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Harnack, A. von: ¬Die Auskunftserteilung als bibliothekarische Aufgabe (1940)
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- Zentralblatt für Bibliothekswesen. 57(1940), S.16-22
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Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970)
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- Bücherei und Bildung. 22(1970), S.63-71
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Jonzeck, M.: ¬Die Aktivierung, Verbesserung und Neuorientierung der Informationstätigkeit der allgemeinen öffentlichen Bibliotheken (1965)
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- Bibliothekar. 19(1965), S.15-22
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Metz, A.: Community service : a bibliography (1996)
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- Date
- 17.10.1996 14:22:33
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Information brokers and reference services (1989)
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- Reference librarian; no.22
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Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001)
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- 20. 4.2002 17:30:22
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Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994)
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- 27.12.2015 18:22:38
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Reference and information services : an introduction (1991)
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Markey, K.: Levels of question formulation in negotiation of information need during the online presearch interview : a proposed model (1981)
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Schreiber, K.: Bestandsaufbau, Bestandspflege, Bestandserschließung eines Informationsapparates (1978)
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Gunning, K.: ¬The intelligent reference information system : the effect on public services of implementing a CD-RON LAN and expert system (1992)
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Rudolph, K.: Bewertungsmethoden für den Auskunftsdienst : kritische Sichtung der Beiträge in der deutschen und englischen Fachliteratur sowie Vorschläge zur Vereinheitlichung der Erhebungsmethoden in Öffentlichen Bibliotheken der Bundesrepublik Deutschland (1975)
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Information services in changing times : challenges in special librarianship (1992)
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- Footnote
- Rez. in: Australian academic and research libraries 1993, Sept., S.237-238 (K. Smith)
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Steiner, K.: Auf zu neuen Ufern : die didaktische Konzeption von Lotse wird erweitert (2009)
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Au, K.-N.; Tipton, R.L.: Webpages as courseware : bibliographic instruction on the Internet (1997)
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Franken, K.: Mittel zum Zweck (1998)
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Dette, K.: Vom Voice-Call-Center zum Multimedia-Contact-Center (2001)
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Staud, J.L.: Fachinformation online : ein Überblick über Online-Datenbanken unter besonderer Berücksichtigung von Wirtschaftsinformationen (1993)
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- Footnote
- Rez. in: IfB 2(1994) H.1, S.7-8 (K.-H. Dietz)
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Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000)
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- Date
- 22. 1.2000 17:52:11
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Curzon, S.C.: Managing the interview (1995)
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- Footnote
- Rez. in: Journal of academic librarianship 22(1996) no.6, S.471 (N. Corral)