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Schwuchow, W.: Qualität für Informationsdienste : eine dringend aktuelle Frage (1993)
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- Pages
- S.815-836
- Source
- Technik und Information: Markt, Medien und Methoden. Deutscher Dokumentartag 1992, Technische Universität Berlin, 22.-25.9.1992. Hrsg.: W. Neubauer u. K.-H. Meier
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Bieletzki, C.; Roth, K.: Kommerzielle Online-Hosts und öffentliche Bibliotheken in Deutschland : Stand und Perspektiven der Zusammenarbeit (1998)
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- Pages
- S.109-114
- Source
- Information und Märkte: 50. Deutscher Dokumentartag 1998, Kongreß der Deutschen Gesellschaft für Dokumentation e.V. (DGD), Rheinische Friedrich-Wilhelms-Universität Bonn, 22.-24. September 1998. Hrsg. von Marlies Ockenfeld u. Gerhard J. Mantwill
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Kelly, J.; Robbins, K.: Changing roles for reference librarian (1996)
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- Source
- Journal of library administration. 22(1996) nos.2/3, S.111-121
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Rose, P.M.; Stoklosa, K.; Gray, S.A.: ¬A focus group approach to assessing technostress at the reference desk (1998)
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- Date
- 22. 5.1999 18:32:46
- Source
- Reference and user services quarterly. 37(1998) no.4, S.311-317
-
Bibliotheken '93 : Strukturen - Aufgaben - Positionen (1994)
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- Classification
- BAL (FH K)
- Content
- Enthält u.a.: Abschnitt 5.2 (S.13-14) 'Leistungsmerkmale von Bibliotheken der Stufe 1' mit: "einen aktuelle Informations- und Auskunftsdienst mit Broschüren, verbraucherinformationen u.ä., Informationsmöglichkeiten über die Angebote der Kommune und in der Kommune; den Zugriff auf Datenbanken und Speichermedien"; Abschnitt 7.1 (S.22-23): 'Auskunftsdienst'; Anlage 3 (S.114-120): 'Bau und Einrichtung Öffentlicher Bibliotheken: Raumbedarf' mit Abschnitt 1.2: 'Das Raumprogramm öffentlicher Bibliotheken'
- GHBS
- BAL (FH K)
- Pages
- VI,182 S
-
Furlong, K.; Roberts, F.D.: If you teach it, will they learn? : Information literacy and reference services in a college library (1998)
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- Source
- Computers in libraries. 18(1998) no.5, S.22-25
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Information brokers and reference services (1989)
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- Pages
- 316 S
- Series
- Reference librarian; no.22
- Type
- s
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Call, K.: Auskunftsinterview und Auskunftsprotokoll (1974)
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- Pages
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Bailey, C.W.; Gunning, K.: ¬The Intelligent Reference Information System (1990)
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- Source
- CD-ROM librarian. 5(1990) S.14,16
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Miller, J.P.; Rholes, J.M.; Wielhorksi, K.: Planning reference service points : a decision-making model (1993)
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- Source
- Reference librarian. 1993, no.39, S.53-64
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Whittaker, K.: Towards a theory for reference and information service (1977)
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- Source
- Journal of librarianship. 9(1977), S.49-63
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Coleman, K.; Dickinson, P.: Drafting a reference collection policy (1977)
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- Source
- College and research libraries. 38(1977), S.227-233
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Salomon, K.: ¬The impact of CD-ROM on reference departments (1988)
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- Source
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Geppert, K.; Locher, A.: Gesprächsführung : Entwicklung eines Lernprogramms für Bibliothekare im Auskunftsdienst (1996)
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- Pages
- xx S
-
Drechsel, K.: Marketing für elektronische Informationsdienstleistungen : Workshop des DBV-Landesverbandes Thüringen (2002)
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- Source
- Bibliotheksdienst. 36(2002) H.7, S.852-856
-
Harnack, A. von: ¬Die Auskunftserteilung als bibliothekarische Aufgabe (1940)
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- Source
- Zentralblatt für Bibliothekswesen. 57(1940), S.16-22
-
Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970)
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- Source
- Bücherei und Bildung. 22(1970), S.63-71
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Jonzeck, M.: ¬Die Aktivierung, Verbesserung und Neuorientierung der Informationstätigkeit der allgemeinen öffentlichen Bibliotheken (1965)
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- Source
- Bibliothekar. 19(1965), S.15-22
-
Metz, A.: Community service : a bibliography (1996)
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- Date
- 17.10.1996 14:22:33
- Source
- Bulletin of bibliography. 53(1996) no.1, S.49-66
-
Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001)
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- Date
- 20. 4.2002 17:30:22
- Source
- Bibliotheksdienst. 35(2001) H.2, S.217-218