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Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000)
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Gläser, C.; Kranz, B.; Lück, K.: "Das wissen wir doch am besten, was die Benutzer wollen" : oder: Fokusgruppeninterviews mit Bibliotheksbenutzern zum Thema 'Elektronische Informationsvermittlung im BIS Oldenburg'. Ein Erfahrungsbericht (1998)
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Yoo, E.-Y.; Robbins, L.S.: Understanding middle-aged women's health information seeking on the web : a theoretical approach (2008)
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Azzaro, S.; Cleary, K.: One, two, three ... infinity : a computer assisted learning package for the first time user of SilverPlatter CD-ROMs (1994)
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Palmquist, R.A.; Kim, K.-S.: Modeling the users of information systems : some theories and methods (1998)
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Kim, J.: Describing and predicting information-seeking behavior on the Web (2009)
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Coles, C.: Information seeking behaviour of public library users : use and non-use of electronic media (1999)
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