliotheken : Grundlagen, Methoden, Beispiele (1995)
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Dreis, G.: Benutzerverhalten an einem Online-Publikumskatalog für wissenschaftliche Bibliotheken : Ergebnisse und Erfahrungen aus dem OPAC-Projekt der Universitätsbibliothek Düsseldorf (1994)
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Poll, R.: Benutzer des Schlagwortkatalogs unter der Lupe (1982)
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Fischer-Knappe, D.: Recherchen an Sachkatalogen (1984)
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Neubauer, K.-W.: Informationsverhalten der Benutzer unter besonderer Berücksichtigung der Kataloge (1979)
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